Have been a patient for many years,and have always been satisfied with treatment, care and staff.
— Heather B
Verified review (2245450)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Cotteswold House
Thank you for your review, Heather : )
Overall, how was your experience of Cotteswold House?
Excellent emergency service and treatment with Tom
Excellent service and treatment- thank you Tom . Phoned for an emergency appointment and was given an appointment within 3 hours . I had an infection- prescribed medication and given advice after inspection. Very grateful to Tom . Very professional - many thanks
— Philippa B
Verified review (2245108)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Cotteswold House
Thank you, Philippa. We were glad to help : )
Overall, how was your experience of Cotteswold House?
Looked after with kindness and respect
As always I was looked after with kindness and respect.
Thank you
Who can ask for more?
— Judith W
Verified review (2244519)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Judith : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very pleased with care and attention
Very pleased with the care and attention given to me today.
— Angela W
Verified review (2244137)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Angela : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Helpful with good advice
Questions are always answered fairly and good advice given. Everybody is polite and helpful.
— Anonymous
Verified review (2244025)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Wonderful
Today I had an appointment with hygienist Elaine Orchard. She is wonderful, very gentle and reassuring. The best hygienist I have ever had. The reception staff were very friendly, and the appointment with the dentist went very well. Thank you all.
— Anonymous
Verified review (2242546)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Made me feel at ease
First visit as a new patient, all staff made me feel at ease.
— Linda Y
Verified review (2239452)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Linda : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very efficient, on time
Very efficient, on time, quality staff.
Quote for repair work received quickly
— Anonymous
Verified review (2239100)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent staff
As usual the staff, both dentist and Hygienist, were excellent
— John M
Verified review (2238811)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, John : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
I was made to feel at ease and everything was great
I had my first appointment with Hamrit Samra today and she and the nurse (sorry, I didn't get your name) were professional and friendly at all times.
I was made to feel at ease and everything was great! Another great thing is the parking!
Thank you both.
— Sue M
Verified review (2238715)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Sue : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
Excellent and easy visit as always
— Len E
Verified review (2238332)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Len : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygiene appointment
I visited today for a hygiene appointment. The hygienist I saw made me feel so relaxed as she knew I was a nervous patient. The quality of her service was exceptional, thank you
— Debbie D
Verified review (2237554)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review, Debbie : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment
Rachel is always professional and friendly
As pleasant an experience as a visit to the dentist can be!
— Anonymous
Verified review (2233443)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
I was treated with respect
My appointment was on time and I was treated with respect and courtesy.
— Dennis B
Verified review (2232546)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Dennis : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very friendly staff
Made to feel at ease, very friendly staff
— Yvonne S
Verified review (2228497)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Yvonne : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly and efficient
As usual staff very friendly and efficient
— Anonymous
Verified review (2228328)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Always first class service at this dental practice. Today …as usual they have shown great kindness and superb care to my husband who has both dementia and mobility issues…. Quite simply…we wouldn’t go anywhere else !!
— Chris Leomad
T286791
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
It means a great deal that you felt your husband was well cared for. We’re committed to providing compassionate and attentive support for all our patients as their comfort and needs are paramount to our service. Your trust and loyalty mean so much to the entire team, thank you.
Review from Google
This visit was to see the hygienist who I have found to be very professional and informative.
I have been using this practice from it's commencement and always saw Neil Normington until he retired.
The dentists who followed were not on the same level but I feel current staff look to be getting the practice back to it's former glory!
Richard
— Richard Hilltout
T286792
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for sharing your thoughts and your long-term loyalty to our practice. We’re pleased to hear that your recent experience with our hygienist was positive and that you feel the team is working hard to maintain the high standards you remember. Your feedback is very much appreciated!
Review from Google
Very efficient practice, with parking! Dentist I saw for endodontic assessment was very professional and personable.
— Tim Keeley
T286197
Review left 1 year ago
This review complies with Google's policies.
Reply from Cotteswold House
It’s great to hear that your endodontic assessment went smoothly and that you felt at ease with your dentist. We’re also pleased that the practice setup (including that we're lucky enough to have parking!) made your visit more convenient.
Very good, helpful
Hygienist excellent, Jo. New dentist, Tom, I am with from today, very good, helpful re my treatment
— Valerie N
Verified review (2227441)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Valerie : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?