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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 944 reviews

5 out of 5 stars

+ 146 reviews from Google 1090 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I have been attending this dental practice for longer than I care to remember! The staff here are welcoming, caring and extremely professional. Treatment processes are very up to date. No hesitation in recommending them to anyone looking for dental treatment.

— Darren Woodacre

T393207 Review left 2 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Darren, it’s lovely that you’ve been with us for so long, we really appreciate your loyalty and support. We’re also so glad you’ve consistently felt well looked after by the team and confident in the care you receive. Thanks so much for your recommendation!

Amazing

5 out of 5 stars
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Jess is amazing, could not be any happier with the result so far

— Anonymous

Verified review (2396523) Review left 2 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

That’s so great to hear, thank you! Jess will be really pleased to know you’re happy with how things are going so far.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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An excellent dental practice, friendly staff and great dental treatment. Would recommend.

— Richard Webb

T391561 Review left 2 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you for your kind feedback Richard, we really appreciate it. We’re so glad you’ve had a positive experience with the team and your treatment, and thank you for the recommendation :)

Review from Google

5 out of 5 stars
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Very Friendly Team, Great Advice and Professional Service. Can’t say I like going to the Dentist, but they make it as pleasant as they can.

— Andrew Donnelly

T391411 Review left 2 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Andrew - it’s great to hear the team’s advice and approach helped make your visit as comfortable as possible, we know it’s not everyone’s favourite place! Thank you for sharing your experience, we appreciate you taking the time.

They put you at ease

5 out of 5 stars
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These two lovely dentists are the best, they put you at ease and have done a fantastic job. Thank you so much

— Jennifer M

Verified review (2395311) Review left 2 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

That’s so lovely to hear Jennifer — thank you! We’re really glad you feel at ease for your visits and are so happy with your care. The team will really appreciate your kind words :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Both myself and my husband have been going to this practice for some time. All the staff from reception to hygienist and dentist are friendly and professional, which has the effect of reducing any anxiety which can be associated with such visits and feeling confident in their abilities.

— val white

T391412 Review left 2 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Val - it’s really lovely to hear that you and your husband have both had such positive experiences over time. We’re so glad the whole team helps make visits feel more relaxed and reassuring, it's a team effort and patient comfort is our top priority. Thank you for your continued support and for sharing your kind feedback!

Review from Google

5 out of 5 stars
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I've been with Cotteswold House Dental Care for many years now and cannot fault the care, efficiency and validation the whole team provide.
I recently had a crown fitted and the whole process was so wonderfully simple and stress free, I'm so happy with the results and the confidence it has given me.
My dentist Rachel is incredibly skilled at what she does with the ability to make you feel calm and relaxed no matter what the procedure.
My children come here too and see an equally lovely dentist, but I'll be forever grateful to Rachel for making their first experience at the dentist a happy one. I never have any trouble getting them there.
A great team and a relaxed environment, I would highly recommend.

— Sarah Williams

T389435 Review left 2 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you so much for sharing such a thoughtful review, Sarah. It’s wonderful to hear how positive your experiences have been over the years, both for you and your children. We’re delighted your crown treatment was stress free and has given you added confidence, that's fantastic news! :)

Rachel will also be really thrilled to hear your kind words, and how she helped make your children’s first visits happy and relaxed, which we know is important for lifelong dental care. We really appreciate your glowing recommendation and your continued trust in the whole team!

Review from Google

5 out of 5 stars
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Really helpful staff, lovely dentist and hygenist who explained everything. Many thanks to the receptionist who patiently sorted out the confusion I caused with my dental plan while smiling all the time. Does not feel like dental surgery, which is a positive.

— Vanessa Neal

T388987 Review left 2 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you for your kind review! We’re so pleased you felt well supported and that both the dentist and hygienist took the time to go through everything clearly with you. We’ll pass on your lovely comments to the receptionist too, we're always here to help with queries and issues but it sounds like she really helped make your visit as smooth as possible :)

The atmosphere was very calming

5 out of 5 stars
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Arrived to a friendly welcome from receptionist. The atmosphere was very calming and seen on time. Matthew put me at ease and explained procedure. Dearer than NHS but well worth it for the way I was looked after by both the reception and Matthew. Treated as a human being, not just a NHS number,

— Patrick M

Verified review (2392387) Review left 2 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s really lovely to hear how comfortable and well looked after you felt with us. We're so pleased the calm setting and Matthew’s approach helped everything feel straightforward and relaxed. Thank you for taking the time to share such thoughtful feedback and we look forward to seeing you next time.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Arrived to a friendly welcome, Atmosphere calming, Seen on time and Matthew put me at ease, Although its of course dearer than the NHS this outweighed by the excellent standards Cotteswold House have.

— Pat Mccann

T388580 Review left 2 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Pat - Thanks so much for your kind feedback. We’re really glad you felt welcome, relaxed and well looked after, and Matthew will be pleased to hear he helped put you at ease! We really appreciate your comments about the standard of care too, our amazing team always work hard to put our patients first and it's great this came across so well for you.

Excellent

5 out of 5 stars
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An excellent Dental practice.

— Richard W

Verified review (2391846) Review left 2 months ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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All of the staff are lovely. My hygienist Jo is amazing.

— Sandie Burrows

T386461 Review left 2 months ago
This review complies with Google's policies.

Reply from Cotteswold House

We're very luck to have such a fantastic team and we're so pleased to hear the difference it makes to your visit. Thank you for sharing your experience and we look forward to seeing you next time.

My visit today was outstanding

5 out of 5 stars
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I am a very nervous patient, but my visit today was outstanding. I had a deep clean with my Hygenist and she was fantastic, patient and extremely approachable.

— Elaine H

Verified review (2390402) Review left 2 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

What lovely feedback to receive! We’re so pleased your visit was such a positive one and that your hygienist helped you feel supported throughout the appointment. We know nerves affect a lot of patients so feeling comfortable with your treatment during your visit is really important, and hopefully makes returning a little less stressful each time! Thank you so much for sharing your experience :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good treatment

5 out of 5 stars
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The reception staff are friendly and helpful. The treatment I have received has been good...everything explained really clearly and put at ease by the dentist.

— Anonymous

Verified review (2389016) Review left 2 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s lovely to hear the team made you feel welcome and well looked after. We’re glad everything was clearly explained and that you felt comfortable during your visit. Thanks for taking the time to share your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They make sure that you are comfortable

5 out of 5 stars
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Friendly staff always making sure that you are comfortable with what they are doing.

— Anonymous

Verified review (2386566) Review left 2 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really glad you felt at ease during your visit. The team always aims to make sure patients feel comfortable and well looked after, so it’s lovely to hear that came across. Thanks for sharing your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent Sinaed is just so professional kind , honest and respectful. Great service and a great team

— pauline little

T383500 Review left 3 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Pauline, thank you for sharing your experience with Sinead. It's wonderful to hear about the excellent level of care and treatment you received from the whole team and how it contributed to a great visit. We look forward to seeing you again :)

Review from Google

5 out of 5 stars
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As always, very good service

— Ivan Coldrick

T381693 Review left 3 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Ivan, thank you very much for leaving us a 5-star review. It's great that you were so happy with your service and we really appreciate you sharing your experience with others. We look forward to seeing you again!

Review from Google

5 out of 5 stars
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I had to have my wisdom tooth removed, and was dreading it, as I’ve had some really horrible experiences with tooth extraction. But the dentist was very reassuring and through with explaining everything. She numbed my gum , then waited for the gum to be really numb, before extracting the tooth. It all went very smoothly, with very little bleeding. If only all of my previous experiences had been so good.

— Fern Harden

T380608 Review left 3 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Fern. We’re really glad to hear your wisdom tooth removal went so smoothly with us and was a much more positive experience than your previous extractions. It’s wonderful that the careful approach of our dentist and her clear explanations helped put you at ease. Thank you for sharing your feedback, we will pass it on!

A good job done

5 out of 5 stars
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A very pleasant experience and a good job done, thank you

— Anonymous

Verified review (2380353) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Really glad your visit went well with us and that you were pleased with the outcome. Thanks so much for sharing your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Calm attention

5 out of 5 stars
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Calm attention. Friendly and professional

— Anonymous

Verified review (2379992) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We're so pleased to hear that you found your visit calming and friendly. We have a great team and it's wonderful that their professional manner and warm approach put you at ease. Thank you for sharing.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient