I first attended Cotteswold Dental Care on an emergency appointment with a painful broken tooth. Every dentist, nurse, and receptionist I have seen on follow up treatments have been very kind, understanding and friendly, (especially Tom), so putting me at total ease.
A couple of members of my family also attend and have the same praise for the team at Cotteswold .
— Pauline
T395245
Review left 3 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for sharing your experience. We’re really glad we could help when you needed us, and it’s lovely to hear the team have continued to make you feel comfortable during your follow-up visits. Tom will be especially pleased to hear your kind mention :)
It’s also great to know your family have had the same positive experience, thank you all for placing your trust in us.
I was immediately put at ease
Attended an appointment with Isha, after explaining my anxieties I was immediately put at ease. Isha explained what I needed treatment wise and then advised on best cleaning practices.
— Anonymous
Verified review (2400108)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for sharing your experience. We’re really glad Isha helped put you at ease and took you through everything clearly, and that you left with helpful advice.
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Patient
Review from Google
This person left a star rating but no comment.
— John Channon
T394872
Review left 3 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for the 5 stars John! We're really pleased you think we deserve top marks and we appreciate you taking the time to share.
Lovely practice
Lovely practice, professional and friendly too.
— Lisa S
Verified review (2399284)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind words Lisa, we’re really glad you had a positive experience with the team and you enjoyed your visit :)
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Patient
Review from Google
Cotteswold House Dental Care is the best Dental Surgery I've ever been too.The reception are fantastic and Rachel is the best Dentist anywhere. They care, listen and provide a quality professional service. They inspire trust and make you feel safe.
— Clive Smith
T393663
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much Clive, that’s such a lovely thing to say! We’re really glad you feel comfortable and well looked after by the team. Rachel will be so pleased to hear your kind words :)
My treatment was good
Greeted with a smile from reception and booked in. My treatment was good, asked if I was ok several times. Explained treatment and outcome before leaving.
— Ruth W
Verified review (2397958)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Ruth - thanks for your lovely feedback! We’re glad you felt welcomed from the moment you arrived and that the team checked in with you throughout. It’s great to hear the treatment and explanations helped you feel at ease, we look forward to seeing you next time.
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Great experience at Cotteswold House dental care, from the friendly team on reception to the excellent dentist I saw, Tom, the work he did on my teeth was outstanding and his calm and gentle approach made me feel totally at ease and in safe hands. 5 stars all round !!!
— Samantha Sutton
T393206
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for your wonderful review! We’re thrilled to hear your visit went so well and that Tom helped you feel at ease during your appointment. The team will be delighted to know they all made a positive difference to your visit. We really appreciate the 5-star feedback, thank you!
I feel so safe and well-cared for
I am an absolute dental phobic due to previous dental treatment. I feel so safe and well-cared for at Cotteswold House practice that I would never go anywhere else. Star treatment always.
— Anonymous
Verified review (2397418)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for such a lovely review! We know how difficult past experiences can make dental visits, so it means a huge amount to us that you feel safe and well cared for during your visits. That’s exactly what we aim for :)
Your trust means everything to the team, and we’re really glad we can make things that bit easier for you.
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
I have been attending this dental practice for longer than I care to remember! The staff here are welcoming, caring and extremely professional. Treatment processes are very up to date. No hesitation in recommending them to anyone looking for dental treatment.
— Darren Woodacre
T393207
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Darren, it’s lovely that you’ve been with us for so long, we really appreciate your loyalty and support. We’re also so glad you’ve consistently felt well looked after by the team and confident in the care you receive. Thanks so much for your recommendation!
Amazing
Jess is amazing, could not be any happier with the result so far
— Anonymous
Verified review (2396523)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
That’s so great to hear, thank you! Jess will be really pleased to know you’re happy with how things are going so far.
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Patient
Review from Google
An excellent dental practice, friendly staff and great dental treatment. Would recommend.
— Richard Webb
T391561
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for your kind feedback Richard, we really appreciate it. We’re so glad you’ve had a positive experience with the team and your treatment, and thank you for the recommendation :)
Review from Google
Very Friendly Team, Great Advice and Professional Service. Can’t say I like going to the Dentist, but they make it as pleasant as they can.
— Andrew Donnelly
T391411
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Andrew - it’s great to hear the team’s advice and approach helped make your visit as comfortable as possible, we know it’s not everyone’s favourite place! Thank you for sharing your experience, we appreciate you taking the time.
They put you at ease
These two lovely dentists are the best, they put you at ease and have done a fantastic job. Thank you so much
— Jennifer M
Verified review (2395311)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
That’s so lovely to hear Jennifer — thank you! We’re really glad you feel at ease for your visits and are so happy with your care. The team will really appreciate your kind words :)
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Both myself and my husband have been going to this practice for some time. All the staff from reception to hygienist and dentist are friendly and professional, which has the effect of reducing any anxiety which can be associated with such visits and feeling confident in their abilities.
— val white
T391412
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Val - it’s really lovely to hear that you and your husband have both had such positive experiences over time. We’re so glad the whole team helps make visits feel more relaxed and reassuring, it's a team effort and patient comfort is our top priority. Thank you for your continued support and for sharing your kind feedback!
Review from Google
I've been with Cotteswold House Dental Care for many years now and cannot fault the care, efficiency and validation the whole team provide.
I recently had a crown fitted and the whole process was so wonderfully simple and stress free, I'm so happy with the results and the confidence it has given me.
My dentist Rachel is incredibly skilled at what she does with the ability to make you feel calm and relaxed no matter what the procedure.
My children come here too and see an equally lovely dentist, but I'll be forever grateful to Rachel for making their first experience at the dentist a happy one. I never have any trouble getting them there.
A great team and a relaxed environment, I would highly recommend.
— Sarah Williams
T389435
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for sharing such a thoughtful review, Sarah. It’s wonderful to hear how positive your experiences have been over the years, both for you and your children. We’re delighted your crown treatment was stress free and has given you added confidence, that's fantastic news! :)
Rachel will also be really thrilled to hear your kind words, and how she helped make your children’s first visits happy and relaxed, which we know is important for lifelong dental care. We really appreciate your glowing recommendation and your continued trust in the whole team!
Review from Google
Really helpful staff, lovely dentist and hygenist who explained everything. Many thanks to the receptionist who patiently sorted out the confusion I caused with my dental plan while smiling all the time. Does not feel like dental surgery, which is a positive.
— Vanessa Neal
T388987
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for your kind review! We’re so pleased you felt well supported and that both the dentist and hygienist took the time to go through everything clearly with you. We’ll pass on your lovely comments to the receptionist too, we're always here to help with queries and issues but it sounds like she really helped make your visit as smooth as possible :)
The atmosphere was very calming
Arrived to a friendly welcome from receptionist. The atmosphere was very calming and seen on time. Matthew put me at ease and explained procedure. Dearer than NHS but well worth it for the way I was looked after by both the reception and Matthew. Treated as a human being, not just a NHS number,
— Patrick M
Verified review (2392387)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s really lovely to hear how comfortable and well looked after you felt with us. We're so pleased the calm setting and Matthew’s approach helped everything feel straightforward and relaxed. Thank you for taking the time to share such thoughtful feedback and we look forward to seeing you next time.
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Arrived to a friendly welcome, Atmosphere calming, Seen on time and Matthew put me at ease, Although its of course dearer than the NHS this outweighed by the excellent standards Cotteswold House have.
— Pat Mccann
T388580
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Pat - Thanks so much for your kind feedback. We’re really glad you felt welcome, relaxed and well looked after, and Matthew will be pleased to hear he helped put you at ease! We really appreciate your comments about the standard of care too, our amazing team always work hard to put our patients first and it's great this came across so well for you.
Excellent
An excellent Dental practice.
— Richard W
Verified review (2391846)
Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Review from Google
All of the staff are lovely. My hygienist Jo is amazing.
— Sandie Burrows
T386461
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
We're very luck to have such a fantastic team and we're so pleased to hear the difference it makes to your visit. Thank you for sharing your experience and we look forward to seeing you next time.
