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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 981 reviews

5 out of 5 stars

+ 157 reviews from Google 1138 total reviews

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Latest Reviews by Working Feedback

So understanding

5 out of 5 stars
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Scarlett and Matthew were incredible with me as a really nervous patient - Scarlett held my hand through the whole procedure and Matt talked me through everything he was doing to make sure I was fully informed. They stopped when I got overwhelmed and were so understanding, and they got my tooth out relatively pain free. I feel much less fearful of the dentist now.

— Caitlin D

Verified review (2157805) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Caitlin : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service. Everyone always welcoming and cheerful.

— Glynis C

Verified review (2157251) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Glynis : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Elaine puts me completely at ease.

5 out of 5 stars
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Elaine the hygienist puts me completely at ease and I am not anxious anymore. It’s such a relief!

— Sarah C

Verified review (2156924) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Sarah : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I read reviews before taken my very nervous and terrified 15year old. Wow how right is everyone!! Greeted by very friendly receptionist and Tom the dentist really made my daughter relaxed and reassured the whole time! Can't thank them enough. Tom is definitely the dentist for you if you are very anxious! My daughter and myself are very happy we have found a great dentist!

— Lynn dorman

T255343 Review left 1 year ago
This review complies with Google's policies.

Friendly and kind

5 out of 5 stars
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Staff are really friendly and kind.

— Anonymous

Verified review (2156850) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always diligent and respectful

5 out of 5 stars
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Excellent! Matt and team are very professional, always diligent and respectful of my wishes. 120miles to get there is testimony to the service I receive.Thank you.

— John M

Verified review (2156367) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, John : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Nothing was too much trouble

5 out of 5 stars
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Excellent staff, all very friendly and helpful. Good advice and nothing was too much trouble for them

— Lynn A

Verified review (2156320) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Lynn : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Excellent service as always. Very professional yet friendly. Highly recommendable.

— Beverley D

Verified review (2155984) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Beverley : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely dentist

5 out of 5 stars
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The dentist I saw was really lovely and helpful, explaining everything to me as she went along. I am a very nervous patient and she put me at ease.

— Carol C

Verified review (2155394) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cotteswold House

Thank you, Carol : )
Overall, how was your experience of Cotteswold House? 5 out of 5 stars

Professional, friendly

5 out of 5 stars
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Very professional, friendly staff, sound advice given as necessary.

— Jennifer J

Verified review (2155287) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Jennifer : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen promptly

5 out of 5 stars
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Had a problem with slight toothache and was seen promptly. Did not require any treatment and was given advice to help with gum inflammation. Always feel confident attending dental surgery.

— Pauline R

Verified review (2154688) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Pauline : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thank you

5 out of 5 stars
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Whilst eating my evening meal my tooth cracked and was extremely painful. My regular check up and
hygienist appointment was brought forward to next day. Jessica and Kim were very nice. The problem tooth was identified and they gave me lots of helpful toothcare advice relating to my pending immunotherapy treatment. The next morning I saw Tom, he put me at ease, took x-ray, drilled my tooth to find extent of damage, and talked me through the possible options. I decided that I would probably opt for root canal treatment. He said he would discuss my situation with Matthew at lunchtime. I came back at 6:15 but after further drilling Tom discovered the tooth was too damaged to save. He cleaned the infection and applied a temporary filling. As time was of the essence to give maximum healing time before my oncology treatment he arranged for me to come back on Saturday morning to have the tooth removed. I felt I was in safe hands and think he did everything possible to make it less traumatic. It's now a few days later, the swelling and bruising are going and the wound appears to be healing well. I would like to thank Tom, and all the staff for fitting me in at short notice and their kindness.

— Anonymous

Verified review (2154542) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for you review. We were so glad to have helped you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with the result

5 out of 5 stars
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Excellent service today. Professional, helpful, thorough. Very happy with the result.

— Christopher B

Verified review (2154472) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Chris : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service. Very professional. Pleasant staff all round, importantly they listen.

— Willoughby T

Verified review (2154081) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Bill! : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent first class treatment

5 out of 5 stars
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The staff are always very welcoming and that puts you at ease as soon as walk in the door. I have always received excellent first class treatment and would always recommend Cotteswold House.

— Elizabeth M

Verified review (2153570) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Elizabeth : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars
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Helpful and caring

— Carol S

Verified review (2152840) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Carol : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and Welcoming

5 out of 5 stars
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As always, Staff friendly and welcoming

— Anonymous

Verified review (2152180) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your review : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent service

5 out of 5 stars
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I am thrilled with my treatment from Tracy and her assistant, an excellent service thank you! Thank you to Jess as well, always very professional!

— Tracy S

Verified review (2152007) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Tracy : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

4 out of 5 stars
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Chipped tooth emergency - was very happy that I was able to be seen same day as phone call even though not with my assigned dental practitioner, but the alternative was very professional and I am pleased with the result.

— Anonymous

Verified review (2151532) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Check my dentures

— Jacque C

Verified review (2151109) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

: )Thank you
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient