Verified review (2267925)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Caring, professional people
Excellent service delivered by caring, professional people
— Willoughby T
Verified review (2267593)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, :)
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly, professional
Always friendly, professional and clean
— Gemma R
Verified review (2266204)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Gemma : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Good care
The care I received from the dentist and hygienist was really good. They were friendly and helped me because I am in a wheelchair. They made me feel comfortable when I hadn't been to the dentist's for a few years. I will definitely attend this surgery again. Thank you very much!
— Janiene C
Verified review (2265186)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for this lovely review, Janiene : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Root canal surgery
Matthew Smith completed my root canal surgery in a professional manner, and gave me an informative commentary throughout. He also made sure that I had every opportunity to take a break from the lengthy treatment, if I needed it.
— Anonymous
Verified review (2265151)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for this great review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Treatment was explained in great detail
Made to feel very comfortable, and the treatment that I require was explained in great detail .
— Jacqueline M
Verified review (2263998)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Jacqueline : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Treated very well
I was treated very well and talked through absolutely everything, I was asked several times if I wanted to ask any questions.
— Anonymous
Verified review (2263755)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment
Great service
— Anonymous
Verified review (2263500)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Review from Google
This person left a star rating but no comment.
— Ben Smith
T303637
Review left 11 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for your 5 star review Ben!
Very happy with the treatment
Pleased that I could be seen promptly. Very happy with the treatment and the helpful and friendly staff.
— Vivienne S
Verified review (2262884)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Vivienne : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— robin austin
T303339
Review left 11 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for leaving us 5 stars, it's really appreciated!
Explained every step
Matthew gently guided me through my root canal, which I was dreading.
He explained every step and checked in to make sure I was doing ok.
— Sadie C
Verified review (2262413)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Sadie : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
An enjoyable and relaxing experience
I have been coming to Cotteswold House Dental Surgery for over 30 years and they have never been anything less than excellent. I am greeted by an unfailing smile of recognition. Particular mention must be made of my hygienist Tracey and of everyone on reception. I hate going to the dentist but they make the experience an enjoyable and relaxing one and there is no higher recommendation than that.
— Simon R
Verified review (2262391)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for this great review, Simon : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent professional care
I have remained a patient at Cotteswold House Dental Surgery for just shy of 45 years and have always received excellent professional care of the highest standard from every team member. I would recommend your services and never consider going anywhere else.
— Anonymous
Verified review (2262360)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great
I was dreading treatment for the first time, but needn't have. Tom was great and dealt with my treatment in a compassionate way, explaining each step along the way. It was lovely to see a familiar face as well - the dental nurse was warm, friendly and competent.
— Susan A
Verified review (2261617)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your lovely review, Susan : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Dentist and hygienist
My visit was with a different dentist and hygienist which can be a bit worrying but both of them put me at ease and did an excellent job.
— Colin B
Verified review (2261476)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Colin : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Excellent service
Nice. Excellent service. Very kind people.
— Udaya C
Verified review (2260542)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I had an appointment with Jess today to talk about having implants, she did this mouth scan that showed up all my teeth, which I thought looked nasty. Didn’t realise how nasty my teeth looked.
Anyway she was amazing, she explained everything very clearly and listened to my questions and answered very well. I felt very relaxed and she made me feel very welcome. I have decided I will have a consultation, I called up to book in to see Guy, they are going to call me back with a date.
Thank you Jess x
— Julie White
T302261
Review left 11 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for sharing your experience! We’re so pleased to hear that Jess made you feel relaxed, informed, and welcome during your appointment. It’s great that she was able to clearly explain everything and answer your questions with care. We’ll be sure to pass on your kind words to her, and we hope your treatment with Guy is going well.
Recommend to everyone
Friendly, kind and as usual great service from all staff, receptionist, nurses and dentist. Thank you all
Would totally recommend to everyone looking for a great practice
— Anne B
Verified review (2259242)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Anne : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Leszek Czarnecki
T301918
Review left 11 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for the 5-star rating! We really appreciate your support and are glad you had a positive experience with us.
