Verified review (2059369)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Colin : )
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Professional
Gentle approach, care, respect
As a patient who is fearful & has high anxiety regarding any dental treatment l can’t praise the practice highly enough, especially the gentle approach, care, respect & treatment given me by Dentist Jessica Pascoe. It had been 14 yrs since l last attended a dentist but the refreshing, calm, friendly approach extended by all staff at the practice calmed my apprehension each visit. My treatment is now complete & l am thrilled that my teeth are once again in fair shape & fit again in purpose. The treatment plan arranged by Jessica was ideal as each appointment was manageable for my anxiety. Thank you you are all a superb professional team.
— Hilary J
Verified review (2058942)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for your kind words, Hilary : )
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Patient
Caring
Excellent, very caring.
— Judith S
Verified review (2058768)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Judith : )
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Patient
Amazing dentist practice
Had my second appt at Cotteswold House today and again had a lovely experience! Matt the dentist and Georgina the dental nurse were super friendly and made me feel relaxed!
Today was also my first hygienist appointment and I was nervous, but Kim talked everything through we me and I had a lovely experience.
— Sophie B
Verified review (2058323)
Review left 1 year ago
This review was collected via online systems.
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Patient
Repair to crown
Straight forward repair to crown.
— Howard F
Verified review (2057923)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks Howard : )
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Patient
Understanding
Very helpful and understanding.
— Anne M
Verified review (2057902)
Review left 1 year ago
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Patient
Cotteswold House
Really good experience.
— Anonymous
Verified review (2057205)
Review left 1 year ago
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Reply from Cotteswold House
Thank you
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Patient
Calm and reassuring
My daughter has an extreme needle phobia. The dentist was very calm and reassuring. The only issue was she has to wait as the appointment was running late, this caused her to become more worked up and anxious.
Also it would be nice to have a breakdown of the costs.
— Annabelle L
Verified review (2056928)
Review left 1 year ago
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Patient
Very good
I went in for a check up and service was very good.
— Anonymous
Verified review (2056927)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you :)
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Patient
Made me feel very comfortable
Lovely experience at the dentist this morning. Was greeted by Claire who always is lovely and smiley. Had an appointment with Vera who was very good at explaining the process, made me feel very comfortable. Scarlet also made it a very enjoyable experience, very bubbly and chatty.
— Anonymous
Verified review (2056899)
Review left 1 year ago
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Reply from Cotteswold House
Thank you for this lovely review :)
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Patient
Always make me feel at ease
I’ve always hated the dentist but Cotteswold House always make me feel at ease, from their Reception staff to their nurses and dentists. They always walk me through what to expect and make sure I feel okay every step of the way.
— Caitlin M
Verified review (2056710)
Review left 1 year ago
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Reply from Cotteswold House
Thank you
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Patient
My experience
See below
— Anonymous
Verified review (2056406)
Review left 1 year ago
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Patient
Fab dental practice
Fab dental practice. Was good to hear that there are new practitioners joining the practice who will be able to offer a wider range of treatments. Everyone is friendly and professional.
— Danita T
Verified review (2055885)
Review left 1 year ago
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Reply from Cotteswold House
Thank you :)
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Patient
Very good
Everything was very good.
— Alan B
Verified review (2055798)
Review left 1 year ago
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Reply from Cotteswold House
Thank you
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Patient
Very friendly
Very friendly, inviting questions, seeking understanding.
— Catherine H
Verified review (2055516)
Review left 1 year ago
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Reply from Cotteswold House
Thank you :)
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Patient
Very understanding
I had a really bad experience with another dentist at a previous practice, Rachel was very understanding and took her time with me, when I felt very nervous and anxious about my treatment.
— Sian K
Verified review (2055184)
Review left 1 year ago
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Reply from Cotteswold House
Thank you :)
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Patient
Prompt, friendly
Prompt, friendly and efficient.
— Neil C
Verified review (2054480)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you :)
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Patient
Excellent service
Excellent service, staff helpful and friendly,
Reception area fresh and clean, new seating very good.
Thanks.
— Lyn C
Verified review (2053770)
Review left 1 year ago
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Reply from Cotteswold House
Thanks for you kind words, Lyn : )
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Patient
Wonderful
Fabulous as always!!! I accompanied my son who has additional needs. He is always relaxed and enjoys seeing all practice staff. Practice is wonderful and welcoming to therapy dogs so being allowed to take ours today made my son’s day
Thank you all.
— Anonymous
Verified review (2053668)
Review left 1 year ago
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Reply from Cotteswold House
Thank you for your kind words : )
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Next of kin
Always very friendly, polite
All the staff from reception through to the dentist, hygienist and their assistants are always very friendly, polite and informative.
— Anonymous
Verified review (2053395)
Review left 1 year ago
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Reply from Cotteswold House
Thank you :)
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