Verified review (2445746)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you Glenda, we’re really pleased to hear you found the team friendly and helpful. We appreciate you taking the time to share your feedback :)
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Patient
Review from Google
Always absolutely lovely!
— Jolie Gardner
T426733
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for your lovely review! It’s wonderful to hear you always have such positive experiences with us, we really appreciate your continued support. We look forward to welcoming you back again soon! 😊
Absolutely marvellous
Health wise I'm a challenging patient & my tricky tooth extraction went smoothly. I felt reassured and had every step explained to me as different equipment was used. At the end I had two x-rays to make doubly sure everything was in good order. I was given a sheet of instructions & gauze wadding for if my gum bled at home plus a phone number to message if I had any issues out of hours. Unfortunately, a few hours later, I was the one in a million patient, to have a bad reaction to the anaesthetic. My text for help was answered immediately & advice received. Plus the dentist checked that I was okay the next morning. I could not have asked for better care, it was absolutely marvellous! If I need treatment in the future I would happily entrust myself to their care.
— Patricia M
Verified review (2444622)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Patricia, thank you so much for taking the time to share such a detailed review. We’re delighted that despite the challenges involved, your treatment went smoothly and that you felt comfortable and well informed throughout.
We’re also really pleased that you felt the support didn’t stop when you left the practice. We were sorry to hear about your unexpected reaction to the anaesthetic, but glad that our quick response helped to put your mind at ease. Providing ongoing care and support for our patients is incredibly important to us, so it's reassuring to get the feedback that all went well.
Thank you again for your kind words, it means a lot to the whole team and we look forward to seeing you at your next visit.
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Patient
Friendly and helpful
Very satisfied, everyone was friendly and helpful.
— Suzanne G
Verified review (2443868)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re so pleased to hear you were happy with your visit and found the team friendly and helpful. We really appreciate you taking the time to leave a review 😊
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Patient
Cotteswold House
New dentist Jessica was very helpful taking out a piece of bone left in my left top gum when Tom removed the back tooth. More room for me to move around in my wheelchair.
— Angela P
Verified review (2443112)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for sharing your experience. We’re pleased to hear Jess was able to help and that the treatment made things more comfortable for you. It’s also great to know you found the extra space helpful when visiting the practice. We really appreciate your feedback and look forward to seeing you again.
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Patient
Appointment
Perfect
— Gloria G
Verified review (2442743)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much Gloria! We’re delighted to hear everything was just right. We really appreciate your feedback and look forward to welcoming you back soon 😊
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Patient
Excellent treatment
Infected tooth, seen promptly, had an X-ray, and given antibiotics
As always excellent treatment from Rachel
— Christine W
Verified review (2442349)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review, Christine. We’re glad we could see you quickly and help get things underway for you. Rachel will be delighted to hear your kind words, and we’re pleased you had such a positive experience with the care you received.
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Patient
All staff are pleasant
I am completely satisfied with the treatment received. All staff are pleasant and very helpful.
— Janet T
Verified review (2440130)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Janet - thank you for taking the time to leave a review. We’re so pleased you had such a positive experience with us and felt well looked after throughout your visit.
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Very relaxing visit
First consultation today. All staff I met were very friendly and helpful, and Thomas did a thorough job and explained everything in detail. Very relaxing visit.
— Linda H
Verified review (2437637)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind feedback, Linda - we’re delighted to hear your first consultation went so well! It’s lovely to know the team made you feel welcome and that Tom helped you feel informed and at ease throughout your visit. We really appreciate you taking the time to share your experience and look forward to seeing you next time :)
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Patient
They make me feel at ease
As a nervous patient, they make me feel at ease, explaining what is happening!
— Deborah B
Verified review (2436710)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your feedback Deborah. We’re so pleased to hear the team helped you feel comfortable and took the time to explain everything clearly. Helping nervous patients feel at ease is something we care deeply about, so it’s lovely to know that made a difference for you :)
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Patient
Courteous and on time
Professional, courteous and on time! What more could you ask for!
— Anonymous
Verified review (2435741)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your lovely review! We’re delighted to hear everything ran smoothly and that you had such a positive experience. We really appreciate you taking the time to share your feedback.
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Welcoming and helpful
It was my first visit at this dental practice and all the staff were super welcoming and helpful, I had a really nice experience with them!
— Naomi E
Verified review (2433903)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Naomi - thank you for your lovely feedback. We’re delighted to hear your first visit was such a positive experience and that the team made you feel so welcome. Welcome to Cotteswold House and we look forward to seeing you again soon! 😊
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Patient
Excellent service
Great team, excellent service and always happy to listen and advise.
— Anonymous
Verified review (2433740)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review. We’re so pleased to hear you’ve had such positive experiences with our team. Taking the time to listen, support and offer advice is something we really value, so it’s wonderful to know that came across. Thanks for sharing your feedback!
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Patient
Review from Google
On time and pleasant as always very informative for the procedure I had done didn't feel rushed left completely satisfied
— Jacque Cousins
T417916
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Jacque - thank you for your kind feedback. We’re really pleased to hear you felt well informed throughout your treatment and it's important to us that you never feel rushed through. It’s great that you left feeling happy with your experience, and we really appreciate you taking the time to share your review.
Review from Google
I was nervous but Chris Lam was very reassuring and put me at ease. Next appointment in June.
— Chris Baker
T416654
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Chris - we’re really pleased to hear Chris helped you feel more relaxed and comfortable during your visit. We know appointments can feel daunting when you’re nervous, so it’s lovely to hear you felt reassured. We look forward to seeing you in June!
Very friendly and helpful
Was treated very well by the dentist. Very friendly and helpful when I asked him a question.
— Shirley M
Verified review (2430190)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your lovely review, Shirley. We’re so pleased to hear you had a positive experience and felt comfortable asking questions during your appointment. It’s great to know the team helped you feel well looked after. See you next time!
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Patient
Check up
Visited today for a check up. My usual dentist is on maternity leave and saw someone who was new to me. He was polite and explained everything to me.
— Dawn J
Verified review (2428456)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Dawn - thank you for sharing your experience. We’re really pleased to hear your appointment went well and that you felt comfortable and well informed with a different dentist.
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Patient
First class treatment
I have been at the Dental Practice for over 40 years and in all that time I have received first class treatment. The staff throughout are extremely polite and attentive to my needs, whether by the hygienist or main dentist. More's the pity that costs have escalated beyond reasonable expectations.
— Philip L
Verified review (2428281)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your continued support over the past 40 years, we appreciate your comments about the team and the care you’ve received over the years. We understand your concerns regarding rising costs. Like many businesses, we’ve seen significant increases in the cost of delivering care, but we remain committed to providing the highest standard of treatment without compromising on quality, materials, technology, or the time we spend with our patients. We always aim to offer the best possible value alongside that level of care.
Our membership plans are designed to help spread the cost of routine dental care and provide ongoing support in a more manageable and competitive way for our patients.
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Patient
First rate care
First rate care from lovely, helpful receptionists, hygienist and dentist. Thank you.
— Antony W
Verified review (2427129)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Anthony - thank you for your lovely feedback. We’re so pleased to hear you felt well looked after by the whole team, and we really appreciate you taking the time to share this.
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Patient
Everyone puts me at ease
Everyone including receptionists, is very friendly and professional… l’m one that detests going to the dentist but everyone puts me at ease, so thank you
— Anonymous
Verified review (2426242)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind words. We know dental visits aren’t everyone’s favourite thing, so we’re really pleased the team helped you feel comfortable and at ease :) We’ll be sure to share your lovely feedback with everyone in the team.
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