Offered an appointment the next day. Thorough examination and an X-ray. Diagnosis.
— Vivien L
Verified review (2011162)
Review left 2 years ago
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Thank you, Vivien : )
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Root canal
Really informative from the team who talked through the procedure. A great level of care and advice.
— Anonymous
Verified review (2011021)
Review left 2 years ago
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Hygienist appointment
Very friendly staff, everything was clearly explained to me.
— Anonymous
Verified review (2010406)
Review left 2 years ago
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Thank you : )
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Root extraction
I needed a root extracted after a tooth and bridge snapped. I was worried, because my teeth have always been a bit problematic. I needn’t have worried, Roger Moore did it quickly and efficiently, at the same time being very kind and reassuring. No complaints from me!
— Anonymous
Verified review (2009898)
Review left 2 years ago
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Thank you : )
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Lovely dentist
Lovely dentist, Matt is so lovely and kind, I have lots of mental anxiety around my teeth and he understands and is always so nice and gentle with me.
— Anonymous
Verified review (2009150)
Review left 2 years ago
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Thank you : )
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Root treatment
Good experience from beginning to end. No pain or discomfort, good descriptive communication of each stage.
— Anonymous
Verified review (2007087)
Review left 2 years ago
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Thank you : )
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Patient
Cotteswold House
Good Advice - further appointments.
— Helen P
Verified review (2006839)
Review left 2 years ago
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Thanks Helen : )
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Hygienist
Very pleasant and informative throughout appointment.
— Andrew H
Verified review (2005882)
Review left 2 years ago
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Hygienist appointment
As usual Joanna was highly professional and skilled at what she does. Explained each stage to me and how I could increase the health of my gums and teeth. Love going to my hygienist.
— Anonymous
Verified review (2005718)
Review left 2 years ago
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Everything all good.
Pleasant staff and appointment all went well. Pleased I moved from NHS and really not much difference in costs.
— Bridget G
Verified review (2005045)
Review left 2 years ago
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As always, excellent!
The staff on the reception are always very welcoming and helpful. I have been coming to this dentist for nearly 2 years now and will never change again!
— James D
Verified review (2003523)
Review left 2 years ago
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Thank you, James : )
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Cotteswold House
My appointment was with Joanne Wilkinson and Tom. Both parts were dealt with efficiently and with friendliness which put me at my ease! Tom was standing in for Matthew and was friendly and explained what he was doing.
— Judith W
Verified review (2003355)
Review left 2 years ago
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Thank you, Judith : )
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What a breath of fresh air
Having been very poorly served by a Gloucester NHS dentist my first visit today seemed to be taking part in another world. Clean and refreshing layout and excellent staff. If the treatment is like first impressions then the cost is worth it.
— Robert G
Verified review (2002538)
Review left 2 years ago
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Well looked after
I felt in very good hands. Made a good dental plan.
— Lauren J
Verified review (2002350)
Review left 2 years ago
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Implant advice
Very helpful and excellent service.
— David S
Verified review (2001133)
Review left 2 years ago
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Thank you, David : )
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Amazing
I have only been a handful of times and have a lot of work to be done in the future. Everyone i have come on to contact with have been utterly amazing! I am so frightened everytime i come in. Usually end up in tears completwly embarressed but everone is so kind, calm and compassionate. Its just wonderful i have never felt so cared for and looked after at a dental practice before.
— Anonymous
Verified review (2000814)
Review left 2 years ago
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Thank you for this lovely review : )
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Front top teeth
I was aware that this appointment would be two hours! Jake explained the entire process and put me at ease right from the start. He kept me informed of everything!
Considering I have a phobia of dentists I am looking forward to my next appointment.
— Sharon D
Verified review (2000424)
Review left 2 years ago
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Thank you, Sharon : )
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Urgent appointment
I called the practice & was given an urgent appointment. Matthew Smith did an xray & explained the treatment required. He checked my medications & general health before prescribing treatment. Links were sent to me for topical treatment & if it doesn't settle down I have been told to go back in two weeks. Calm, caring advice & reassurance was given and that is why I have been coming to this surgery all my adult life.
— Patricia M
Verified review (2000087)
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Nervous patient, but great staff
I am an extremely nervous patient but the staff at this dental practice are absolutely brilliant. From the receptionists through to the hygienist. They talk you through everything. My first appointment here, they sat talking to me in the chair in the waiting room before I managed to sit in the dentist chair. A few years later, I still have issues going, but it is getting getter, all thanks to Jessica and Elaine. If you are a nervous patient, I would highly recommend this dental practice.
— Tracie H
Verified review (1999857)
Review left 2 years ago
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Superb dentist
Left my NHS dentist and came to this one, recommended by a friend. All the staff are friendly, the practice is clean, well laid out and welcoming. The dentists are skilled and take the time to ensure all your questions are answered, offering help and advice when needed. Couldn’t be happier, so glad I became a patient.
— Sheila W
Verified review (1998397)
Review left 2 years ago
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