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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 1009 reviews

5 out of 5 stars

+ 178 reviews from Google 1187 total reviews

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Latest Reviews by Working Feedback

Very good

5 out of 5 stars
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Jo and Jen are very good at making me feel relaxed

— Samantha M

Verified review (2487946) Review left 3 weeks ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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For my check up today I met my new hygienist Ellie who was lovely and very thorough and also my new dentist Chris who really impressed me with his understanding of my issues and I feel very confident with the way forward!

— Karen E

Verified review (2486446) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your review Karen, it’s lovely to hear that both Ellie and Chris made such a positive impression. It sounds like you’re in very good hands, and we’re pleased you came away feeling happy and confident about your next steps. We look forward to seeing you next time.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, welcoming

5 out of 5 stars
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All staff are friendly, welcoming and put me at ease throughout. Appointment times are always adhered to and I never feel rushed.

— Anonymous

Verified review (2485979) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to know you feel comfortable and well looked after when you visit us, and that you never feel rushed :) We really appreciate you taking the time to share your experience with us, thank you!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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Excellent care as usual.

— Jennifer J

Verified review (2484990) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Jennifer - thanks so much for your comments. We really appreciate you taking the time to share it, and it’s always nice to know you’re happy with the care you receive.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely experience at Cotteswold House. The reception ladies are brilliant, kind, and make a trip to the dentist enjoyable - everyone makes myself and children feel so welcome and it honestly shapes my childrens experience of the dentist.
I have been very happy with all the treatment I have received over the years and have recommended friends and family, who have also taken up treatment with Cotteswold House.
Thank you!

— Samantha Phelps

T455428 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Samantha - thank you so much for such a lovely review! It’s great to hear that you and the children always feel so welcome when you come in. It's brilliant to hear that their visits are helping to give them a positive attitude towards the dentist.

And thank you for recommending us to your friends and family too :) It really does mean a lot to know they’ve chosen to come to us as well. We’ll make sure the reception team see your lovely comments, and we look forward to seeing you next time!

Brilliant

5 out of 5 stars
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Brilliant Dental Surgery, five stars

— Susan M

Verified review (2484293) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks so much for the five stars! ⭐️ We really appreciate you taking the time to leave us a review and are so pleased you’ve had such a positive experience with us.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They show compassion and care

5 out of 5 stars
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I have been a patient for many years and have always been pleased with the care and service received. The staff are really very good, they show compassion and care in all aspects of the treatment given.

— Anonymous

Verified review (2483586) Review left 4 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your loyalty over the years and for taking the time to leave such a lovely review. It means a lot to know that you’ve consistently felt well cared for and supported by the team. We really appreciate you sharing your experience, thank you.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Such a lovely atmosphere

5 out of 5 stars
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My teenage daughter and I are both having Invisalign and have coordinated appointments, although I started 6 months before her. I’ve been so impressed with my results and my daughter is very excited to get started; both appointments and treatment have gone smoothly. Kate is excellent and explains each step so we know what to expect. All staff are really friendly and nothing is too much trouble, there’s such a lovely atmosphere at this practice compared to others I’ve been to previously.

— Anonymous

Verified review (2480708) Review left 4 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for such a lovely review. It’s great to hear that you and your daughter are both enjoying your Invisalign journeys and that everything has gone so smoothly so far. We’ll make sure Kate and the team see your kind words, it’s especially lovely to hear that you’ve noticed such a difference in the atmosphere compared with practices you’ve visited before.

We’re looking forward to seeing your daughter get started and, of course, seeing your final results too! 😊
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Chris has been really professional thus far, I'm not good with dentists and my teeth show this but Chris has been very kind and helpful removing some of trepidation related to going to the dentist.

— richard clark

T453246 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Richard - thanks so much for sharing this. It’s lovely to hear that Chris has helped make things feel a bit easier for you. It can take a lot to overcome those nerves, so it’s lovely to know his calm and understanding approach has helped you feel more comfortable. We look forward to seeing you next time :)

Review from Google

5 out of 5 stars
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Superb treatment by Guy

— Kate Rowe

T452514 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Thanks so much for the lovely feedback, Kate! We’re really glad you were happy with your treatment with Guy, thank you for sharing your experience and we'll pass on your kind words :)

Review from Google

5 out of 5 stars
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I've been meaning to do this for some time!
Unfortunately due to historic alcohol addiction all of my front top teeth were falling out. I had already lost some round the side. I had appointments with Hannah to have the teeth extracted and various scans and moulds done to have a denture fitted.
I cannot believe how good the denture is, it fits perfectly and no one has guessed it's a denture. I get lots of compliments about how nice my teeth look. I can smile broadly now as I was always conscious of the gaps and my smile never looked that nice with the side teeth missing.
Thank you Hannah and team, I really have gt something to smile about now

— Tracy Ventris-Field

T452515 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Tracy, what a lovely review to read, thank you for sharing it with us. We’re so pleased to hear how happy you are with the result and that you feel confident smiling again.

The team will be thrilled to know how much you love your new teeth, and the fact that people haven’t realised you’re wearing a denture is the best compliment! Thank you for trusting us with your care and for taking the time to tell us about your experience.

Review from Google

5 out of 5 stars
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I want to leave this review to say how wonderful everyone was today. I was feeling very anxious about my appointment, but from the moment I arrived I was looked after so well. The receptionist was lovely, a team member chatted with me while I waited which really helped settle my nerves, and both the dentist and his colleague — plus the hygienist and her colleague — were so attentive, caring, and professional. They made me feel completely calm and supported. It means such a lot when you’re nervous to be treated with this much kindness. I didn't catch everyone's names, but I wanted to say a huge thank you to the whole team on duty today. Thank you all.

— Louise Alexander

T452293 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you for such a lovely review Louise. It’s really nice to hear that everyone helped you feel at ease during your visit. We know that coming to the dentist when you’re feeling anxious isn’t always easy, so it’s great to hear that the team were able to make your appointment a more comfortable experience.

We’ll make sure your lovely comments are passed on to everyone who was in, and thank you again for taking the time to share this with us.

Review from Google

5 out of 5 stars
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I’m a nervous patient. They made me feel very comfortable and looked after me amazing

— Tina Foster

T452039 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you for your lovely review, Tina. It’s great to hear that you felt at ease during your visit - we know the dentist can be daunting so we’re really pleased the team helped make your experience comfortable and reassuring.

Review from Google

5 out of 5 stars
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All the Team at Cotteswold House dental are very professional & explain treatment and options very well.

— Sarah Jay

T451673 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Sarah, thank you for your lovely review. It’s great to know you feel well informed about your treatment and the choices available to you. We really appreciate your kind words!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Chris Remfry

T451674 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Chris - thank you so much for taking the time to share your 5 star rating! We really appreciate your support and look forward to seeing you next time.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Brian Ahern

T451675 Review left 1 month ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you so much for the 5 stars, Brian! We really appreciate you taking the time to support the practice and share your rating with us.

A positive experience

5 out of 5 stars
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Appointment for a filling. I am an extremely nervous patient. Matt was amazing, patient and kind, it was a positive experience.

— Natalie T

Verified review (2477981) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Ace!!

— Claire P

Verified review (2476164) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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I came in for a filling replacement and as a very tense patient, was able to relax completely. The use of ‘a prop’ to hold the mouth open for the such a time and the use of, what I can only describe as ‘a tablecloth’ to surround the tooth, collecting saliva etc, took my tension away. Brilliant! And not a hint of pain either!!!! Thank you.

— Johanne M

Verified review (2474766) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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Great.

— Anonymous

Verified review (2473571) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient