I have severe anxiety regarding the dentist and it took me months to pluck up courage to make an appointment. Dragi and hygienist, Elaine have been so kind, sympathetic and non-judgmental that I am no longer afraid - it’s such a relief!
— Sarah C
Verified review (2067763)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Sarah : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Made to feel welcome
First visit, made to feel welcome. Dentist very courteous and explained everything he was doing.
— Michelle B
Verified review (2067654)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks Michelle : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
They are always helpful and cheerful
I have never had a bad experience at Cotteswold House. The reception staff, in particular, are a credit to the Surgery. They are always helpful and cheerful and do their best to accommodate individual requirements. The clinicians, hygienists and nurses are similarly cheerful and have always provided me with a high standard of service.
— Anonymous
Verified review (2067560)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your lovely words : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Cotteswold House
I'm a very anxious person and Elaine the hygienist is absolutely amazing. She's so lovely and kind, puts me at ease! Thank you!
— Claire S
Verified review (2066337)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Claire : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Such a fantastic dental surgery! The team on reception are all so lovely, and the building itself is very clean and modern inside. I saw Dr Jake McDonnell for a routine appointment and he was very professional and friendly, I will definitely be returning very soon for further appointments! Thanks so much.
— Hannah mortley
T255354
Review left 1 year ago
This review complies with Google's policies.
Pleasant and professional
Very pleasant thorough and professional
— Carole B
Verified review (2065994)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you :)
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kind and considerate
Thank you for the kind and considerate way you treated me today. I was both anxious and embarrassed. I felt a growing sense of confidence and trust as the appointment proceeded.
— Anonymous
Verified review (2065778)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your lovely words : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Pleasant
Once again a very pleasant experience well done
— John B
Verified review (2065682)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, John : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kind and caring.
All staff were caring and kind on my latest visit and have always been. Thank you for the additional support & time given to me on my latest visit when my overall health during cancer treatment was visibly impacting me
— Karen O
Verified review (2065555)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much, Karen : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kind and helpful
I was very happy with my treatment from the staff , they were all kind and helpful .
— Anonymous
Verified review (2065060)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Cotteswold House
Receptionist was extremely kind and helpful. Dentist Dragi was very patient and knowledgeable. I am a very nervous patient and appreciated Dragi’s understanding.
— Natalie Y
Verified review (2065006)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Natalie : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Cotteswold House
I would like to thank the lovely receptionist for letting me have an appointment for a filling that had come out . Within half an hour of waiting, I had been taken care of and my smile sorted by Matthew . Wedding ready tomorrow for the photos which I can feel happy to smile again with confidence. Thank you to the Super team at Cotswold from a happy grateful client.
— Sarah P
Verified review (2064967)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
No problem, Sarah. Thank you for taking the time to leave us a review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Everyone put me at ease and Jake was great
First visit to a dentist since before covid and my teeth were terrible
Everyone put me at ease and Jake was great with all the information on the course of treatment
Highly recommend
— Alice R
Verified review (2064662)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks, Alice : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Jake listened and was understanding
It was great to meet with Jake this morning, he really listened and was understanding. He also explained everything thoroughly and put my mind at ease.
— Leoni J
Verified review (2064601)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Leoni : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Really positive experience
Really positive experience. Everyone is friendly and chatty.
— Lauren G
Verified review (2064573)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks, Lauren : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My treatment is second to none
Tom has been so helpful my fear was soon diminished when talking and he was aware of my anxiety, now the fear has gone, look forward to going, my treatment is second to none.
— Jacque C
Verified review (2064459)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you Jacque : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Lovely
Lovely dental practice.
— Anonymous
Verified review (2064456)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great customer service
Great customer service, kept informed when all of the treatment plan offered and staff very friendly, great place, 5 star service.
.
— David L
Verified review (2064255)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, David : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Lovely staff
Lovely staff, very professional, they have taken care of me for many years and hopefully many years to come.
— Graham R
Verified review (2063515)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Graham : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Highly recommend
You always get such a warm, frirndly welcome from the ladies on reception. They are so helpful. My dentist knows that I'm a nervous patient and always takes the time to check that I'm ok. Highly recommended.
— Anonymous
Verified review (2063060)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
