Found it to be very good, l was put at ease right from the start.
— Anthony W
Verified review (2011515)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Anthony : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Urgent check up
Due to start chemotherapy. All staff very supportive of my need to be seen quickly. Friendly and reassuring.
— Sally T
Verified review (2011363)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Sally : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Emergency appointment
I had a tooth looked out, he was understanding of my anxiety and explained treatment well.
— Anonymous
Verified review (2011255)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Emergency appointment for tooth and gum pain
Offered an appointment the next day. Thorough examination and an X-ray. Diagnosis.
— Vivien L
Verified review (2011162)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Vivien : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Root canal
Really informative from the team who talked through the procedure. A great level of care and advice.
— Anonymous
Verified review (2011021)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist appointment
Very friendly staff, everything was clearly explained to me.
— Anonymous
Verified review (2010406)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Root extraction
I needed a root extracted after a tooth and bridge snapped. I was worried, because my teeth have always been a bit problematic. I needn’t have worried, Roger Moore did it quickly and efficiently, at the same time being very kind and reassuring. No complaints from me!
— Anonymous
Verified review (2009898)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Lovely dentist
Lovely dentist, Matt is so lovely and kind, I have lots of mental anxiety around my teeth and he understands and is always so nice and gentle with me.
— Anonymous
Verified review (2009150)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Root treatment
Good experience from beginning to end. No pain or discomfort, good descriptive communication of each stage.
— Anonymous
Verified review (2007087)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Cotteswold House
Good Advice - further appointments.
— Helen P
Verified review (2006839)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks Helen : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist
Very pleasant and informative throughout appointment.
— Andrew H
Verified review (2005882)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Andrew : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist appointment
As usual Joanna was highly professional and skilled at what she does. Explained each stage to me and how I could increase the health of my gums and teeth. Love going to my hygienist.
— Anonymous
Verified review (2005718)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Everything all good.
Pleasant staff and appointment all went well. Pleased I moved from NHS and really not much difference in costs.
— Bridget G
Verified review (2005045)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Bridget : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
As always, excellent!
The staff on the reception are always very welcoming and helpful. I have been coming to this dentist for nearly 2 years now and will never change again!
— James D
Verified review (2003523)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, James : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Cotteswold House
My appointment was with Joanne Wilkinson and Tom. Both parts were dealt with efficiently and with friendliness which put me at my ease! Tom was standing in for Matthew and was friendly and explained what he was doing.
— Judith W
Verified review (2003355)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Judith : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
What a breath of fresh air
Having been very poorly served by a Gloucester NHS dentist my first visit today seemed to be taking part in another world. Clean and refreshing layout and excellent staff. If the treatment is like first impressions then the cost is worth it.
— Robert G
Verified review (2002538)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Robert : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Well looked after
I felt in very good hands. Made a good dental plan.
— Lauren J
Verified review (2002350)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Lauren : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Implant advice
Very helpful and excellent service.
— David S
Verified review (2001133)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, David : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Amazing
I have only been a handful of times and have a lot of work to be done in the future. Everyone i have come on to contact with have been utterly amazing! I am so frightened everytime i come in. Usually end up in tears completwly embarressed but everone is so kind, calm and compassionate. Its just wonderful i have never felt so cared for and looked after at a dental practice before.
— Anonymous
Verified review (2000814)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for this lovely review : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Front top teeth
I was aware that this appointment would be two hours! Jake explained the entire process and put me at ease right from the start. He kept me informed of everything!
Considering I have a phobia of dentists I am looking forward to my next appointment.
— Sharon D
Verified review (2000424)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Sharon : )
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?