I’ve always hated the dentist but Cotteswold House always make me feel at ease, from their Reception staff to their nurses and dentists. They always walk me through what to expect and make sure I feel okay every step of the way.
— Caitlin M
Verified review (2056710)
Review left 2 years ago
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Reply from Cotteswold House
Thank you
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Patient
Fab dental practice
Fab dental practice. Was good to hear that there are new practitioners joining the practice who will be able to offer a wider range of treatments. Everyone is friendly and professional.
— Danita T
Verified review (2055885)
Review left 2 years ago
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Reply from Cotteswold House
Thank you :)
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Patient
Very good
Everything was very good.
— Alan B
Verified review (2055798)
Review left 2 years ago
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Reply from Cotteswold House
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Patient
Very friendly
Very friendly, inviting questions, seeking understanding.
— Catherine H
Verified review (2055516)
Review left 2 years ago
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Reply from Cotteswold House
Thank you :)
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Very understanding
I had a really bad experience with another dentist at a previous practice, Rachel was very understanding and took her time with me, when I felt very nervous and anxious about my treatment.
— Sian K
Verified review (2055184)
Review left 2 years ago
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Reply from Cotteswold House
Thank you :)
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Patient
Prompt, friendly
Prompt, friendly and efficient.
— Neil C
Verified review (2054480)
Review left 2 years ago
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Reply from Cotteswold House
Thank you :)
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Patient
Excellent service
Excellent service, staff helpful and friendly,
Reception area fresh and clean, new seating very good.
Thanks.
— Lyn C
Verified review (2053770)
Review left 2 years ago
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Reply from Cotteswold House
Thanks for you kind words, Lyn : )
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Patient
Wonderful
Fabulous as always!!! I accompanied my son who has additional needs. He is always relaxed and enjoys seeing all practice staff. Practice is wonderful and welcoming to therapy dogs so being allowed to take ours today made my son’s day
Thank you all.
— Anonymous
Verified review (2053668)
Review left 2 years ago
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Reply from Cotteswold House
Thank you for your kind words : )
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Next of kin
Always very friendly, polite
All the staff from reception through to the dentist, hygienist and their assistants are always very friendly, polite and informative.
— Anonymous
Verified review (2053395)
Review left 2 years ago
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Reply from Cotteswold House
Thank you :)
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Patient
Very professional
All very professional from reception to the dentist, all very helpful and friendly.
— Melvyn C
Verified review (2053213)
Review left 2 years ago
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Patient
First class
I don't have the best smile and due to experiences before I started at this practice am quite nervous. However, I have never felt judged or made to feel uncomfotable. Goes without saying treatments have always been first class and all staff very considerate.
— Frances C
Verified review (2053130)
Review left 2 years ago
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Patient
Excellent treatment
Attended a routine hygienist appointment with Jo. Excellent treatment, as always.
— Anonymous
Verified review (2052717)
Review left 2 years ago
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Patient
Clear understanding of costs
Happy, clear understanding of result of consultation.
Clear understanding of costs. Helpful when budgeting.
— Anonymous
Verified review (2052612)
Review left 2 years ago
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Patient
Fantastic
Tom was fantastic. I was dreading my extraction, but he was gentle and I really didn’t feel a thing.
— Suzanne D
Verified review (2052341)
Review left 2 years ago
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Patient
My experience
First class.
— Anonymous
Verified review (2052286)
Review left 2 years ago
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Professional
Great customer care
Excellent service, very friendly, great customer care.
— Ian O
Verified review (2052223)
Review left 2 years ago
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Patient
Sympathy for nervous patients
Prompt and friendly staff, especially my dentist who has lots of sympathy for nervous patients.
— Anonymous
Verified review (2052193)
Review left 2 years ago
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Patient
Always on time
Appointments are always on time and the premises are frequently refreshed to make them look good. Reception and medical staff are always cheerful and friendly.
— Terry T
Verified review (2052144)
Review left 2 years ago
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Patient
They explained everything
The dentist and dental assistant were very friendly and helpful, they explained everything and allowed me to ask questions. I was given advice about their dental plans and greeted with smiles.
— Anonymous
Verified review (2051673)
Review left 2 years ago
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Patient
Calming environment
Always professional, very calming environment, clean and comfortable.
— Anonymous
Verified review (2052011)
Review left 2 years ago
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