Everything went smoothly and an unpleasant procedure was made eminently bearable by top notch care!
— Anonymous
Verified review (1988937)
Review left 2 years ago
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Reply from Cotteswold House
Thank you : )
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Patient
Seen promptly
The staff are great. Helpful, kind and courteous. Booked an appointment as had dental issue outside of usual 6 monthly check up. Seen promptly and matter sorted.
— Anonymous
Verified review (1987956)
Review left 2 years ago
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Patient
Hygienist
As always friendly and pleasant receptionist on arrival. Chloe my hygienist is very friendly and professional. Always does a great job and explains everything very clearly.
— Gary H
Verified review (1987551)
Review left 2 years ago
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Thank you, Gary : )
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Patient
6 monthly check up.
Always a pleasure, no pain, no problems.
— Gilbert L
Verified review (1987536)
Review left 2 years ago
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Thank you Gilbert : )
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Patient
Very effective hygiene program
I started with Cloe at Cotteswold House over 18 months ago as I was frustrated at negative experiences with my previous dentist/hygienist. Working with Cloe has taught me (52 years old!) the difference between brushing my teeth, and brushing my teeth in line with a structured improvement plan provided by Cloe over a period of time. This has allowed me to have a relatively healthy set of gums and far less sensitivity. Overall a positive experience where the focus is now on effective prevention rather than reactive treatment.
— Matthew S
Verified review (1987532)
Review left 2 years ago
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Thank you Matthew : )
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Patient
Great staff
Changed to this dentist and very happy I did, great staff members and always get a smile from the happy girls which makes going to the dentist less daunting.
Nice cool vibe practice.
Keep up the good job.
— Nick C
Verified review (1987527)
Review left 2 years ago
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Thank you Nick : )
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Patient
6 month check-up and Hygienist
Friendly and professional staff team. Seen on time. Procedures explained prior to work. Very pleasant experience all round.
— Anonymous
Verified review (1987163)
Review left 2 years ago
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Patient
Hygienist
I struggle with the dentist and I take music and they very reassuring.
— Anonymous
Verified review (1986348)
Review left 2 years ago
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Patient
As always cheerful greetings
Have been pleased with the treatments I've received at Cotteswold House dental practice.
— Susan P
Verified review (1985993)
Review left 2 years ago
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Thank you Susan : )
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Patient
Hygienist Appointment
Joanne is very professional whilst maintaining a friendly and approachable manner. Joanne always starts my appointment by asking if I have any problems & ensures that she does her utmost to resolve any difficulties that I may have.
— Anonymous
Verified review (1985821)
Review left 2 years ago
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Patient
Dental Review
Once again, I was delighted with the care provided by Dr Smith and the team. The surgery has a friendly and welcoming atmosphere and I was briefed on all aspects of my dental health and given a plan for the future.
— David B
Verified review (1985713)
Review left 2 years ago
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Thank you David : )
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Professional
Tooth extraction
Tom explained everything clearly & calmly and completed the procedure without any fuss.
— Anonymous
Verified review (1985687)
Review left 2 years ago
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Patient
First treatment for two crowns
I have had to wait a few months due to family health problems to start my treatment, had the first part, will go back in two weeks to have the crowns fitted.
Very friendly staff giving a professional service with a sense of humor. See you in two weeks time Mathew, many thanks.
— David Y
Verified review (1985613)
Review left 2 years ago
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Thank you David : )
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Patient
Excellent, as always
Always a friendly, personal yet professional service. I always feel listened to and my anxiety taken seriously.
— Beverley W
Verified review (1985611)
Review left 2 years ago
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Thank you Beverley : )
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Professional
Check-ups and Hygienist
Everything absolutely spot on! Thank you.
— Antony W
Verified review (1985239)
Review left 2 years ago
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Thank you Antony : )
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Patient
Fantastic
I had my first tooth removed at the age of 60 yesterday. It was a big tooth and I was terrified. I was immediately put at ease and informed of the process all the way through. I honestly felt no pain at all. In addition to great dentistry, Rachel and Jessica both have this lovely calm demeanour which put me at ease immediately. Rachel is my usual dentist and diagnosed the infection and Jessica did the extraction, both were fantastic.
— Alexandra H
Verified review (1984967)
Review left 2 years ago
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Reply from Cotteswold House
Thank you for your lovely words Alexandra.
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Patient
Infected/swolen gum
Extremely friendly and very helpful with answering questions.
— Hamza S
Verified review (1984512)
Review left 2 years ago
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Thank you for your kind review, Hamza.
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Patient
Regular 6 month checkup
I attended the practice on Wed 1st May for regular check up appointment with Rachel. A short wait but nothing to complain about. Rachel and Jen - the hygienist - both had plenty of time for me. All my questions were dealt with and everything was explained to me. I asked about another matter, extra to my appt and both girls had plenty of time to talk things over with me. A pleasant experience, as always. A full 100% satisfaction.
— Susan C
Verified review (1984413)
Review left 2 years ago
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Thank you for your kind review, Susan.
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Patient
My journey
I would like to thank Thomas Allan, for the amazing support and advice towards my journey. All my life I was afraid of dentists until he reassured me and explained the whole process over a nice chat. A Big Well done
— Dinarte G
Verified review (1984285)
Review left 2 years ago
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Thank you for your kind review, Dinarte.
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Patient
Extraction
I was extremely satisfied with the treatment carried out by Tom and his assistant, they were both very professional and reassuring. My whole experience in my opinion was faultless. I am very grateful for the care provided. Thank you very much.
— Anonymous
Verified review (1984117)
Review left 2 years ago
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Thank you for your kind review.
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