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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 944 reviews

5 out of 5 stars

+ 146 reviews from Google 1090 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Wonderful dental practice, was warmly welcomed by the reception staff, my dentist and dental nurses were amazing on checking my teeth and giving advice on to how to properly maintain my oral hygiene couldn’t recommend more

— Max Hamblin

T255345 Review left 1 year ago
This review complies with Google's policies.

A complex extraction

5 out of 5 stars
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This review relates to a "complex extraction" carried out by my new dentist Dragi Todorovic on 22nd Nov 2024. It was indeed a difficult extraction but I was very pleased with the way the procedure was carried out - although it is always somewhat disconcerting when the gum bleeds afterwards and you don't know when it will stop. I was given good guidance about follow up medication (Ibroprufen) and was given antibiotics to ward off infection. After 2 days or so everything felt healed, I was pain free anyway and so I did not take as much medication as was suggested. So a very good outcome I think. The dentist also explained what he was doing during the procedure which reassures the patient.

— Andrew M

Verified review (2111242) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Andrew : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

4 out of 5 stars
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A full explanation was given by the new hygienist from start to finish, a much better clean than I have had before. Dental appointment was good as always from Matthew.

— Susan L

Verified review (2111046) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Susan : )
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
Overall, how was your experience of Cotteswold House? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

The staff are really kind

5 out of 5 stars
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Excellent customer service. The staff are really kind, welcoming and professional. I am very happy that I chose them as my dentists.

— Joy W

Verified review (2110595) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Joy : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing staff

5 out of 5 stars
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Amazing and friendly staff, thank you!

— Amy C

Verified review (2110356) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cotteswold House

Thank you, Amy : )
Overall, how was your experience of Cotteswold House? 5 out of 5 stars

The dentist is at the top of his profession

5 out of 5 stars
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Lovely welcome by the receptionist. The dentist is at the top of his profession. A lot of other dentists could learn a lot from this organisation.

— Anonymous

Verified review (2110331) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Outstanding service

5 out of 5 stars
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Outstanding service. I saw Mathew who was very gentle which made me feel very relaxed.

— Elaine H

Verified review (2110154) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Elaine : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

3 fillings

5 out of 5 stars
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Had excellent service from Jake. Had 3 fillings and he was so kind and gentle.

— Alison G

Verified review (2109779) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cotteswold House

Thank you, Jake : )
Overall, how was your experience of Cotteswold House? 5 out of 5 stars

Lovely Dental practice

5 out of 5 stars
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I have been a patient for many years, and have always been pleased with service and care received. The staff are very friendly and helpful. Lovely Dental practice.

— Heather B

Verified review (2108602) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cotteswold House

Thank you, Heather : )
Overall, how was your experience of Cotteswold House? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent as always.

— Peter M

Verified review (2108348) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Cotteswold House

Thank you, Peter : )
Overall, how was your experience of Cotteswold House? 5 out of 5 stars

Friendly, thorough

5 out of 5 stars
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All the staff were friendly. I found the advice helpful from the hygienist and both she and the dentist were thorough during my treatments.

— Angela B

Verified review (2108191) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Angela : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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As always staff was friendly and the procedures recommended were appropriate.

— John M

Verified review (2107377) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, John.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
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Friendly staff, put you at ease as a nervous patient.

— Jamie P

Verified review (2107067) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Jamie : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Definitely ten out of ten

5 out of 5 stars
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Tooth extraction today by Matthew with Jess, absolute saints, really calmed me down and I didn’t even feel the tooth come out. I’m elderly and I’ve never come across any dentist as kind and caring as Matthew. Definitely ten out of ten.

— Anonymous

Verified review (2106700) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Very professional and friendly.

— Anonymous

Verified review (2104234) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Fearless check up.

— Gilbert L

Verified review (2104232) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Gilbert : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Professional

Sympathetic to my sensitivity

5 out of 5 stars
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Cotteswold House dentists are excellent. The staff are all friendly, Matthew my dentist is very sympathetic to my sensitivity and extremely professional. I left an NHS dentist to go back to a private demand there is no comparison in the level of care. I highly recommend.

— Sheila W

Verified review (2104125) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Sheila : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful, kind and conscientious

5 out of 5 stars
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All of the staff I have had contact with have been helpful, kind and conscientious. They also all share a smile, which is important when undergoing treatment. The treatment I have undergone has been delivered with care and has been thorough. I cannot speak highly enough of this practice.

— Carl B

Verified review (2103894) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Carl : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The highest levels of professionalism

5 out of 5 stars
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Matthew Wright is quite delightful and bubbling with enthusiasm. I think he is possibly the best dentist I have ever had. His nurse, Georgia Ellis, is absolutely charming and she and Matthew form a friendly working partnership whilst maintaining the highest levels of professionalism. I found the practice online and consider myself extremely fortunate to have done so.

— Anonymous

Verified review (2103853) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for this wonderful review : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Such pleasant professionals

5 out of 5 stars
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As a new patient recently moved to the area, I was happy to meet such pleasant professionals.

— Peter M

Verified review (2103522) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Peter : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient