Excellent service, extremely friendly, welcoming and very clear instructions and care plan
— Connor cook
T434834
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Connor - Thank you for your lovely review! We're delighted to hear you felt so welcome and well looked after by our lovely team :) It's great that everything was clear and that you left feeling confident about your treatment and plan - we look forward to seeing you again!
Review from Google
On time, professional and speedy examination.
— David Whiting
T434835
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi David - thank you for taking the time to leave your review. It's always great to hear how smooth and pleasant the appointment is from the patient's point of view. We look forward to seeing you next time.
Excellent
Excellent as usual.
— Jas G
Verified review (2456792)
Review left 3 weeks ago
This review was collected via email feedback service.
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Patient
Everything was explained
As much as I don’t like going to the dentist, both appointments with the hygienist & dentist went well and I didn’t experience any pain. Everything was explained and the appointments were on time.
— Anonymous
Verified review (2456160)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
It's lovely to hear we've helped make dental visits a little easier for you. Making sure our patients feel comfortable, informed and cared for is always a priority, so we're delighted your appointments were such a positive experience. Thank you for your kind words and for choosing our practice.
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Patient
The dentist is friendly, explains everything
Appointment on time. Tom the dentist is friendly and explains everything before he continues with treatment. The staff on front desk are always happy to help. It's such a pleasure to deal with this practice
— Michelle H
Verified review (2455494)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
We're so pleased you enjoy coming to the practice and that Tom and our reception team have made such a positive impression. We'll make sure your kind words are shared with everyone. Thank you for taking the time to leave us a review.
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Patient
Review from Google
Made to feel comfortable as nervous having work done ready for veneer.
Always cheerful.
— Mandy Smith
T433744
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Mandy- we're so pleased you felt relaxed and supported throughout your appointment. Taking the time to help our patients feel comfortable is something that's really important to us, so it's lovely to hear that made a difference. Wishing you all the best with the next stage of your treatment!
The best dentist
Jessica is the best dentist and the most understanding that I have ever had at this practice
— Robert L
Verified review (2454738)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for your lovely review. Jess will be so pleased to hear that you’ve found her so understanding, and that she’s made such a positive difference to your experience. We really appreciate you taking the time to share your feedback.
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Patient
Excellent recent appointment
Excellent treatment.
— Anonymous
Verified review (2452443)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you! We’re so pleased to hear you had a positive experience with us. We really appreciate your feedback and look forward to seeing you again.
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Patient
Excellent treatment
So grateful for the excellent treatment today. I had to have an old wisdom tooth with a crown removed. It was quite difficult to remove the roots but Olivia was very kind and explained everything she was doing at the time. I was rather dreading it but because of her patience the whole thing was much less frightening.
— Christine B
Verified review (2452066)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for taking the time to leave such a thoughtful review. We know having a wisdom tooth removed can feel daunting, especially when it turns out to be a more complex extraction, so we're really pleased Olivia was able to help you feel reassured. Explaining each step and making sure our patients feel comfortable is something we really care about. We'll be sure to pass your lovely comments on to Olivia. Wishing you a smooth recovery, and thank you again for placing your trust in us.
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Patient
Review from Google
Thank you for great service as per normal . Especially he lovely Joanne the hygienist . I'm a very nervous patient and they always make me feel comfortable
— Mel
T432111
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Mel - thank you so much for your lovely review. It's great to hear that you continue to feel so well looked after by the team. Joanne will be delighted to know she helped make your visit a comfortable one. We know visiting the dentist can be daunting for many people, so it’s wonderful to hear you always feel at ease with us. Thank you for your continued support.
Very good
Tom was very good and sorted the problem out. It was rather expensive, I have been a patient for a number of years.
— Michael H
Verified review (2450395)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review and for your loyalty to the practice over the years. We’re pleased to hear Tom was able to resolve the problem for you and that you were happy with the care you received.
We understand cost is an important consideration, and we always aim to provide the highest standard of care using quality materials, modern technology and the time each patient deserves to ensure the best treatment. Thank you for sharing your feedback with us.
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Patient
I can now smile with confidence
I had a very ugly smile. I also went to the NHS dentists a lot. When I started going to Cotteswold, they were friendly and very professional. I saw Mathew, and when he saw me, he immediately said lets fix your smile. They set up a treatment plan, and started it straight away. From the first filling I could see the difference in quality of treatment. The NHS dentists would take 5 minutes to do a filling, where as Mathew would be taking 15 minutes to half an hour, and you could feel the difference. Although it is more expensive, it is definitely worth it. I can now smile with confidence again. All the staff at Cotteswold which have helped with my treatment plan are very friendly and make it a very pleasant experience. I was told at every point what was happening, and I am pretty sure that some extra stuff was done which wasn't on the plan that I wasn't charged for.
— Colin T
Verified review (2449790)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Colin, thank you so much for taking the time to share your experience. Reading that you've regained the confidence to smile again is incredibly rewarding for the whole team :)
We're delighted Matthew was able to create a treatment plan that worked for you and that you felt supported and informed every step of the way. Taking the time to provide high-quality, personalised care is something we never compromise on, so it's wonderful to hear that made such a difference to your experience.
Your kind words about the whole team mean a great deal, and we're so pleased we could help make your dental journey such a positive one. Thank you for placing your trust in us!
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Patient
Hygienist appointment
Had appointment with the hygienist today, fantastic lady and a great nurse, super job
— Carole B
Verified review (2449761)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Carole, thank you so much for your kind words. It’s wonderful to hear you had such a positive visit, and we’re delighted that both the hygienist and dental nurse looked after you so well :)
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Patient
Review from Google
This person left a star rating but no comment.
— Rob Stevens
T430261
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for the 5-star review Rob! We really appreciate your support and are delighted you had a positive experience with us, thanks for letting us know :)
A great experience
It was a great experience and I can’t tell you impressed I was with Joanne, the hygienist I saw, she was wonderful.
— Collin C
Verified review (2447560)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Colin, we’re lucky to have Jo on our team, and it’s lovely to hear she made such a difference to your visit. Thank you for taking the time to share your experience, we look forward to seeing you next time.
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Patient
Happy with treatment
Very happy with treatment throughout.
— Alison M
Verified review (2447409)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re delighted to hear that you’ve been happy with your care. It’s always rewarding to know our efforts have made a positive difference, and we really appreciate you taking the time to leave your review.
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Patient
Treated with respect
I was treated with respect, I was listened to, my thanks to the team.
— Rita L
Verified review (2447371)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for your kind words. Knowing that you felt listened to and treated with care means a great deal to us. We believe every patient deserves that level of attention and respect, so it’s lovely to hear your experience reflected that 😊
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Patient
Fantastic, very reassuring
Recently had a filing, the first in over 20 years. As an already anxious patient, I wasn’t looking forward to it but the dentist and dental nurse were fantastic. Very reassuring, stopping when I needed to. I didn’t feel a thing.
— Nicola K
Verified review (2446735)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Nicola, it’s wonderful to hear that what could have been a daunting appointment turned out to be such a positive experience. We know having treatment after so many years can feel nerve-racking, so we’re delighted that the dentist and dental nurse helped you feel comfortable and in control throughout. Knowing you felt reassured and comfortable every step of the way is exactly what we hope for. Thank you for taking the time to share your experience.
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Patient
Excellent staff
As always both dental and reception staff were excellent. Always welcoming and of course totally professional.
— Sandra M
Verified review (2446477)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you Sandra, we’ll be sure to share your kind comments with both the reception and dental teams! It means a lot to know that the warm welcome and high standard of care continue to make a difference to your visits. Thank you for your ongoing support.
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Patient
Up there with the best
As visits to a dentist go, this was up there with the best. Thank you
— Stu D
Verified review (2446248)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your lovely review! We know a trip to the dentist isn’t always something people look forward to, so it’s wonderful to hear your visit was such a positive one. We really appreciate your feedback and look forward to seeing you again.
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