Excellent care….felt at ease and in confident hands with Jessica.
— Shirley S
Verified review (2040525)
Review left 1 year ago
This review was collected via email feedback service.
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Thank you, Shirley : )
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Patient
Cotteswold House
Always made to feel comfortable and confident that treatment is being administered by truly competent and considerate professionals.
— Chris L
Verified review (2040392)
Review left 1 year ago
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Thank you, Chris : )
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Professional
A high standard of care
From first contact with the reception staff, who are always cheerful and helpful, I could not have asked for better service. Moreover, as a long term patient at this practice, I have become very used to a high standard of care and treatment.
— Barry D
Verified review (2040273)
Review left 1 year ago
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Thank you, Barry : )
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Patient
A positive patient experience
It is patently evident that delivering a positive patient experience is front and centre of everything Cotteswold House do. From experience, I know it takes a lot of hard work and dedication to consistently provide truly person-centred care. To achieve excellent outcomes every time; well this has to come from the top!
— Jon R
Verified review (2039965)
Review left 1 year ago
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Thank you, Jon : )
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Patient
Cotteswold House
As always very happy and relaxed which is a relief to me as I, like most people find Dentist visits a bit stressful.
— Anonymous
Verified review (2039897)
Review left 1 year ago
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Thank you for your review : )
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Patient
Crown was reaffixed
My temporary crown had come off and it needed to be put back on. I was given an appointment within 24 hours and the crown was reaffixed promptly.
The receptionists are very professional in sorting out such problems and the dental care is of the highest quality.
— Peter M
Verified review (2039795)
Review left 1 year ago
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Glad to have helped, Peter : )
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Patient
I always receive the best care
My dentist is Jess Pascoe so I always receive the best care. I trust her implicitly and always listen to her advice. She puts me at such ease. Jess and Adele are a great team. The rooms are always clean and presentable at the surgery. I am confident that the equipment is modern and hope that future investment into the latest technology will continue.
— Anonymous
Verified review (2039703)
Review left 1 year ago
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Reply from Cotteswold House
Thank you for your lovely words : )
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Patient
Excellent treatment
I had excellent treatment this morning everyone was so helpful and kind. Thank you to you all for your kindness shown. I felt in safe hands with Mathew who I hadn't seen before, a lovely kind person.
— Judith F
Verified review (2039550)
Review left 1 year ago
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Thank you, Judith : )
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Patient
Lovely team
Very punctual and professional. Lovely teams.
— Anonymous
Verified review (2039401)
Review left 1 year ago
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Thank you : )
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Patient
Friendly, professional
All staff are friendly but professional.
— Lynn H
Verified review (2039178)
Review left 1 year ago
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Thank you, Lynn : )
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Patient
Absolutely brilliant
Everyone are brilliant, everything explained as we go along very professional. My fear of dentists has gone, absolutely brilliant dentist.would highly recommend to my friends.
— Lyn C
Verified review (2038755)
Review left 1 year ago
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Thank you, Lyn : )
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Patient
Treated with kindness
Treated with kindness and professionalism.
— Anonymous
Verified review (2038382)
Review left 1 year ago
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Thank you : )
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Patient
A stress free experience
All staff, from reception, to hygienist, hygienist assistant, Dentist and dentist assistant were very helpful, knowledgeable, pleasant and made my appointment a very stress free experience.
— Anonymous
Verified review (2037876)
Review left 1 year ago
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Thank you for your kind review : )
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Patient
A lovely atmosphere
I had a check up and hygienist appointment this morning. Very friendly and helpful staff and a lovely atmosphere. Thank you.
— Susan C
Verified review (2037184)
Review left 2 years ago
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Thank you, Susan : )
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Patient
Very informative and friendly
Dragi was very informative and friendly. Pleased with overall experience.
— Anonymous
Verified review (2036794)
Review left 2 years ago
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Thank you : )
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Patient
I am really delighted
This was my 2nd visit to Cotteswold House. Once again, I am really delighted with standard of treatment received today (preparation for crown fitting). Everything was well-explained and at no point did I feel anxious or unsure about any part of the process. The dental duo were both fab, friendly and professional. Reception staff deserve a big thumbs up too! 5 stars all round to Cotteswold House.
— Jennifer E
Verified review (2036762)
Review left 2 years ago
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Thank you for your kind words, Jennifer : )
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Patient
Great communication
Excellent customer care, personable, polite and friendly. Great communication and explains everything really well!
— Anonymous
Verified review (2036569)
Review left 2 years ago
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Thank you : )
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Patient
The dentist was very nice
Came for a check up and all was good – the dentist was very nice and if I had any questions, he was more than happy to help.
— Claire P
Verified review (2036343)
Review left 2 years ago
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Reply from Cotteswold House
Thank you for taking the time to review, Claire : )
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Patient
An exceptional experience
I visited Cotteswold House and as always, had an exceptional experience. From the moment me and my daughter walked in, the staff were welcoming and professional. Rachel and Jen provided excellent care, making sure we were comfortable and well-informed throughout the entire process. The quality of service was outstanding. I highly recommend to anyone seeking top-notch dental care.
— Sarah M
Verified review (2036309)
Review left 2 years ago
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Thank you for your kind words, Sarah : )
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Patient
Dentist was fabulous
Very friendly staff. Lovely clean premises. Dentist was fabulous and made the visit easy as I do get a little nervous.
— Anonymous
Verified review (2036124)
Review left 2 years ago
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Thank you : )
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