This visit to the dentist has restored my faith in the practice. The dentist I had (Dr Grako) was very efficient, funny and friendly. The cost for the visit seems lower than 2 years ago. It was also easier to get a hygienist appointment. All in all: good progress. Thank you.
— Anonymous
Verified review (2128934)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Cotteswold House
Everyone lovely as always.
— Nicola B
Verified review (2128815)
Review left 1 year ago
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Thank you, Nicola : )
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Thorough, caring
As always, the staff were friendly and welcoming and both appointments ran on time. I didn’t feel rushed and both the hygienist and dentist were thorough, caring and answered any questions I had.
— Anonymous
Verified review (2128750)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Calming
Very professional and calming.
— Anonymous
Verified review (2127870)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Extremely kind and caring
Fantastic treatment!
Rachel the dentist was brilliant! I had composite fillings and the results were great.
I get very nervous, but Rachel explains everything thoroughly and is extremely kind and caring. Jen, her dental nurse is just lovely and so welcoming.
Scarlet and Claire on reception are wonderful! Always so cheerful and smiley. Just a great team.
— Julie P
Verified review (2127349)
Review left 1 year ago
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Reply from Cotteswold House
Thank you for your lovely words, Julie : )
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Patient
Excellent dentist
Jessica is very professional, gives all the information needed and is an excellent dentist.
— Sandra M
Verified review (2127232)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Sandra : )
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Excellent communication
This was my first appointment and was a pleasant experience considering I was having a dental examination! Excellent communication and explanation of potential dental work required. Thank you.
— Colin H
Verified review (2127111)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Colin : )
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Friendly and fast
Friendly and fast service as usual, thanks.
— Anonymous
Verified review (2126926)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Patient
Very pleased with the result
I had broken tooth and appreciated being seen on the same day and very pleased with the result. I am fairly new to the practice and have been impressed on each visit. I would certainly recommend them. Thanks and Happy New Year to the team.
— Marilla M
Verified review (2125870)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Marilla. Happy New Year to you, too! : )
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Repair to one of my front teeth
I’m very pleased with the repair to one of my front teeth, it was completed in a few minutes and looks great.
— Christopher B
Verified review (2125626)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Chris : )
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Patient
Hygienist
Lovely visit to the hygienist this morning!
— Anonymous
Verified review (2125336)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Patient
First class treatment
Thank you very much for my urgent appointment with Matthew on Monday 30th Dec.2024 excellent service and empathy with my problem tooth.
Thank you also for arranging a quick tooth extraction appointment with Jake on Thursday 2nd Jan 2025. His care and removal of the offending tooth was amazing. I didn’t feel a thing.
Many thanks to the Reception staff who showed concern and empathy as a result accommodated me with 2 urgent appointments.
First class treatment in all departments. Well done, 5+stars in my view.
— Glynis C
Verified review (2125216)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Glynis : )
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Patient
Exceptional
Matt was exceptional with his expertise and kindness throughout the whole procedure. He explained every step and checked I was okay frequently.
— Lucy J
Verified review (2124720)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Lucy : )
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Patient
Excellent service
When I broke a tooth in the week before Christmas, the surgery were able to provide me with an emergency appointment with one of their dentists, who dealt with it quickly, efficiently and painlessly, so that I was able to go away and have no worries about it over Christmas! Excellent service!
— Anonymous
Verified review (2124416)
Review left 1 year ago
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Reply from Cotteswold House
Thank you! We're so glad you could have a nice Christmas : )
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I'm confident I'm in good hands
This was my first visit to Cotteswold House Dental and I was a little nervous as I was overdue a checkup and was worried about one of my teeth. The lady on reception was warm and welcoming, and then when I went through to see Matthew he was friendly, polite, professional and kind. I have to return for treatment, but I'm confident I'm in good hands. Many thanks.
— Catherine M
Verified review (2124410)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Catherine : )
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Always kind, caring and respectful
Had an appointment this morning and the dentist and staff were brilliant. Always kind, caring and respectful.
— Anonymous
Verified review (2124113)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Very pleased
Very good and friendly, sorted me out, very pleased.
— Paul M
Verified review (2123588)
Review left 1 year ago
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Thank you, Paul : )
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Speedy appointment
Good experience. Speedy appointment. Problem solved with Smiles.
— Valerie W
Verified review (2123580)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Valerie : )
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Emergency appointment
Requested an emergency appointment from last week. Was given Tues initially, but was then fitted in on Mon. Thank you
— Derek M
Verified review (2123367)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Derek : )
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Patient
The staff are lovely
My recent visit was a pleasure, as always. The staff are lovely and make you feel at ease.
— Mary H
Verified review (2122924)
Review left 1 year ago
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Thank you, Mary : )
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