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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 981 reviews

5 out of 5 stars

+ 157 reviews from Google 1138 total reviews

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Latest Reviews by Working Feedback

Helpful, knowledgeable, and reassuring

5 out of 5 stars
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The reception staff are lovely. The lady whose name I feel I should know greeted me by my first name like an old friend, which is great because I have been coming to the practice for thirty years. Neil Normington was my dentist and he was brilliant but my current dentist, Matthew Smith is equally helpful, knowledgeable, and reassuring. He explains everything precisely and I feel in excellent hands throughout the process.

— Simon R

Verified review (2035938) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

This is lovely to hear! Thank you, Simon : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always friendly

5 out of 5 stars
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The staff are always friendly and helpful.

— Anonymous

Verified review (2035879) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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My dentist is very kind patient and I would recommend him and the whole surgery to anyone.

— Ann B

Verified review (2035755) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Ann : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent, all on time

5 out of 5 stars
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Excellent, all on time, had dentist check up and hygiene appointments. Everyone very friendly and helpful.

— Karen M

Verified review (2035723) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Karen : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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I was very optimistic about having a root canal treatment and new crown after having one years ago. This time it was better, as it was explained all the way through and hasn’t hurt.

— Anne C

Verified review (2035168) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

We are glad to hear it, Anne : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite and Helpful

5 out of 5 stars
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Staff are always polite and helpful. Very knowledgeable.

— Anonymous

Verified review (2035166) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly Staff

5 out of 5 stars
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Friendly staff, nice to meet my new dentist today.

— Anonymous

Verified review (2035139) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for taking the time to leave us a review : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very Good

5 out of 5 stars
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Changed to Cotteswold House in March. Overall service very good from Reception staff to the Dentist.

— Anonymous

Verified review (2035121) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle and Kind

5 out of 5 stars
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I’ve had a jaw problem recently and both the dentist and hygienist couldn’t have been more gentle and kind.

— Janice G

Verified review (2034900) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Janice : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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My experience at this dental practice has always been excellent.

— Colin G

Verified review (2034460) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Colin : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service and advice from Lynsey and Veera.

— Rory L

Verified review (2034432) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Rory : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Friendly and helpful

5 out of 5 stars
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No issues. Staff, as usual, very friendly and helpful.

— Anonymous

Verified review (2034250) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service, thank you all for your time today.

— Craig V

Verified review (2034090) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Craig : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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This practice and all the staff are amazing. I usually see Rachael and Jo but today saw Guy as having a new implant. He was lovely, friendly and put me at ease straight away. He answered all my questions and couldn’t have been more helpful. I was reassured. Wouldn’t go anywhere else!

— Alexandra H

Verified review (2033142) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Alexandra : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained the situation very well

5 out of 5 stars
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Guy was very knowledgeable, realistic and explained the situation very well. I may not have had the implant yet, but the ‘before implant or extraction’ chat put me at ease.

— Sarah J

Verified review (2033123) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Sarah : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatment is explained fully

5 out of 5 stars
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It is a lovely friendly place and everyone is very professional. Treatment is explained fully. You never feel treatment is rushed and it’s always easy to make an appointment or ask advice.

— Valerie W

Verified review (2032889) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Valerie : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I have found the dentist for me

5 out of 5 stars
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After years of of trying multiple dentists, with the worst experiences leading to severe anxiety, I can safely say I have found the dentist for me! From reception staff to dental nurses and my dentist Jess! I have never felt so comfortable!! Thank you so much!!

— Melissa M

Verified review (2032712) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Melissa : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very welcoming

5 out of 5 stars
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Receptionists always very welcoming. Jen and Rachel - always the professionals but so friendly and sociable. Both able to deal with my queries efficiently and patiently.

— Susan C

Verified review (2032657) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Susan : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Unfortunately I was a bit late for my check up but Jessica was able to slot me in. I was very grateful and pleased no problems were found during the check up.

— Anonymous

Verified review (2032616) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you. We were glad to help : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful dentist

5 out of 5 stars
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What a wonderful dentist Jess is.

— John P

Verified review (2032583) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, John : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient