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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 981 reviews

5 out of 5 stars

+ 157 reviews from Google 1138 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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Excellent as always.

— Colin G

Verified review (2059369) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Colin : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Gentle approach, care, respect

5 out of 5 stars
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As a patient who is fearful & has high anxiety regarding any dental treatment l can’t praise the practice highly enough, especially the gentle approach, care, respect & treatment given me by Dentist Jessica Pascoe. It had been 14 yrs since l last attended a dentist but the refreshing, calm, friendly approach extended by all staff at the practice calmed my apprehension each visit. My treatment is now complete & l am thrilled that my teeth are once again in fair shape & fit again in purpose. The treatment plan arranged by Jessica was ideal as each appointment was manageable for my anxiety. Thank you you are all a superb professional team.

— Hilary J

Verified review (2058942) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for your kind words, Hilary : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars
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Excellent, very caring.

— Judith S

Verified review (2058768) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Judith : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing dentist practice

5 out of 5 stars
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Had my second appt at Cotteswold House today and again had a lovely experience! Matt the dentist and Georgina the dental nurse were super friendly and made me feel relaxed!
Today was also my first hygienist appointment and I was nervous, but Kim talked everything through we me and I had a lovely experience.

— Sophie B

Verified review (2058323) Review left 1 year ago
This review was collected via online systems.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Repair to crown

5 out of 5 stars
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Straight forward repair to crown.

— Howard F

Verified review (2057923) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks Howard : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Understanding

5 out of 5 stars
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Very helpful and understanding.

— Anne M

Verified review (2057902) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Really good experience.

— Anonymous

Verified review (2057205) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm and reassuring

4 out of 5 stars
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My daughter has an extreme needle phobia. The dentist was very calm and reassuring. The only issue was she has to wait as the appointment was running late, this caused her to become more worked up and anxious.
Also it would be nice to have a breakdown of the costs.

— Annabelle L

Verified review (2056928) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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I went in for a check up and service was very good.

— Anonymous

Verified review (2056927) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel very comfortable

5 out of 5 stars
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Lovely experience at the dentist this morning. Was greeted by Claire who always is lovely and smiley. Had an appointment with Vera who was very good at explaining the process, made me feel very comfortable. Scarlet also made it a very enjoyable experience, very bubbly and chatty.

— Anonymous

Verified review (2056899) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for this lovely review :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always make me feel at ease

5 out of 5 stars
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I’ve always hated the dentist but Cotteswold House always make me feel at ease, from their Reception staff to their nurses and dentists. They always walk me through what to expect and make sure I feel okay every step of the way.

— Caitlin M

Verified review (2056710) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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See below

— Anonymous

Verified review (2056406) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Fab dental practice

5 out of 5 stars
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Fab dental practice. Was good to hear that there are new practitioners joining the practice who will be able to offer a wider range of treatments. Everyone is friendly and professional.

— Danita T

Verified review (2055885) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Everything was very good.

— Alan B

Verified review (2055798) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly

5 out of 5 stars
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Very friendly, inviting questions, seeking understanding.

— Catherine H

Verified review (2055516) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very understanding

5 out of 5 stars
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I had a really bad experience with another dentist at a previous practice, Rachel was very understanding and took her time with me, when I felt very nervous and anxious about my treatment.

— Sian K

Verified review (2055184) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt, friendly

5 out of 5 stars
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Prompt, friendly and efficient.

— Neil C

Verified review (2054480) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service, staff helpful and friendly,
Reception area fresh and clean, new seating very good.
Thanks.

— Lyn C

Verified review (2053770) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks for you kind words, Lyn : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful

5 out of 5 stars
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Fabulous as always!!! I accompanied my son who has additional needs. He is always relaxed and enjoys seeing all practice staff. Practice is wonderful and welcoming to therapy dogs so being allowed to take ours today made my son’s day
Thank you all.

— Anonymous

Verified review (2053668) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your kind words : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Always very friendly, polite

5 out of 5 stars
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All the staff from reception through to the dentist, hygienist and their assistants are always very friendly, polite and informative.

— Anonymous

Verified review (2053395) Review left 1 year ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient