I am very pleased to have Mathew Smith as my dentist, almost a pleasure to sit in the chair. Many thanks to you and your team.
— Peter C
Verified review (2046325)
Review left 1 year ago
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Reply from Cotteswold House
Thank you Peter :)
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Patient
Replacement filling
Very professional. Treatment (replacement filling) was fine, with little discomfort, thanks, Matthew. Also discussed further treatments with Jess Carter - very helpful. One question left outstanding about cost of further treatment but an email to clarify was promised.
— Anonymous
Verified review (2046288)
Review left 1 year ago
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Reply from Cotteswold House
Thank you :)
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Patient
It’s a lovely practice
Came in for a problem with my gums. Saw Matt and his nurse Georgia.
He was very thorough and explained everything to me and suggested products that should help.
He was very professional and caring
The reception staff were very friendly as usual. I had a lovely chat with Sharon who puts me at ease as I am quite nervous.
It’s a lovely practice.
— Anonymous
Verified review (2046063)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, I will pass on to the team :)
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Patient
Cotteswold House
Excellent service.
— Jean B
Verified review (2046017)
Review left 1 year ago
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Reply from Cotteswold House
Thank you Jean :)
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Professional
Very good
Very good as always.
— Anonymous
Verified review (2045205)
Review left 1 year ago
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Reply from Cotteswold House
Thank you :)
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Professional
Makes you feel at ease
Always very pleasant staff and makes you feel at ease (never liked the dentist) but must admit l do feel comfortable now.
— Anonymous
Verified review (2044545)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Patient
Review from Google
Always a thorough, professional and friendly service.
— Mike Eilbeck
T255355
Review left 1 year ago
This review complies with Google's policies.
Cotteswold House
My name might be a giveaway but I am very pleased with the way the practice is run since Rachel became principal.
— Neil M
Verified review (2044261)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Neil : )
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Patient
Very friendly, informative
Dragi - First appointment with him and found him to be very friendly, informative and professional - Top man.
— Anonymous
Verified review (2044203)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Patient
Cotteswold House
As pleasant an experience as a dental appointment can get.
— John C
Verified review (2044175)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, John : )
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Cotteswold House
Very happy with my visit as I was a very nervous patient but the staff and dentist were very helpful and reassuring.
— Mark S
Verified review (2043940)
Review left 1 year ago
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Reply from Cotteswold House
Thanks Mark : )
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Patient
So delighted
I visited one of my Dentists recently to seek his help to cure a mouth problem and I am so thankful and grateful for his expertise. His recommendation and on the spot help sorted me out in exactly the period of time he said it would! So delighted with my decision to get his professional help instead of struggling on my own. So glad also the practice could be me at such short notice.
— Blossom L
Verified review (2043852)
Review left 1 year ago
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Reply from Cotteswold House
Thank you for your kind words, Blossom : )
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Patient
Excellent treatment
Excellent treatment, very caring, make you feel at ease.
— Judith S
Verified review (2043817)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Judith : )
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Patient
Thorough, put you at ease
Always thorough and put you at ease. Throughout appointment asks how I am.
— Anonymous
Verified review (2043637)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Patient
Very satisfied
I am very satisfied with my dental treatment.
— Susan B
Verified review (2043449)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, Susan : )
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Patient
Brilliant service
Brilliant service as always.
— Debbie M
Verified review (2043424)
Review left 1 year ago
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Reply from Cotteswold House
Thanks Debbie : )
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Patient
Super service, very good approach
Super service, they did well to make me feel at ease from reception to dentist. Very good approach to how I was feeling and took this into account. Happy with the treatment.
— Anonymous
Verified review (2043151)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Patient
Excellent treatment
I was experiencing a lot of pain with a cracked tooth. I called Cotteswold House and was given an appointment the same afternoon. The problem was assessed, X-ray taken, a full and clear briefing on the possible options was given, and all the preparatory drilling and capping work necessary for a crown was carefully and painlessly completed. The staff are all very welcoming and sympathetic to one's issues. Excellent treatment and service throughout.
— David W
Verified review (2043001)
Review left 1 year ago
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Reply from Cotteswold House
Thank you, David. Glad we could help : )
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Patient
Polite and friendly
Good service. Polite and friendly staff.
— Anonymous
Verified review (2042979)
Review left 1 year ago
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Reply from Cotteswold House
Thank you : )
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Patient
They always reassure me
Wouldn’t go anywhere else to see a dentist - everyone is always so welcoming and friendly, and as a nervous patient they always reassure me and make me feel relaxed.
— Anonymous
Verified review (2042978)
Review left 1 year ago
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Reply from Cotteswold House
Thank you for your kind words : )
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