An amazing visit!
First time with a new hygienist, Tracey was very attentive and conscious of my nervous nature. Very
caring of my needs. Amazing, thank you all so much for your understanding and care.
— Deborah B
Verified review (2425675)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for your lovely feedback Deborah. We’re really pleased to hear Tracey helped you feel comfortable and well cared for during your visit. Supporting nervous patients is really important to us, so it’s wonderful to know you had such a positive experience :)
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Patient
Cotteswold House
Today appointment
— Jesus L
Verified review (2423990)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for giving us five stars - we're glad you had such a positive experience and we look forward to seeing you at your next visit.
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Friendly and helpful
Pleasant experience with hygienist and dentist- appointment to time, friendly and helpful staff.
— Ann J
Verified review (2423560)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Ann, thank you for your kind review. We’re pleased to hear you had a positive experience with both the hygienist and dentist, and that everything ran smoothly and on time. We really appreciate your feedback and are glad the team helped make your visit a pleasant one.
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Absolutely thrilled with the results
Rachel is exceptional…she rebuilt my crumbling front tooth with such skills that would make Michelangelo blush. Absolutely thrilled with the results and I have my confidence back! Thank you!
— Emma K
Verified review (2423557)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Emma, what a fantastic review — thank you so much! Rachel will be absolutely delighted by your kind words :) We’re so pleased to hear how happy you are with the results and that we've helped you regain your confidence. Thank you again for sharing this with us.
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Patient
Excellent
Excellent staff, excellent Dentists
— Chris D
Verified review (2422674)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Chris, thank you very much for your kind words, the whole team really appreciates it!
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Cotteswold House
Very good
— Anonymous
Verified review (2422299)
Review left 2 months ago
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Reply from Cotteswold House
Really glad to hear that — thank you for your feedback!
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Great service as usual
Great service as usual from Jo and Rachel! Been going for a few years now and they really get to you know and your teeth- gives me confidence to go back - always happy and smiley and they clearly invest in the business with AI tools etc- top notch advice too, keep it up!
— Anonymous
Verified review (2419354)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for your review. It’s great to hear how comfortable and confident you feel coming back, and that the care from Jo and Rachel has made such a positive impression over the years. We’re also really pleased you’ve noticed the investment we’re making in new technology and patient care! Your support and encouragement mean a lot to the whole team, thank you :)
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Great experience
Overall great experience, the hygienist, Isha was really helpful and so gentle!
Sinead, my dentist, was again very helpful and explained everything in an easy, professional way. I felt relaxed in a friendly atmosphere
— Jacqueline B
Verified review (2418386)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Jacqueline, Thank you for your lovely feedback. We’re so pleased to hear you felt relaxed and well looked after throughout your visit. Isha and Sinead will be delighted to know their approach made such a positive difference :) We really appreciate you taking the time to share your experience.
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Patient
My recent appointment
Fantastic as usual.
— Jennifer M
Verified review (2416166)
Review left 2 months ago
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Reply from Cotteswold House
Hi Jennifer, this is lovely to hear — thank you so much for your continued support!
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Review from Google
I am very scared of the Dentist but brilliant Dentist and treatment was painless, very happy. I would say best Dentist I have ever been too 😊
— sue moggie
T402358
Review left 3 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Sue - Thank you very much for sharing your review. We know how hard it can be to come to the dentists sometimes, especially when you’re nervous, so we’re really glad you had such a positive experience and that everything went smoothly for you. Your kind words mean so much to the team :)
Understanding of a nervous person
Lovely, patient staff, understanding of a nervous person
— Anonymous
Verified review (2411604)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s really nice to hear the team helped you feel comfortable and you had a pleasant experience. Supporting nervous patients is so important to us (and it's more common than you think!), so thank you for sharing.
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Patient
The extraction was fine
Mathew Wright extracted the damaged tooth as previously explained. The extraction was fine. But now that the anaesthetic is wearing off, there is some residual pain but is bearable, just as he explained to me.
— Colin B
Verified review (2411489)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Colin, thank you for sharing your experience. We’re glad everything went as expected and that Matthew’s explanations helped you feel prepared for what to expect afterwards. If you do have any concerns as things settle, please don’t hesitate to get in touch, we’re always happy to help :)
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Patient
Review from Google
This person left a star rating but no comment.
— Mike Hobden
T401584
Review left 3 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for the 5-star rating Mike — we really appreciate it!
Review from Google
Having an irrational fear of dentist visits , my 1st visit was one of anxiety and tears.
I have never felt so cared for, my Dentist is Dr Jessica Pascoe.
The care and understanding Jessica and her wonderful Dental Nurse showed me is priceless. My fourth visit I walked in smiling. I would not emotionally be where am I without Jessica and Adele, Im so very grateful to them both.
From the receptionist that calmly told me things will be ok Scarlet Clapton and Claire Jordan I thank you.
There is a way through and this team literally take every step with you 💜
— Z Coe
T401128
Review left 3 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for sharing something so personal, it really means a lot to everyone here.
We’re so glad you felt supported from that very first visit, and it’s wonderful to hear how far you’ve come since then. Jessica and Adele will be incredibly touched by your kind words, as will Scarlet and Claire. Knowing you now feel able to walk in smiling is just fantastic!
Thank you for trusting us, it genuinely means a great deal to the whole team and we look forward to seeing you come in smiling next time :)
Well looked after
The premises are always impeccably clean and the welcome warm. The dental staff are thoroughly professional and highly skilled. Procedures are carried out with care and a full explanation of what I’d bring done and why. Advice is given on good practice at home and the patient invited to ask any questions. You leave feeling well looked after and valued.
— Lesley P
Verified review (2406176)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for such thoughtful feedback, Lesley. We’re really pleased to hear you feel well looked after from the moment you arrive, and that the team’s care and explanations help you feel comfortable and informed throughout your visits. It’s also great to know the advice and time taken to answer questions makes a difference for you. We really appreciate you taking the time to share this.
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Patient
Review from Google
Brilliant service as always with Joanne and a first check up appointment with Chris Lam who was extremely helpful.
— Mike barton
T398177
Review left 3 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for your lovely review. It’s great to hear everything went well with Joanne, and that Chris made a good impression at your first check-up! We really appreciate you sharing your experience.
Courteous, efficient
From the original booking to completion every step of my appointment has been smoothly handled. All the staff have been courteous, efficient and skilled.
— Anonymous
Verified review (2404583)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind feedback. We’re really pleased to hear everything went smoothly from start to finish and that the team made you feel well looked after throughout. Thank you for taking the time to share this.
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Great, helpful staff
My time at the dentist was fine and went without a hitch. Great, helpful staff.
— Brian J
Verified review (2404579)
Review left 3 months ago
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Reply from Cotteswold House
Glad to hear your visit went well and that the team looked after you. Thanks for taking the time to leave a review, we really appreciate it.
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Patient
Review from Google
I’ve always been praised for being the “model patient”… calm, composed, barely a flinch 😇
But underneath? Absolute chaos. Internal screaming. Mentally drafting my will over a routine appointment.
Which is why a huge thank you to Tom at Cotteswold Dental Care who somehow saw past the brave face and made the whole experience feel easy (and dare I say it… almost pleasant?!).
The tooth extraction was so quick and painless I didn’t even have time for my usual dramatic inner monologue. One minute I’m bracing for impact, the next it’s “all done” and I’m wondering what all the fuss (in my head) was about.
Professional, reassuring, and clearly gifted at keeping both teeth and nerves in check.
Highly recommend… even for those of us who deserve an Oscar for Best Performance in a Dental Chair 🎭🦷
— Lorraine Watson
T397699
Review left 3 months ago
This review complies with Google's policies.
Reply from Cotteswold House
This is brilliant Lorraine, thank you for such a fun and thoughtful review!
We’re so glad Tom was able to see past your 'model patient' performance and help you feel genuinely at ease. It’s great to hear the whole experience was quicker and easier than expected, and that your inner monologue didn’t get a chance to take over this time!
Tom will really appreciate your kind words, and we’re very impressed with the Oscar-worthy composure too. Thanks again for the recommendation — it means a lot to the whole team :)
Friendly, cheerful and very professional
I have always found the staff in this Practice, irrespective of their individual responsibilities, to be friendly, cheerful and very professional. They are undoubtedly mindful of the fact that few, if any, of their patients enjoy a trip to the dentist and they do their level best to make it as stress free as possible.
— Anonymous
Verified review (2402234)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your thoughtful feedback. We’re really glad the team’s approach helps make visits feel a bit easier and more relaxed (we know it’s not everyone’s favourite place to be!). It's great to hear that this comes across, and we really appreciate you taking the time to share it.
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