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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 981 reviews

5 out of 5 stars

+ 157 reviews from Google 1138 total reviews

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Latest Reviews by Working Feedback

Cotteswold House

5 out of 5 stars
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This visit to the dentist has restored my faith in the practice. The dentist I had (Dr Grako) was very efficient, funny and friendly. The cost for the visit seems lower than 2 years ago. It was also easier to get a hygienist appointment. All in all: good progress. Thank you.

— Anonymous

Verified review (2128934) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Everyone lovely as always.

— Nicola B

Verified review (2128815) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Nicola : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough, caring

5 out of 5 stars
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As always, the staff were friendly and welcoming and both appointments ran on time. I didn’t feel rushed and both the hygienist and dentist were thorough, caring and answered any questions I had.

— Anonymous

Verified review (2128750) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calming

5 out of 5 stars
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Very professional and calming.

— Anonymous

Verified review (2127870) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely kind and caring

5 out of 5 stars
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Fantastic treatment!
Rachel the dentist was brilliant! I had composite fillings and the results were great.
I get very nervous, but Rachel explains everything thoroughly and is extremely kind and caring. Jen, her dental nurse is just lovely and so welcoming.
Scarlet and Claire on reception are wonderful! Always so cheerful and smiley. Just a great team.

— Julie P

Verified review (2127349) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your lovely words, Julie : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent dentist

5 out of 5 stars
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Jessica is very professional, gives all the information needed and is an excellent dentist.

— Sandra M

Verified review (2127232) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Sandra : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent communication

5 out of 5 stars
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This was my first appointment and was a pleasant experience considering I was having a dental examination! Excellent communication and explanation of potential dental work required. Thank you.

— Colin H

Verified review (2127111) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Colin : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and fast

5 out of 5 stars
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Friendly and fast service as usual, thanks.

— Anonymous

Verified review (2126926) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased with the result

5 out of 5 stars
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I had broken tooth and appreciated being seen on the same day and very pleased with the result. I am fairly new to the practice and have been impressed on each visit. I would certainly recommend them. Thanks and Happy New Year to the team.

— Marilla M

Verified review (2125870) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Marilla. Happy New Year to you, too! : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Repair to one of my front teeth

5 out of 5 stars
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I’m very pleased with the repair to one of my front teeth, it was completed in a few minutes and looks great.

— Christopher B

Verified review (2125626) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Chris : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Lovely visit to the hygienist this morning!

— Anonymous

Verified review (2125336) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class treatment

5 out of 5 stars
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Thank you very much for my urgent appointment with Matthew on Monday 30th Dec.2024 excellent service and empathy with my problem tooth.
Thank you also for arranging a quick tooth extraction appointment with Jake on Thursday 2nd Jan 2025. His care and removal of the offending tooth was amazing. I didn’t feel a thing.
Many thanks to the Reception staff who showed concern and empathy as a result accommodated me with 2 urgent appointments.
First class treatment in all departments. Well done, 5+stars in my view.

— Glynis C

Verified review (2125216) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Glynis : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Exceptional

5 out of 5 stars
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Matt was exceptional with his expertise and kindness throughout the whole procedure. He explained every step and checked I was okay frequently.

— Lucy J

Verified review (2124720) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Lucy : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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When I broke a tooth in the week before Christmas, the surgery were able to provide me with an emergency appointment with one of their dentists, who dealt with it quickly, efficiently and painlessly, so that I was able to go away and have no worries about it over Christmas! Excellent service!

— Anonymous

Verified review (2124416) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you! We're so glad you could have a nice Christmas : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I'm confident I'm in good hands

5 out of 5 stars
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This was my first visit to Cotteswold House Dental and I was a little nervous as I was overdue a checkup and was worried about one of my teeth. The lady on reception was warm and welcoming, and then when I went through to see Matthew he was friendly, polite, professional and kind. I have to return for treatment, but I'm confident I'm in good hands. Many thanks.

— Catherine M

Verified review (2124410) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Catherine : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always kind, caring and respectful

5 out of 5 stars
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Had an appointment this morning and the dentist and staff were brilliant. Always kind, caring and respectful.

— Anonymous

Verified review (2124113) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased

5 out of 5 stars
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Very good and friendly, sorted me out, very pleased.

— Paul M

Verified review (2123588) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cotteswold House

Thank you, Paul : )
Overall, how was your experience of Cotteswold House? 5 out of 5 stars

Speedy appointment

5 out of 5 stars
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Good experience. Speedy appointment. Problem solved with Smiles.

— Valerie W

Verified review (2123580) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Valerie : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Requested an emergency appointment from last week. Was given Tues initially, but was then fitted in on Mon. Thank you

— Derek M

Verified review (2123367) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Derek : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The staff are lovely

5 out of 5 stars
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My recent visit was a pleasure, as always. The staff are lovely and make you feel at ease.

— Mary H

Verified review (2122924) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Mary : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient