Verified review (2023399)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Glad to hear it : )
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Patient
New patient check up
Had not been to a dentist for a while due to bad experiences, but right from the first phone call I felt at ease. Tom was lovely and I felt comfortable from the start and he explained everything in detail. I feel happy to go ahead with treatment. Everyone at the surgery was cheerful and welcoming.
— Jackie J
Verified review (2022765)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Jackie : )
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Patient
Hygiene Appointment
Very happy with my appointment. Lots of new information to help me manage my situation. The hygienist helped me with some practical tips and tricks and I felt motivated. We have a plan in place and I am working towards a target. Thank you.
— Sinead K
Verified review (2022695)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks Sinead : )
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Patient
Preparing for crowns
As usual Martin was informative and professional throughout.
Three teeth worked on in one visit.
All good so far.
— David J
Verified review (2022385)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, David : )
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Patient
Composite work
Excellent.
Thank you Jake, a true professional.
— Patricia K
Verified review (2022061)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Patricia : )
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Patient
New teeth for old
4th appointment and still service is amazing. Having a partial lower plate made and my Dentist Tom is first class, always explains things so they are easy to understand and also very receptive to my concerns
Will not be going back to NHS dentist ever again. So top marks team.
— Robert G
Verified review (2021930)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Robert : )
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Patient
Very good dental practice
All staff show great respect to patients.
A nice, clean, fresh environment.
I would certainly tell my friends of this very good dental practice.
— Lyn C
Verified review (2021913)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks Lyn : )
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Patient
First appointment
Everything is very professional.
— Andrew B
Verified review (2021881)
Review left 2 years ago
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Reply from Cotteswold House
Thanks Andrew : )
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Patient
Hygienist and Dentist routine check ups
Good and professional service as usual, Matthew also took X-rays just to check all in order with gums etc.
Everyone including receptionists very friendly.
— Rosemary H
Verified review (2021905)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Rosemary : )
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Patient
Cotteswold House
Jessica at Cotteswold House is fantastic! The staff are friendly and professional, the clinic is spotless, and the care is exceptional. You always feel comfortable and have everything explained clearly. Highly recommend!
— Reiss C
Verified review (2021393)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Reiss : )
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Patient
A warm and friendly welcome
The whole experience at Cotteswold House is fantastic! Lovely staff, a calm environment and excellent dental health treatment and advice.
— Anonymous
Verified review (2021331)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
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Patient
X-Ray and assessment.
Carried out speedily and, as always, in a very professional manner.
— Peter M
Verified review (2021223)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Peter : )
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Patient
First Treatment, new customer.
Now registered with Mr Thomas Allan after he did a very thorough consultation on Monday 17th June. Thomas (Tom) worked a very good, and acceptable treatment plan which commenced on Tuesday 25th June. Thanks also to Jess Carter, she explained exceptionally well how things would progress with my treatment plan.
— Dennis B
Verified review (2021145)
Review left 2 years ago
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Reply from Cotteswold House
Thank you for your kind words, Dennis : )
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Patient
Great experience
Recently moved from Bupa after they closed - the difference in service quality is incredible. From the front-desk to the dentist themselves, everyone seems happy to be there.
— Anonymous
Verified review (2020921)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
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Patient
Fantastic first impression
Never visited the practice before, fantastic first impression, welcoming receptionist, clean tidy waiting area. Dentist very thorough, explained everything he was doing. Course of appointments explained and come to reception to book next appointment. Very pleased with first visit
— Anonymous
Verified review (2020826)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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Patient
Excellent dental practice
I feel very fortunate to be a patient with Cotteswold House. Rachel and all the team are brilliant - professional, friendly, helpful - nothing feels too much trouble. I was so impressed that now my husband, two adult children and neighbours have also joined the practice. Keep up the good work.
— Maria B
Verified review (2020679)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Maria : )
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Patient
Excellent service
Excellent service, plenty of advice and everybody was amicable and helpful.
— Michael H
Verified review (2020667)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Michael : )
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Patient
First class
Most professional care and treatment, were friendly and made me feel at ease, first class.
— Anonymous
Verified review (2020525)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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Patient
An excellent Dental practice
Staff are always courteous and welcoming. The dentist talked me through the procedure before starting and put me at ease. She explained things as she went through the treatment. I left feeling cared for. An excellent Dental practice and would recommend if asked.
— Anonymous
Verified review (2020505)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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Patient
Such a lovely experience
I’m a nervous patient. Been 26 years since I last visited a dentist. Dr Matthew Wright was so caring and professional. Put all my past anxieties behind me. Lovely experience.
— Anonymous
Verified review (2020427)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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