I found the whole experience professional and friendly. The reception staff are helpful.
— Susan B
Verified review (1995069)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Sue : )
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Patient
6 monthly checkup
Myself and my son both had our 6 monthly checkup and hygienist appointments. It was a pleasure to attend. All the staff that we saw receptionist, hygienist and dentist, are all so professional but also so friendly. We were seen promptly and were informed of what was going to happen and why, which I find very comforting. My son especially finds that a real bonus as he is very nervous.
— Nicola O
Verified review (1994506)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Nicola : )
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Patient
Removal of 3 teeth.
New impressions taken of teeth and new teeth added to existing denture. Removal of three teeth.
— Angela P
Verified review (1994482)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Angela : )
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Patient
A Speedy Cure
I was seen by Doctor Allan at very short notice and he cured my dental problem quickly and painlessly. A first class service in every respect. Thank you.
— Laurence B
Verified review (1993950)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Laurence.
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Patient
Routine check-up and hygienist
My appointment today was quick and pleasant. The staff are always professional and caring.
It’s the best dental practice I’ve been attached to and I can highly recommend it, especially to patients who may be a bit apprehensive about visiting the dentist.
— Mary H
Verified review (1993912)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Mary.
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Patient
Temporary filling
Was seen promptly and temporary filling put in place. Was advised a large filling would be required and I made an appointment to have this done. All staff helpful and fruendly.
— Anonymous
Verified review (1993742)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind words.
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Patient
Amazing staff
I have never had any issues at all. Always helpful, doing their best to accommodate my requests. Brilliant team, helpful, always a kind word.
I recommend them big time.
— Anton K
Verified review (1993048)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Anton.
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Patient
Initial appointment
Put at ease by dentist.
He explained in detail what he was doing and why.
Talked me through x-rays and detailed treatment options.
Agreed a treatment plan with me.
— Shaun B
Verified review (1992087)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Shaun.
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Patient
Consultation
Brilliant honest service.
— Anonymous
Verified review (1991986)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
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Patient
The whole experience was excellent.
Felt very at ease and the whole experience was excellent. I am a nervous patient but not once did I feel nervous. Very happy.
— Michelle E
Verified review (1991320)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you, Michelle.
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Patient
Wonderful
Very friendly and very helpful
Many thanks.
— John R
Verified review (1991294)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks John!
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Patient
Kind & considerate
I am not a fan of the dentist, and having had many different dentists and varying experiences mostly bad. I have not seen a dentist in approx 5 Years ( Covid & all that) so was really nervous! I was made welcome as soon as I walked through the door at Cotteswold Dental Practice & am happy to say I have just had the 1st of my 5 appointments. I can say with confidence I am very happy with the treatment I received from Thomas & his colleague, he was kind & considerate & talked me through everything he was doing.
I won’t say I am looking forward to my next appointment but feel much more relaxed about going.
— Susan B
Verified review (1991113)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks Susan : )
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Patient
Excellent experience
Excellent experience from someone who does not like dentists. Thanks.
— Anonymous
Verified review (1990954)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
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Professional
Cotteswold House
Jake listened and advised me what to do next. I was a littlle stressed and can be anxious without reason at times. I was grateful for the understanding shown.
— Anonymous
Verified review (1990856)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you : )
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Patient
Root canal treatment
Jake was very professional with the work carried out and made you feel at ease as best he could.
— Melvyn C
Verified review (1990343)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Melvyn.
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Professional
Exceptional as always
Friendly staff, had very bad experiences with previous dentist practises. 100% recommended.
— John W
Verified review (1990149)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, John.
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Patient
Filling
As always, very professional and efficient. Good conversation and explanation of what was required and then what had been done when the treatment was completed.
— Peter M
Verified review (1989284)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Peter.
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Patient
Exceptional service
This highly organised and motivated team of lovely, friendly professionals helped me overcome my phobia of dentistry and continue to provide exemplary treatment, they shine as a beacon of excellence for others to follow, especially those that pretend to be kings and queens of the gnashers.
— Christopher E
Verified review (1989260)
Review left 2 years ago
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Reply from Cotteswold House
Thank you, Chris.
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Patient
Repair to worn tooth
Good, friendly care and overall service. Communication skills with all staff first class.
— Anonymous
Verified review (1989128)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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Patient
Complex Filling
As usual, first class Dental care from Rachel and Jen, thank you!
— Anonymous
Verified review (1989021)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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