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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 1009 reviews

5 out of 5 stars

+ 178 reviews from Google 1187 total reviews

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Latest Reviews by Working Feedback

Always make me feel at ease

5 out of 5 stars
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I’ve always hated the dentist but Cotteswold House always make me feel at ease, from their Reception staff to their nurses and dentists. They always walk me through what to expect and make sure I feel okay every step of the way.

— Caitlin M

Verified review (2056710) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fab dental practice

5 out of 5 stars
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Fab dental practice. Was good to hear that there are new practitioners joining the practice who will be able to offer a wider range of treatments. Everyone is friendly and professional.

— Danita T

Verified review (2055885) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Everything was very good.

— Alan B

Verified review (2055798) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly

5 out of 5 stars
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Very friendly, inviting questions, seeking understanding.

— Catherine H

Verified review (2055516) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very understanding

5 out of 5 stars
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I had a really bad experience with another dentist at a previous practice, Rachel was very understanding and took her time with me, when I felt very nervous and anxious about my treatment.

— Sian K

Verified review (2055184) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt, friendly

5 out of 5 stars
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Prompt, friendly and efficient.

— Neil C

Verified review (2054480) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service, staff helpful and friendly,
Reception area fresh and clean, new seating very good.
Thanks.

— Lyn C

Verified review (2053770) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks for you kind words, Lyn : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful

5 out of 5 stars
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Fabulous as always!!! I accompanied my son who has additional needs. He is always relaxed and enjoys seeing all practice staff. Practice is wonderful and welcoming to therapy dogs so being allowed to take ours today made my son’s day
Thank you all.

— Anonymous

Verified review (2053668) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your kind words : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Always very friendly, polite

5 out of 5 stars
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All the staff from reception through to the dentist, hygienist and their assistants are always very friendly, polite and informative.

— Anonymous

Verified review (2053395) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
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All very professional from reception to the dentist, all very helpful and friendly.

— Melvyn C

Verified review (2053213) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class

5 out of 5 stars
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I don't have the best smile and due to experiences before I started at this practice am quite nervous. However, I have never felt judged or made to feel uncomfotable. Goes without saying treatments have always been first class and all staff very considerate.

— Frances C

Verified review (2053130) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Attended a routine hygienist appointment with Jo. Excellent treatment, as always.

— Anonymous

Verified review (2052717) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clear understanding of costs

5 out of 5 stars
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Happy, clear understanding of result of consultation.
Clear understanding of costs. Helpful when budgeting.

— Anonymous

Verified review (2052612) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic

5 out of 5 stars
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Tom was fantastic. I was dreading my extraction, but he was gentle and I really didn’t feel a thing.

— Suzanne D

Verified review (2052341) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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First class.

— Anonymous

Verified review (2052286) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Great customer care

5 out of 5 stars
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Excellent service, very friendly, great customer care.

— Ian O

Verified review (2052223) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Sympathy for nervous patients

5 out of 5 stars
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Prompt and friendly staff, especially my dentist who has lots of sympathy for nervous patients.

— Anonymous

Verified review (2052193) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always on time

5 out of 5 stars
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Appointments are always on time and the premises are frequently refreshed to make them look good. Reception and medical staff are always cheerful and friendly.

— Terry T

Verified review (2052144) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They explained everything

5 out of 5 stars
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The dentist and dental assistant were very friendly and helpful, they explained everything and allowed me to ask questions. I was given advice about their dental plans and greeted with smiles.

— Anonymous

Verified review (2051673) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calming environment

5 out of 5 stars
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Always professional, very calming environment, clean and comfortable.

— Anonymous

Verified review (2052011) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient