Cotteswold House

Everyone is very genuine and friendly

The service is incredible. The professionalism is second to none and everyone is very genuine and friendly.

— Peter S

Verified review (2299067) Review left 7 months ago
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Reply from Cotteswold House

Hi Peter, thank you for your review, we're so pleased you shared your positive experience and we look forward to seeing you at your next visit.

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Cotteswold House

Friendly & settling experience.

— Anonymous

Verified review (2298772) Review left 7 months ago
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Reply from Cotteswold House

Thank you : )

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Quick and pain free

I had been experiencing tooth pain over the weekend, called the practice on the Monday morning and they got me an appointment that day, my appointment was with Matthew Smith, not my usual dentist. It was explained I needed a tooth extraction, I couldn't fault the whole experience. Matthew took time to explain the procedure and made sure I was comfortable throughout. The procedure was quick and pain free.
Excellent Service
Thank You

— Anonymous

Verified review (2298533) Review left 7 months ago
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Reply from Cotteswold House

We were so happy to help : )

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Always make me feel welcome

All was fine…not a friend of the dentist but Jess and Adele always make me feel welcome and l’m less nervous as the goes by!

— Geraldine P

Verified review (2298413) Review left 8 months ago
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Reply from Cotteswold House

We are so glad, Geraldine : )

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Very positive experience

Another very positive experience at Cotteswold House.

— Anonymous

Verified review (2297923) Review left 8 months ago
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Reply from Cotteswold House

Thank you : )

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Great

Great service

— Imogen C

Verified review (2297276) Review left 8 months ago
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Excellent service

As usual Matthew provided an excellent service aimed specifially at my needs and explained all I needed to know in a very professional and clear manner.

— Richard B

Verified review (2297168) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your continued trust and for sharing such kind feedback. We're so pleased to hear that Matthew consistently provides the high standard of care and clear communication we strive for. We'll be sure to pass on your lovely comments to him!

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Cannot fault the service

Cannot fault the service given by everyone, including the reception staff hygienist and their nurses. The dentist Tom who I saw for the first time today was very efficient, friendly and informative

— Lynn H

Verified review (2296662) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for your lovely feedback! We're delighted to hear that you had such a positive experience with Tom and the rest of our team. It's great to know you felt well looked after by everyone—from our reception staff to the hygienist and nurses. We’ll be sure to pass on your kind words to Tom and the team!

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Very informative

My experience with both dentist and hygienist have always been positive and helpful. Very informative with situation and advice.

— Anonymous

Verified review (2296487) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your kind words! We're so pleased to hear that your experiences with both the dentist and hygienist have been consistently positive. It's great to know you’ve found the advice and explanations helpful—we always aim to keep our patients well-informed and comfortable.

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Appointment

I'm nearly on completion of getting my correctly particular upper denture fitted by Neelma Khan.
I was slightly annoyed by the fact that this was not done and rather annoyed on the fact that I had to make a complaint.
Let's hope that all will be sorted going forward.

— Russell F

Verified review (2296477) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your review. We are sorry we didn't get things right the first time but we are doing our very best to correct this with treatment from our specialist!

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Friendly, professional

My visit, as always, was friendly, professional and I am always made to feel very relaxed and treated so well.

— Valerie W

Verified review (2296294) Review left 8 months ago
This review was collected via email feedback service.

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Reassuring

Friendly, informative and reassuring……just what I needed. Thank you!

— Anonymous

Verified review (2296067) Review left 8 months ago
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Very professional

Very professional, skilled procedure. Thank you.

— David H

Verified review (2295969) Review left 8 months ago
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How satisfied are you that you are treated with dignity and respect by staff?

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Appointment

Excellent.

— Judith S

Verified review (2295903) Review left 8 months ago
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Reply from Cotteswold House

Thanks Judith : )

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High standards

Always happy
The same usual high standards.
However as we draw towards the end of 2025 I am already thinking about the dental plans increasing and hope that they won’t increase!
It would be a nice gesture for my loyalty

— Jacqueline O

Verified review (2295592) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your lovely review Jacqueline. We understand your concern about the membership fees and we never take these adjustments lightly. We do appreciate your loyalty, however there will likely be an increase come January to reflect inflation, rising equipment/material costs etc. This also helps us to continue providing fantastic care and service to our patients.

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Very friendly and helpful

Quick, efficient and above all very friendly and helpful.

— June J

Verified review (2295534) Review left 8 months ago
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Reply from Cotteswold House

Thank you, June : )

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I cannot fault them

I am a long time patient at Cotteswold House and I cannot fault them for their standard of service and patient care. They are always helpful, courteous and cheerful which goes a long way to creating the sort of atmosphere that one would hope to see in a dental practice.

— Anonymous

Verified review (2295122) Review left 8 months ago
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Reply from Cotteswold House

Thank you for your lovely review : )

How satisfied are you that you are treated with dignity and respect by staff?

Overall, how was your experience of Cotteswold House?

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Great service

All excellent service from receptionists to patient managers to dentists/dental assistants. Expensive, but great service so far which makes it worth it.

— Anonymous

Verified review (2294891) Review left 8 months ago
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Reply from Cotteswold House

Thank you : )

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Very good

Very good as always.

— Andrew B

Verified review (2294530) Review left 8 months ago
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Reply from Cotteswold House

Thank you, Andrew : )

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Great service

Great service as usual

— Robin N

Verified review (2294138) Review left 8 months ago
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Reply from Cotteswold House

Thank you, Robin : )

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