Working Feedback

Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 944 reviews

5 out of 5 stars

+ 146 reviews from Google 1090 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Excellent experience

5 out of 5 stars
workingfeedback logo
Excellent experience as usual (as excellent as a dentist can be).

— Anonymous

Verified review (2379218) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for sharing your review, it's great to hear that it was a positive experience for you and that you were very happy with your dental visit. We look forward to seeing you again.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
workingfeedback logo
A check up with dentist and the hygienist

— Nicola B

Verified review (2375431) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for giving us 5 stars Nicola! We're really pleased your dental and hygiene appointments were smooth and positive experiences for you, and we look forward to seeing you again.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Informative and skilled dental work

5 out of 5 stars
workingfeedback logo
A friendly, efficient welcome on arrival and informative and skilled dental work along with an empathetic manner

— Jacqueline B

Verified review (2374665) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Jacqueline, thank you for your lovely review, it's so nice to hear that our team welcomed and reassured you at every step of your visit and that you were happy with your treatment. We really appreciate you taking the time to share your thoughts.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
workingfeedback logo
Denture adjustments

— Dennis B

Verified review (2374621) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for giving us a 5-star review Dennis, we really appreciate that you've shared your experience for others.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I won’t lie, I was dreading going back to the dentist after 7 years hiatus following some really shoddy treatment at my old practice.

Matthew and the Dental Nurse working with him were a delight and put me right at ease from the start right through the appointment. I had ample opportunity to discuss concerns about my teeth and got answers to all of my questions.

I cannot fault the team at all.

— Ella-Joy Hunton

T375343 Review left 3 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Ella-Joy, we're so pleased to hear you had such a positive experience with us after your previous treatment elsewhere. It's great you now felt able to revisit the dentist and thank you for trusting us with your care. Matthew and team are brilliant and you're definitely in safe hands! Thank you for taking the time to share your feedback, we really appreciate it.

Review from Google

5 out of 5 stars
google logo
Saw Matthew and Tracey. The whole experience was great. Made me feel at ease, very friendly, very thorough and very professional. Would highly recommend

— Maxine Dodd

T374983 Review left 3 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you for your review Maxine, it's great to hear how positive you found your visit to the dentist and hygienist. We're lucky to have such a good team here to provide our patients with the best treatment and experience. Thanks for sharing!

Review from Google

5 out of 5 stars
google logo
Very friendly staff, always very conscientious and supportive.

— Ian Fendt

T374484 Review left 3 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Ian, this is so nice to read, thank you! We love our patients and what we do, and we're really happy this helps to create a positive experience for your visits. Thank you very much for taking the time to share your feedback.

Review from Google

5 out of 5 stars
google logo
Hygienist was absolutely professional, very pleasant and beautiful smile.
Reception was very welcoming and accommodating.

— Allan Bennett

T374042 Review left 3 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you so much for your feedback Allan, we’re delighted to hear you had such a positive experience with our hygienist and reception team. We really appreciate you taking the time to share your experience and look forward to seeing you again at your next visit!

My hygienist appointment

5 out of 5 stars
workingfeedback logo
My hygienist, Tracey, was very kind, thorough and considerate.

— Karen E

Verified review (2368929) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s lovely to hear Tracey made your visit so positive. She’ll be very happy to know her care and attention made a difference, thank you for sharing.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
workingfeedback logo
Staff were courteous and willing to accomodate my hearing problem.

— Anonymous

Verified review (2368889) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really pleased to hear the team were able to support you and make the adjustments you needed. Thank you very much for sharing your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Excellent as ever
Kind respectful and efficient
Lovely experience with the hygienist team
Thank you

— anne blake

T372835 Review left 3 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you Anne. We’re really pleased to hear your visit was such a positive one again. It’s great to know the hygienist team helped make your appointment comfortable and enjoyable. Thank you very much for taking the time to share your kind feedback, we really appreciate it.

Quick filling

5 out of 5 stars
workingfeedback logo
Quick filling. No issues. Very pleased.

— Paul B

Verified review (2367728) Review left 3 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Really pleased to hear your appointment went well Paul and that everything was nice and straightforward. Thanks for letting us know!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and professional

5 out of 5 stars
workingfeedback logo
A caring and professional experience for the treatment I received.

— Anonymous

Verified review (2366981) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really pleased to hear you felt well cared for and supported during your treatment, thank you for leaving your feedback.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied

5 out of 5 stars
workingfeedback logo
Very satisfied with examination and explanation of treatment options

— Anonymous

Verified review (2366465) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really glad to hear you were happy with your visit and that the explanations helped you feel clear about your options. Thank you for sharing your feedback!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
workingfeedback logo
Excellent service

— Andrew H

Verified review (2365375) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really pleased to hear you had a great experience Andrew, thank you for taking the time to let us know!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
workingfeedback logo
Helpful and friendly staff.

— Anonymous

Verified review (2363343) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear the team made your visit a positive one. Thanks for sharing your feedback!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very nice and helpful

5 out of 5 stars
workingfeedback logo
Very nice and helpful, let you decide what sort of treatment you need and never try and force a more expensive alternative

— Anonymous

Verified review (2360858) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear you felt supported and never under any pressure. We’re really glad you appreciated that the team took the time to talk through your options appropriately and let you choose what felt right for you. Thank so much for sharing your experience, I'm sure this will be reassuring for other patients to hear.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calming staff and atmosphere

5 out of 5 stars
workingfeedback logo
I am a nervous patient but calming staff and atmosphere helps loads, thank you

— Deborah B

Verified review (2360647) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Deborah, it’s great to hear that the relaxed and friendly atmosphere and our lovely team made a difference for you. We know dental visits can feel daunting sometimes, so we’re really glad you felt more at ease. Thank you for letting us know.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very competent

5 out of 5 stars
workingfeedback logo
Staff were cheerful, and very competent. I had no worries concerning my treatment.

— David W

Verified review (2359908) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re so glad your visit went smoothly David! It’s wonderful to hear that the team’s cheerful and professional approach helped make your treatment worry-free, thank you for sharing your experience with us.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
workingfeedback logo
Very good treatment

— Anonymous

Verified review (2359633) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It's always lovely to hear that our patients are very happy with their treatment, thank you very much for letting us know!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient