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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 944 reviews

5 out of 5 stars

+ 146 reviews from Google 1090 total reviews

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Latest Reviews by Working Feedback

Everyone is very genuine and friendly

5 out of 5 stars
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The service is incredible. The professionalism is second to none and everyone is very genuine and friendly.

— Peter S

Verified review (2299067) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Peter, thank you for your review, we're so pleased you shared your positive experience and we look forward to seeing you at your next visit.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Friendly & settling experience.

— Anonymous

Verified review (2298772) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and pain free

5 out of 5 stars
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I had been experiencing tooth pain over the weekend, called the practice on the Monday morning and they got me an appointment that day, my appointment was with Matthew Smith, not my usual dentist. It was explained I needed a tooth extraction, I couldn't fault the whole experience. Matthew took time to explain the procedure and made sure I was comfortable throughout. The procedure was quick and pain free.
Excellent Service
Thank You

— Anonymous

Verified review (2298533) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We were so happy to help : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always make me feel welcome

5 out of 5 stars
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All was fine…not a friend of the dentist but Jess and Adele always make me feel welcome and l’m less nervous as the goes by!

— Geraldine P

Verified review (2298413) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We are so glad, Geraldine : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very positive experience

5 out of 5 stars
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Another very positive experience at Cotteswold House.

— Anonymous

Verified review (2297923) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great

5 out of 5 stars
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Great service

— Imogen C

Verified review (2297276) Review left 8 months ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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As usual Matthew provided an excellent service aimed specifially at my needs and explained all I needed to know in a very professional and clear manner.

— Richard B

Verified review (2297168) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your continued trust and for sharing such kind feedback. We're so pleased to hear that Matthew consistently provides the high standard of care and clear communication we strive for. We'll be sure to pass on your lovely comments to him!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cannot fault the service

5 out of 5 stars
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Cannot fault the service given by everyone, including the reception staff hygienist and their nurses. The dentist Tom who I saw for the first time today was very efficient, friendly and informative

— Lynn H

Verified review (2296662) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for your lovely feedback! We're delighted to hear that you had such a positive experience with Tom and the rest of our team. It's great to know you felt well looked after by everyone—from our reception staff to the hygienist and nurses. We’ll be sure to pass on your kind words to Tom and the team!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very informative

5 out of 5 stars
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My experience with both dentist and hygienist have always been positive and helpful. Very informative with situation and advice.

— Anonymous

Verified review (2296487) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your kind words! We're so pleased to hear that your experiences with both the dentist and hygienist have been consistently positive. It's great to know you’ve found the advice and explanations helpful—we always aim to keep our patients well-informed and comfortable.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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I'm nearly on completion of getting my correctly particular upper denture fitted by Neelma Khan.
I was slightly annoyed by the fact that this was not done and rather annoyed on the fact that I had to make a complaint.
Let's hope that all will be sorted going forward.

— Russell F

Verified review (2296477) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your review. We are sorry we didn't get things right the first time but we are doing our very best to correct this with treatment from our specialist!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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My visit, as always, was friendly, professional and I am always made to feel very relaxed and treated so well.

— Valerie W

Verified review (2296294) Review left 8 months ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Reassuring

5 out of 5 stars
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Friendly, informative and reassuring……just what I needed. Thank you!

— Anonymous

Verified review (2296067) Review left 8 months ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
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Very professional, skilled procedure. Thank you.

— David H

Verified review (2295969) Review left 8 months ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Excellent.

— Judith S

Verified review (2295903) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks Judith : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

High standards

5 out of 5 stars
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Always happy
The same usual high standards.
However as we draw towards the end of 2025 I am already thinking about the dental plans increasing and hope that they won’t increase!
It would be a nice gesture for my loyalty

— Jacqueline O

Verified review (2295592) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your lovely review Jacqueline. We understand your concern about the membership fees and we never take these adjustments lightly. We do appreciate your loyalty, however there will likely be an increase come January to reflect inflation, rising equipment/material costs etc. This also helps us to continue providing fantastic care and service to our patients.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly and helpful

5 out of 5 stars
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Quick, efficient and above all very friendly and helpful.

— June J

Verified review (2295534) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, June : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I cannot fault them

5 out of 5 stars
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I am a long time patient at Cotteswold House and I cannot fault them for their standard of service and patient care. They are always helpful, courteous and cheerful which goes a long way to creating the sort of atmosphere that one would hope to see in a dental practice.

— Anonymous

Verified review (2295122) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your lovely review : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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All excellent service from receptionists to patient managers to dentists/dental assistants. Expensive, but great service so far which makes it worth it.

— Anonymous

Verified review (2294891) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good as always.

— Andrew B

Verified review (2294530) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Andrew : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service as usual

— Robin N

Verified review (2294138) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Robin : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient