Working Feedback

Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 944 reviews

5 out of 5 stars

+ 146 reviews from Google 1090 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Made me feel at ease and comfortable

5 out of 5 stars
workingfeedback logo
Having not been for just over a year, I was concerned for my appointment. Jess was extremely friendly, made me feel at ease and comfortable. Jess has made an appointment for me that suits my physical needs. Couldn’t ask for more.

— Sharon D

Verified review (2359618) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Sharon. It’s really nice to hear that your visit felt comfortable and reassuring, and Jess will be pleased to know she helped put you at ease and she made arrangements that work for you. Thanks so much for sharing your experience for others.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very good experience with Tracy the hygienist. She's very gentle and does a very thorough job.

— Bridget Gallagher

T367018 Review left 4 months ago
This review complies with Google's policies.

Reply from Cotteswold House

We’re so pleased to hear your experience with Tracey was such a positive one. She’ll be delighted to know how supportive you found her approach. Thank you for sharing your feedback, Bridget.

Friendly, caring

5 out of 5 stars
workingfeedback logo
Have been a patient for many years. I have always found the practice to be run well and the staff friendly, caring and helpful.

— Heather B

Verified review (2358632) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s really lovely to hear that your experience has been so positive over the years, Heather. We’re grateful for your continued trust and pleased that the team’s care and support have made such a difference. Thank you for taking the time to share this.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Guy Bailey is clearly a very competent and professional dentist. But more than that he communicates clearly, explaining what he is doing in terms I understand, offering options, and adapting his plan where needed. He's chatty and friendly which makes the process easy and stress free. His nurse Georgia makes up a really good team and she shares with Guy an easy manner and engaging personality. I've been a patient at Cotteswold House for a couple of years now, and under Guy for implants for the last few months and I'm thoroughly impressed. Highly recommended.

— Roger Davies

T366615 Review left 4 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Roger, Thank you so much for taking the time to share this. We’re really glad to hear how comfortable and well informed you’ve felt throughout your treatment with Guy and Georgia — they make a great team and will be delighted by your kind words :) It’s lovely to know your experience over the past couple of years has been such a positive one. Thanks again for the recommendation!

Take the time to explain every step

5 out of 5 stars
workingfeedback logo
Lovely surgery. Everyone is so friendly and puts everyone at ease.
At every appointment the staff are friendly, especially Scarlett, Caitlin, Selina and the hygienist Jo take the time to explain every step of the treatment.

— Anonymous

Verified review (2357702) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for sharing your experience, we’re so glad you feel comfortable when you visit. It’s great to hear that the team take the time to explain things clearly and help put you at ease, they’ll really appreciate your kind words :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I had a great experience at Cotteswold House Dental Care. The whole team were so lovely and made my appointment feel calm and stress-free. Everything went smoothly, and I felt very well looked after. Highly recommend!

— RoseA S

T366200 Review left 4 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thanks RoseA, it’s lovely to hear how positive your experience was. We’re really pleased the team helped make your visit feel calm and easy, and that you felt well cared for during your visit. Thank you so much for the recommendation, it really means a lot!

Cotteswold House

4 out of 5 stars
workingfeedback logo
Very professional and very advanced. Looking forward to seeing what is recommended to help sort my back teeth out!

— Martin S

Verified review (2357422) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A great experience

5 out of 5 stars
workingfeedback logo
Our visit to the dentist today was a great experience as always, Jessica, Jo, Scarlet, Clare, all made both of us feel cared for, thank you.

— Diana C

Verified review (2356368) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Diana - It’s lovely to hear that your visit felt like such a positive experience again. The team will be delighted to know they helped you both feel so well looked after, thank you for letting me know.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very high standards

5 out of 5 stars
workingfeedback logo
I had a review appointment today and found the treatment excellent. The staff are highly professional and skilled. I would say this dental practice has very high standards and are always striving to improve patient care.

— Myra T

Verified review (2355589) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really glad your visit was so positive! It's great that the care and dedication of the team comes across to our patients and we love that you can see our efforts to continually improving the patient experience. Thank you for your comments :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
workingfeedback logo
Professional and friendly as always. Diagnosed my problem and advised me of future treatment.

— Jennifer J

Verified review (2354242) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Jennifer, it’s great to hear your visit went smoothly and that you felt well informed about what comes next. We’re glad the team could support you and appreciate you taking the time to share your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
Excellent.

— Lynda T

Verified review (2353642) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Really glad to hear that Lynda, thank you for letting us know!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very informative

5 out of 5 stars
workingfeedback logo
Very pleased with treatment and very informative

— Michael B

Verified review (2353541) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really pleased to hear you were happy with the treatment and found the information helpful, Michael. Thanks for taking the time to share your experience, it's really appreciated.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained everything very clearly

5 out of 5 stars
workingfeedback logo
So happy with my new smile, Kate has done an amazing job and explained everything very clearly

— Carole B

Verified review (2351867) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s wonderful to hear how pleased you are with the results, Carole! Kate will be delighted to know how happy you are with her work and treatment. Thanks for choosing us at Cotteswold House and for sharing your experience - enjoy your new smile! :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
google logo
Staff always friendly and professional. Jo and Jen made me feel at ease on a painful day for me, so thank you ladies!

— Lynn Essex

T360632 Review left 4 months ago
This review complies with Google's policies.

Reply from Cotteswold House

It’s great to hear your visit went so well. We’re glad everything was clearly explained and that the team made you feel comfortable, as always. Thanks for sharing your experience.

My recent appointment

5 out of 5 stars
workingfeedback logo
My appointment was a 6 month check up with very friendly staff who made me feel at ease.

— John K

Verified review (2348732) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s nice to hear your check-up went well and that the team helped you feel comfortable during your visit. Thanks for taking the time to share!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Care is second to none

5 out of 5 stars
workingfeedback logo
Always a friendly welcome which makes you feel at ease, if you are a nervous patient.
From the reception team, Dentist, hygienist & dental assistants, everyone treats you with respect and professionalism. I would recommend anyone to Cotteswold House dental care, as the quality of care is second to none. Many thanks team, keep up the excellent work.

— Deborah B

Verified review (2348517) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s really lovely to hear how supported and comfortable you feel when you visit, especially if you’re a nervous patient. Knowing that every part of the team helps create that calm, respectful experience means a great deal and we really appreciate your recommendation. Thank you for sharing your review :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Lovely kind friendly practice. Reception staff very helpful. Olivia was brilliant during a first tooth extraction and it was a complicated one. Very calming, reassuring, gentle, professional and confident. Kept me informed and reassured throughout but not over the top and just got on with it. Great experience!

— Samantha Brockbank

T358615 Review left 4 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Samantha - it’s really lovely to hear how well supported you felt, especially during a first and more complex extraction. Olivia will be pleased to know her calm and straightforward approach helped make things easier, and it’s great to hear the reception team were helpful too. Thank you for sharing such thoughtful feedback — we’re glad the experience was a positive one!

Invisalign bonding

5 out of 5 stars
workingfeedback logo
I had an appointment to fit my Invisalign bonding and get started with the treatment. All went incredibly smoothly, the team were friendly and reassuring, and I’m now on my way to a fabulous new smile! Thank you

— Anonymous

Verified review (2347320) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

That's so lovely to hear! It's great your appointment went smoothly and that you felt well supported as you got started with treatment. We’re pleased everything went to plan and appreciate you taking the time to share your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough and professional

5 out of 5 stars
workingfeedback logo
Hygienist is so friendly and puts you at ease with her communication style. Thorough and professional. Can't fault.
Dentist - similar comments. Good talk experience - considering you're at the dentist.

— Anonymous

Verified review (2346138) Review left 4 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s really nice to hear how comfortable both appointments felt. We’re glad the hygienist’s approach and the dentist’s manner helped make the visit relaxed and straightforward — not always easy to achieve in a dental chair! Thanks for taking the time to share this.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
Excellent

— Judith S

Verified review (2345105) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re thrilled to hear that your experience was excellent, thank you so much for sharing. It’s always our aim to provide care that’s professional, friendly and reassuring so we’re pleased we hit the mark!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient