I was made to feel at ease and everything was great
I had my first appointment with Hamrit Samra today and she and the nurse (sorry, I didn't get your name) were professional and friendly at all times.
I was made to feel at ease and everything was great! Another great thing is the parking!
Thank you both.
— Sue M
Verified review (2238715)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Sue : )
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Patient
Excellent
Excellent and easy visit as always
— Len E
Verified review (2238332)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Len : )
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Patient
Hygiene appointment
I visited today for a hygiene appointment. The hygienist I saw made me feel so relaxed as she knew I was a nervous patient. The quality of her service was exceptional, thank you
— Debbie D
Verified review (2237554)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review, Debbie : )
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Patient
Appointment
Rachel is always professional and friendly
As pleasant an experience as a visit to the dentist can be!
— Anonymous
Verified review (2233443)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
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Patient
I was treated with respect
My appointment was on time and I was treated with respect and courtesy.
— Dennis B
Verified review (2232546)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Dennis : )
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Patient
Very friendly staff
Made to feel at ease, very friendly staff
— Yvonne S
Verified review (2228497)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Yvonne : )
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Patient
Friendly and efficient
As usual staff very friendly and efficient
— Anonymous
Verified review (2228328)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
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Patient
Review from Google
Always first class service at this dental practice. Today …as usual they have shown great kindness and superb care to my husband who has both dementia and mobility issues…. Quite simply…we wouldn’t go anywhere else !!
— Chris Leomad
T286791
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
It means a great deal that you felt your husband was well cared for. We’re committed to providing compassionate and attentive support for all our patients as their comfort and needs are paramount to our service. Your trust and loyalty mean so much to the entire team, thank you.
Review from Google
This visit was to see the hygienist who I have found to be very professional and informative.
I have been using this practice from it's commencement and always saw Neil Normington until he retired.
The dentists who followed were not on the same level but I feel current staff look to be getting the practice back to it's former glory!
Richard
— Richard Hilltout
T286792
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for sharing your thoughts and your long-term loyalty to our practice. We’re pleased to hear that your recent experience with our hygienist was positive and that you feel the team is working hard to maintain the high standards you remember. Your feedback is very much appreciated!
Review from Google
Very efficient practice, with parking! Dentist I saw for endodontic assessment was very professional and personable.
— Tim Keeley
T286197
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
It’s great to hear that your endodontic assessment went smoothly and that you felt at ease with your dentist. We’re also pleased that the practice setup (including that we're lucky enough to have parking!) made your visit more convenient.
Very good, helpful
Hygienist excellent, Jo. New dentist, Tom, I am with from today, very good, helpful re my treatment
— Valerie N
Verified review (2227441)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Valerie : )
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Patient
I feel very relaxed and comfortable
From a very nervous patient, I feel very relaxed and comfortable when I attend now because of my fantastic dentist, he has made me feel extremely confident and relaxed.
— Anonymous
Verified review (2226867)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for taking the time to complete a review : )
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Patient
I was put at my ease
As a very nervous patient I was put at my ease. Thank you.
— Anonymous
Verified review (2226816)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
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Patient
Review from Google
Cotteswold House are brilliant. Professional and friendly and a must for anyone who experiences anxiety about visiting a dentist.
— deborah lettington
T284759
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
We’re so pleased to hear that our team could make your visit comfortable and supportive. It’s wonderful to know that even patients who feel anxious about dental visits feel at ease with us. Your kind words mean a lot.
Review from Google
Excellent service, only downside is that I didn’t see Posey today 😢😊
— Margaret Kemmett
T284760
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
We’re so glad you had a great visit! We’ll make sure Posey says hello and comes for a cuddle next time — she’ll be looking forward to seeing you too! 🐾
Very pleased with the care
Very pleased with the care I received today. I was given an appointment within an hour of calling. I felt the dentist took care to check for any problems, and gave good advice on how to improve my dental hygiene.
— Christopher B
Verified review (2225328)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review, Chris : )
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Patient
Review from Google
Really pleased with the results of having composite for bottom teeth. Reasonable price. Amazing friendly professional care. Jake and dental nurse made it an exceptional experience.
— Penelope Jones
T283712
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you Penelope! We’re delighted to hear you’re pleased with the results and that Jake and our dental nurse made your experience so positive. Your words about our care and professionalism mean a lot to the team.
Review from Google
Excellent,my wife was treated with the greatest of respect, and Guy explained everything that he was doing,a thoroughly good experience and would recommend to anyone needing a good dentist, thank you.
— James Pinnegar
T283713
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
We’re delighted to hear your wife felt so well cared for and that Guy explained everything clearly. It’s wonderful to know the experience was positive, and we really appreciate your recommendation!
Thoughtful, considered treatment
Excellent, thoughtful, considered treatment.
— Anonymous
Verified review (2222696)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind words : )
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Patient
Hygienist
Very nice, friendly hygienist. I was made to feel very relaxed
— Michelle C
Verified review (2222503)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Michelle : )
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