The reception staff are lovely. The lady whose name I feel I should know greeted me by my first name like an old friend, which is great because I have been coming to the practice for thirty years. Neil Normington was my dentist and he was brilliant but my current dentist, Matthew Smith is equally helpful, knowledgeable, and reassuring. He explains everything precisely and I feel in excellent hands throughout the process.
— Simon R
Verified review (2035938)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
This is lovely to hear! Thank you, Simon : )
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Patient
Always friendly
The staff are always friendly and helpful.
— Anonymous
Verified review (2035879)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
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Patient
Recommended
My dentist is very kind patient and I would recommend him and the whole surgery to anyone.
— Ann B
Verified review (2035755)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Ann : )
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Patient
Excellent, all on time
Excellent, all on time, had dentist check up and hygiene appointments. Everyone very friendly and helpful.
— Karen M
Verified review (2035723)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Karen : )
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Patient
Cotteswold House
I was very optimistic about having a root canal treatment and new crown after having one years ago. This time it was better, as it was explained all the way through and hasn’t hurt.
— Anne C
Verified review (2035168)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
We are glad to hear it, Anne : )
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Patient
Polite and Helpful
Staff are always polite and helpful. Very knowledgeable.
— Anonymous
Verified review (2035166)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
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Patient
Friendly Staff
Friendly staff, nice to meet my new dentist today.
— Anonymous
Verified review (2035139)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for taking the time to leave us a review : )
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Patient
Very Good
Changed to Cotteswold House in March. Overall service very good from Reception staff to the Dentist.
— Anonymous
Verified review (2035121)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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Gentle and Kind
I’ve had a jaw problem recently and both the dentist and hygienist couldn’t have been more gentle and kind.
— Janice G
Verified review (2034900)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Janice : )
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Excellent
My experience at this dental practice has always been excellent.
— Colin G
Verified review (2034460)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Colin : )
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Patient
Great service
Great service and advice from Lynsey and Veera.
— Rory L
Verified review (2034432)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Rory : )
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Professional
Friendly and helpful
No issues. Staff, as usual, very friendly and helpful.
— Anonymous
Verified review (2034250)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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Patient
Great service
Great service, thank you all for your time today.
— Craig V
Verified review (2034090)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Craig : )
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Amazing
This practice and all the staff are amazing. I usually see Rachael and Jo but today saw Guy as having a new implant. He was lovely, friendly and put me at ease straight away. He answered all my questions and couldn’t have been more helpful. I was reassured. Wouldn’t go anywhere else!
— Alexandra H
Verified review (2033142)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Alexandra : )
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Explained the situation very well
Guy was very knowledgeable, realistic and explained the situation very well. I may not have had the implant yet, but the ‘before implant or extraction’ chat put me at ease.
— Sarah J
Verified review (2033123)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Sarah : )
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Treatment is explained fully
It is a lovely friendly place and everyone is very professional. Treatment is explained fully. You never feel treatment is rushed and it’s always easy to make an appointment or ask advice.
— Valerie W
Verified review (2032889)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Valerie : )
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I have found the dentist for me
After years of of trying multiple dentists, with the worst experiences leading to severe anxiety, I can safely say I have found the dentist for me! From reception staff to dental nurses and my dentist Jess! I have never felt so comfortable!! Thank you so much!!
— Melissa M
Verified review (2032712)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Melissa : )
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Very welcoming
Receptionists always very welcoming. Jen and Rachel - always the professionals but so friendly and sociable. Both able to deal with my queries efficiently and patiently.
— Susan C
Verified review (2032657)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Susan : )
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Cotteswold House
Unfortunately I was a bit late for my check up but Jessica was able to slot me in. I was very grateful and pleased no problems were found during the check up.
— Anonymous
Verified review (2032616)
Review left 2 years ago
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Reply from Cotteswold House
Thank you. We were glad to help : )
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Patient
Wonderful dentist
What a wonderful dentist Jess is.
— John P
Verified review (2032583)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, John : )
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