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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 1032 reviews

5 out of 5 stars

+ 185 reviews from Google 1217 total reviews

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Latest Reviews by Working Feedback

An outstanding practice

5 out of 5 stars
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My husband and I both visited the practice this afternoon for our regular 6 monthly appointments with Tracey the hygienist and Matthew the dentist. As always we found both the receptionists friendly and helpful and we cannot speak highly enough of the the professional care and friendly manner shown to us by Tracey, Matthew and their assistants. This is an outstanding practice.

— Valerie W

Verified review (2505235) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Valerie - thank you so much for your lovely feedback! It’s great to hear that you and your husband continue to have such a positive experience with Tracey, Matthew and the wider team. Thank you for your continued support, and sharing your kind words about the practice is really appreciated :) We look forward to seeing you in another 6 months!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I experienced friendly helpful staff. I had been recommended to this clinic and l wasn’t disappointed. Rachael put me at ease immediately and the treatment l received today was 100%. I am thrilled l have found a practice that l believe will help me now and in the future!!

— Julie Gibbons

T467650 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Julie - thank you for your review! it’s lovely to hear that your first visit has left such a good impression, especially after a recommendation. We know that finding a new dental practice can be a big decision as there are a lot of options out there, so it's great to know you’re happy you chose us :) We’re really pleased to have you with us and look forward to seeing you next time.

Review from Google

5 out of 5 stars
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Fabulous as always. Attentive, caring staff and a strong commitment to duty of care for their patients. Always a supreme experience.

— Jon

T467446 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Jon, this is a lovely review to receive — thank you! It really means a lot to know that you continue to have such a positive experience with us and our teams genuine dedication to our patients shows in their work. Thank you for your continued support and sharing your feedback for others.

Great team

5 out of 5 stars
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Great hygienist, barely even felt a thing.
Great Dentistry team really look after me and advises me.

— Anonymous

Verified review (2502903) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re so pleased you’re happy with the care you receive from both the hygienist and dental team. It’s great to know you’re comfortable during your appointments and feel well supported by everyone looking after you.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional care

5 out of 5 stars
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Professional dental care from Cotteswold House

— Christopher B

Verified review (2502534) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Christopher, we’re really pleased you’ve been happy with the care you’ve received from the team. Thank you for leaving your review and sharing this for others, your support is really appreciated.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and kind

5 out of 5 stars
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Check up
Dr Duane was professional, helpful and kind as always

— Rita R

Verified review (2502367) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Rita - thank you for your review. It’s great to know you continue to have such a positive experience with Dr Duane. We really appreciate your feedback and continued support.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and considerate

5 out of 5 stars
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Been using this dentist for over 45 years. The staff are very friendly and considerate to your needs.

— Anonymous

Verified review (2501430) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

45 years is quite something! We’re genuinely grateful for your loyalty, and it's lovely to hear that you’ve continued to feel comfortable and well looked after by the changing team over the years.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt, thorough

5 out of 5 stars
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Prompt treatment and thorough.

— Anonymous

Verified review (2501202) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hello, thank you for your 5-star review for your appointment. It's really good to hear that you were happy with your treatment and experience at Cotteswold House, and we appreciate you taking the time to comment.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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My Dentist today was Mathew, very nice guy, good on conversation and put me in a comfortable and relaxed frame of mind before starting check up which was good.

— Andy P

Verified review (2501133) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Andy - it’s great to hear Matthew helped you feel at ease and that you had a good visit. A relaxed chat before getting started can make all the difference! Thanks for taking the time to leave such lovely feedback, we look forward to seeing you next time.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Thank you Tom and Debbie

— Vincent I

Verified review (2500213) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Vincent, thank you for your positive feedback, it's wonderful to hear you had a great experience with Tom and Debbie :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Dental check up

— Anonymous

Verified review (2499200) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for the 5-stars for your check up!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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It was excellent.

— David T

Verified review (2499052) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you David, it's great to hear you had such a positive experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always a pleasure thanks

— John Burge

T464704 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi John, thank you very much for your continued support and leaving your review, it really means a lot to the whole team.

Friendly, helpful and efficient

5 out of 5 stars
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Excellent service again this morning, from all staff at Cotteswold House……Receptionists, Jo, the hygienist and Jessica, the dentist, plus their super assistants. All friendly, helpful and efficient.

— Anonymous

Verified review (2498351) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks so much for this feedback! It’s lovely to see so many of the team mentioned, and I know they will all be really pleased to read it. We’re very lucky to have such a great team that make visits run so smoothly.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Smiling, happy staff

5 out of 5 stars
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What a joy to be met by smiling, happy staff.

— Allan B

Verified review (2498062) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Allan, this is such a lovely review to read! We’ve got a great team here, and it’s nice to know their friendly faces help make a visit to the practice a little brighter. Thank you for taking the time to share this feedback, it's really made our day!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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The outcome of my recent visit was most successful.

— Dennis B

Verified review (2496416) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Dennis - thank you for leaving your review, it’s lovely to hear that your recent visit had such a positive outcome. We’re really pleased we could help, and it’s always rewarding for the team to know a patient has left happy with their treatment :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant dentist always good advice about teeth and mouth hygiene and staff always friendly and give good feedback

— Colin Adamson

T462973 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Colin, thanks so much for taking the time to leave such a nice review. It’s really appreciated by all of us, and we’re so pleased you continue to enjoy your visits and feel well looked after by the team. We look forward to seeing you next time!

Review from Google

5 out of 5 stars
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My morbid fear of the dentist disappeared almost immediately! Such a lovely, kind group of people and the dentist who treated me, Sinead, was truly wonderful. So pleased I chose Cotteswold House for my long overdue return to the dentist.

— Bee Face

T461923 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Bee - this is so nice to hear, especially after such a long time away from the dentist - we’re really glad you decided to come to us too! And Sinead will be so pleased to hear how comfortable you felt with her. Thank you for your review!

Care and compassion

5 out of 5 stars
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I have always been treated with the upmost respect from the whole team at Cotteswold House. Everyone is very professional, compassionate, and friendly.
They make you feel very welcome every visit. My dentist and hygienist are the reason I return for my checkups regularly. I am a very nervous patient, but I am cared for each visit extremely well. I would recommend any of the team at Cotteswold because of their care and compassion and exceptional knowledge.

— Deborah B

Verified review (2494549) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

This is such a lovely review to receive. Knowing that you feel comfortable coming back to us, particularly when dental visits can be difficult, means a great deal. We’re very proud of the care our team gives to patients, and it’s especially nice to hear how much you value the people looking after you. Thank you for leaving your feedback for us :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jane Gamston

T461457 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Jane, thank you for the 5 stars — we really appreciate your feedback, it means a lot to the whole team.