Verified review (2416166)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Jennifer, this is lovely to hear — thank you so much for your continued support!
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Patient
Review from Google
I am very scared of the Dentist but brilliant Dentist and treatment was painless, very happy. I would say best Dentist I have ever been too 😊
— sue moggie
T402358
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Sue - Thank you very much for sharing your review. We know how hard it can be to come to the dentists sometimes, especially when you’re nervous, so we’re really glad you had such a positive experience and that everything went smoothly for you. Your kind words mean so much to the team :)
Understanding of a nervous person
Lovely, patient staff, understanding of a nervous person
— Anonymous
Verified review (2411604)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s really nice to hear the team helped you feel comfortable and you had a pleasant experience. Supporting nervous patients is so important to us (and it's more common than you think!), so thank you for sharing.
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Patient
The extraction was fine
Mathew Wright extracted the damaged tooth as previously explained. The extraction was fine. But now that the anaesthetic is wearing off, there is some residual pain but is bearable, just as he explained to me.
— Colin B
Verified review (2411489)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Colin, thank you for sharing your experience. We’re glad everything went as expected and that Matthew’s explanations helped you feel prepared for what to expect afterwards. If you do have any concerns as things settle, please don’t hesitate to get in touch, we’re always happy to help :)
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Patient
Review from Google
This person left a star rating but no comment.
— Mike Hobden
T401584
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for the 5-star rating Mike — we really appreciate it!
Review from Google
Having an irrational fear of dentist visits , my 1st visit was one of anxiety and tears.
I have never felt so cared for, my Dentist is Dr Jessica Pascoe.
The care and understanding Jessica and her wonderful Dental Nurse showed me is priceless. My fourth visit I walked in smiling. I would not emotionally be where am I without Jessica and Adele, Im so very grateful to them both.
From the receptionist that calmly told me things will be ok Scarlet Clapton and Claire Jordan I thank you.
There is a way through and this team literally take every step with you 💜
— Z Coe
T401128
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for sharing something so personal, it really means a lot to everyone here.
We’re so glad you felt supported from that very first visit, and it’s wonderful to hear how far you’ve come since then. Jessica and Adele will be incredibly touched by your kind words, as will Scarlet and Claire. Knowing you now feel able to walk in smiling is just fantastic!
Thank you for trusting us, it genuinely means a great deal to the whole team and we look forward to seeing you come in smiling next time :)
Well looked after
The premises are always impeccably clean and the welcome warm. The dental staff are thoroughly professional and highly skilled. Procedures are carried out with care and a full explanation of what I’d bring done and why. Advice is given on good practice at home and the patient invited to ask any questions. You leave feeling well looked after and valued.
— Lesley P
Verified review (2406176)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for such thoughtful feedback, Lesley. We’re really pleased to hear you feel well looked after from the moment you arrive, and that the team’s care and explanations help you feel comfortable and informed throughout your visits. It’s also great to know the advice and time taken to answer questions makes a difference for you. We really appreciate you taking the time to share this.
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Patient
Review from Google
Brilliant service as always with Joanne and a first check up appointment with Chris Lam who was extremely helpful.
— Mike barton
T398177
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for your lovely review. It’s great to hear everything went well with Joanne, and that Chris made a good impression at your first check-up! We really appreciate you sharing your experience.
Courteous, efficient
From the original booking to completion every step of my appointment has been smoothly handled. All the staff have been courteous, efficient and skilled.
— Anonymous
Verified review (2404583)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind feedback. We’re really pleased to hear everything went smoothly from start to finish and that the team made you feel well looked after throughout. Thank you for taking the time to share this.
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Patient
Great, helpful staff
My time at the dentist was fine and went without a hitch. Great, helpful staff.
— Brian J
Verified review (2404579)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Glad to hear your visit went well and that the team looked after you. Thanks for taking the time to leave a review, we really appreciate it.
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Review from Google
I’ve always been praised for being the “model patient”… calm, composed, barely a flinch 😇
But underneath? Absolute chaos. Internal screaming. Mentally drafting my will over a routine appointment.
Which is why a huge thank you to Tom at Cotteswold Dental Care who somehow saw past the brave face and made the whole experience feel easy (and dare I say it… almost pleasant?!).
The tooth extraction was so quick and painless I didn’t even have time for my usual dramatic inner monologue. One minute I’m bracing for impact, the next it’s “all done” and I’m wondering what all the fuss (in my head) was about.
Professional, reassuring, and clearly gifted at keeping both teeth and nerves in check.
Highly recommend… even for those of us who deserve an Oscar for Best Performance in a Dental Chair 🎭🦷
— Lorraine Watson
T397699
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
This is brilliant Lorraine, thank you for such a fun and thoughtful review!
We’re so glad Tom was able to see past your 'model patient' performance and help you feel genuinely at ease. It’s great to hear the whole experience was quicker and easier than expected, and that your inner monologue didn’t get a chance to take over this time!
Tom will really appreciate your kind words, and we’re very impressed with the Oscar-worthy composure too. Thanks again for the recommendation — it means a lot to the whole team :)
Friendly, cheerful and very professional
I have always found the staff in this Practice, irrespective of their individual responsibilities, to be friendly, cheerful and very professional. They are undoubtedly mindful of the fact that few, if any, of their patients enjoy a trip to the dentist and they do their level best to make it as stress free as possible.
— Anonymous
Verified review (2402234)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your thoughtful feedback. We’re really glad the team’s approach helps make visits feel a bit easier and more relaxed (we know it’s not everyone’s favourite place to be!). It's great to hear that this comes across, and we really appreciate you taking the time to share it.
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Patient
Review from Google
I first attended Cotteswold Dental Care on an emergency appointment with a painful broken tooth. Every dentist, nurse, and receptionist I have seen on follow up treatments have been very kind, understanding and friendly, (especially Tom), so putting me at total ease.
A couple of members of my family also attend and have the same praise for the team at Cotteswold .
— Pauline
T395245
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for sharing your experience. We’re really glad we could help when you needed us, and it’s lovely to hear the team have continued to make you feel comfortable during your follow-up visits. Tom will be especially pleased to hear your kind mention :)
It’s also great to know your family have had the same positive experience, thank you all for placing your trust in us.
I was immediately put at ease
Attended an appointment with Isha, after explaining my anxieties I was immediately put at ease. Isha explained what I needed treatment wise and then advised on best cleaning practices.
— Anonymous
Verified review (2400108)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for sharing your experience. We’re really glad Isha helped put you at ease and took you through everything clearly, and that you left with helpful advice.
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Patient
Review from Google
This person left a star rating but no comment.
— John Channon
T394872
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for the 5 stars John! We're really pleased you think we deserve top marks and we appreciate you taking the time to share.
Lovely practice
Lovely practice, professional and friendly too.
— Lisa S
Verified review (2399284)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind words Lisa, we’re really glad you had a positive experience with the team and you enjoyed your visit :)
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Review from Google
Cotteswold House Dental Care is the best Dental Surgery I've ever been too.The reception are fantastic and Rachel is the best Dentist anywhere. They care, listen and provide a quality professional service. They inspire trust and make you feel safe.
— Clive Smith
T393663
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much Clive, that’s such a lovely thing to say! We’re really glad you feel comfortable and well looked after by the team. Rachel will be so pleased to hear your kind words :)
My treatment was good
Greeted with a smile from reception and booked in. My treatment was good, asked if I was ok several times. Explained treatment and outcome before leaving.
— Ruth W
Verified review (2397958)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Ruth - thanks for your lovely feedback! We’re glad you felt welcomed from the moment you arrived and that the team checked in with you throughout. It’s great to hear the treatment and explanations helped you feel at ease, we look forward to seeing you next time.
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Patient
Review from Google
Great experience at Cotteswold House dental care, from the friendly team on reception to the excellent dentist I saw, Tom, the work he did on my teeth was outstanding and his calm and gentle approach made me feel totally at ease and in safe hands. 5 stars all round !!!
— Samantha Sutton
T393206
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for your wonderful review! We’re thrilled to hear your visit went so well and that Tom helped you feel at ease during your appointment. The team will be delighted to know they all made a positive difference to your visit. We really appreciate the 5-star feedback, thank you!
I feel so safe and well-cared for
I am an absolute dental phobic due to previous dental treatment. I feel so safe and well-cared for at Cotteswold House practice that I would never go anywhere else. Star treatment always.
— Anonymous
Verified review (2397418)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for such a lovely review! We know how difficult past experiences can make dental visits, so it means a huge amount to us that you feel safe and well cared for during your visits. That’s exactly what we aim for :)
Your trust means everything to the team, and we’re really glad we can make things that bit easier for you.
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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How satisfied are you with the outcome of your treatment?
