T461458
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Keith - we’re delighted your experience was first class, thank you for sharing! It’s always lovely to know you have a great experience with us. Thank you for your continued support, and we look forward to seeing you next time.
Service was on time
Visitor from overseas who needed quick attention. Was able to make an appointment with 24 hrs notice. Service was on time and relaxed but professional.
— Anonymous
Verified review (2492914)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re pleased we could fit you in at short notice and help while you were visiting from overseas. It’s great to know everything ran smoothly and that you found the team professional and easy to deal with. We hope the rest of your trip went well and thank you for taking the time to leave your review.
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Patient
Welcoming and friendly
The receptionists are always very welcoming and friendly. Georgia and Matt in particular made the overall experience so much better and helped me feel comfortable in what can otherwise feel like quite a daunting environment. Their kindness and reassurance really made a difference.
— Anonymous
Verified review (2492721)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
It means a lot to hear that Georgia and Matt helped make your visits a more positive experience. They’ll be so pleased to know that their approach made such a difference. We’re very lucky to have them as part of the team, and we’ll make sure they see this.
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Patient
Review from Google
Gentle, thorough, friendly and calm. Both dentist and hygienist 10 out of 10
— Jan Barton
T460339
Review left 1 month ago
This review complies with Google's policies.
Reply from Cotteswold House
10 out of 10 — thank you! It’s great to hear that both your dentist and hygienist made you feel so comfortable. We’ll pass this on to them both; they’ll be very pleased to hear it. Thank you again for your lovely feedback.
Review from Google
My experience with cotteswold house
Was excellent. Jess did an amazing job and I could not be happier with the result
All the staff were always friendly and polite
— Pete Wilkins
T459389
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Pete - so lovely to hear you’re happy with the result! We’ll definitely pass your kind words on to Jess, and it’s great to hear you found the whole team friendly and welcoming. Thanks for taking the time to leave us a review.
Friendly, efficient
Reception staff very friendly and efficient. Hygenist was very professional and efficient.
— Anonymous
Verified review (2490688)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s great to hear you had such a positive experience with both the reception team and your hygienist. We’ll make sure their hard work gets passed on — feedback like this is always appreciated by the team.
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Patient
Review from Google
This person left a star rating but no comment.
— Pamela Wicks
T459202
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Pamela, thanks so much for the 4 stars — we really appreciate you taking the time to leave a review.
Review from Google
Staff are always polite and efficient.
Dental plan is always changing.
— Adrian Sharp
T458986
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Adrian - we really appreciate the 4 stars and your kind words about the team. It’s great to hear you find everyone polite and efficient! We’re always reviewing our membership plans to make sure they provide excellent value make ongoing dental care more straightforward for our patients.
Seen at short notice
I was seen at short notice and had my broken tooth sorted out very professionally.
— Ian W
Verified review (2490124)
Review left 2 months ago
This review was collected via email feedback service.
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Patient
Cotteswold House
No further problems reported. The recent tooth extraction has healed well,
— Anonymous
Verified review (2488471)
Review left 2 months ago
This review was collected via email feedback service.
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Patient
Very good
Jo and Jen are very good at making me feel relaxed
— Samantha M
Verified review (2487946)
Review left 2 months ago
This review was collected via email feedback service.
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Patient
Check up
For my check up today I met my new hygienist Ellie who was lovely and very thorough and also my new dentist Chris who really impressed me with his understanding of my issues and I feel very confident with the way forward!
— Karen E
Verified review (2486446)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review Karen, it’s lovely to hear that both Ellie and Chris made such a positive impression. It sounds like you’re in very good hands, and we’re pleased you came away feeling happy and confident about your next steps. We look forward to seeing you next time.
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Patient
Friendly, welcoming
All staff are friendly, welcoming and put me at ease throughout. Appointment times are always adhered to and I never feel rushed.
— Anonymous
Verified review (2485979)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s great to know you feel comfortable and well looked after when you visit us, and that you never feel rushed :) We really appreciate you taking the time to share your experience with us, thank you!
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
My recent appointment
Excellent care as usual.
— Jennifer J
Verified review (2484990)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Jennifer - thanks so much for your comments. We really appreciate you taking the time to share it, and it’s always nice to know you’re happy with the care you receive.
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Patient
Review from Google
Lovely experience at Cotteswold House. The reception ladies are brilliant, kind, and make a trip to the dentist enjoyable - everyone makes myself and children feel so welcome and it honestly shapes my childrens experience of the dentist.
I have been very happy with all the treatment I have received over the years and have recommended friends and family, who have also taken up treatment with Cotteswold House.
Thank you!
— Samantha Phelps
T455428
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Samantha - thank you so much for such a lovely review! It’s great to hear that you and the children always feel so welcome when you come in. It's brilliant to hear that their visits are helping to give them a positive attitude towards the dentist.
And thank you for recommending us to your friends and family too :) It really does mean a lot to know they’ve chosen to come to us as well. We’ll make sure the reception team see your lovely comments, and we look forward to seeing you next time!
Brilliant
Brilliant Dental Surgery, five stars
— Susan M
Verified review (2484293)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks so much for the five stars! ⭐️ We really appreciate you taking the time to leave us a review and are so pleased you’ve had such a positive experience with us.
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Patient
They show compassion and care
I have been a patient for many years and have always been pleased with the care and service received. The staff are really very good, they show compassion and care in all aspects of the treatment given.
— Anonymous
Verified review (2483586)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your loyalty over the years and for taking the time to leave such a lovely review. It means a lot to know that you’ve consistently felt well cared for and supported by the team. We really appreciate you sharing your experience, thank you.
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Patient
Such a lovely atmosphere
My teenage daughter and I are both having Invisalign and have coordinated appointments, although I started 6 months before her. I’ve been so impressed with my results and my daughter is very excited to get started; both appointments and treatment have gone smoothly. Kate is excellent and explains each step so we know what to expect. All staff are really friendly and nothing is too much trouble, there’s such a lovely atmosphere at this practice compared to others I’ve been to previously.
— Anonymous
Verified review (2480708)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for such a lovely review. It’s great to hear that you and your daughter are both enjoying your Invisalign journeys and that everything has gone so smoothly so far. We’ll make sure Kate and the team see your kind words, it’s especially lovely to hear that you’ve noticed such a difference in the atmosphere compared with practices you’ve visited before.
We’re looking forward to seeing your daughter get started and, of course, seeing your final results too! 😊
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Patient
Review from Google
Chris has been really professional thus far, I'm not good with dentists and my teeth show this but Chris has been very kind and helpful removing some of trepidation related to going to the dentist.
— richard clark
T453246
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Richard - thanks so much for sharing this. It’s lovely to hear that Chris has helped make things feel a bit easier for you. It can take a lot to overcome those nerves, so it’s lovely to know his calm and understanding approach has helped you feel more comfortable. We look forward to seeing you next time :)
Review from Google
Superb treatment by Guy
— Kate Rowe
T452514
Review left 2 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thanks so much for the lovely feedback, Kate! We’re really glad you were happy with your treatment with Guy, thank you for sharing your experience and we'll pass on your kind words :)
