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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 1009 reviews

5 out of 5 stars

+ 178 reviews from Google 1187 total reviews

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Latest Reviews by Working Feedback

Emergency appointment for tooth and gum pain

5 out of 5 stars
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Offered an appointment the next day. Thorough examination and an X-ray. Diagnosis.

— Vivien L

Verified review (2011162) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Vivien : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root canal

5 out of 5 stars
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Really informative from the team who talked through the procedure. A great level of care and advice.

— Anonymous

Verified review (2011021) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Very friendly staff, everything was clearly explained to me.

— Anonymous

Verified review (2010406) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root extraction

5 out of 5 stars
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I needed a root extracted after a tooth and bridge snapped. I was worried, because my teeth have always been a bit problematic. I needn’t have worried, Roger Moore did it quickly and efficiently, at the same time being very kind and reassuring. No complaints from me!

— Anonymous

Verified review (2009898) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely dentist

5 out of 5 stars
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Lovely dentist, Matt is so lovely and kind, I have lots of mental anxiety around my teeth and he understands and is always so nice and gentle with me.

— Anonymous

Verified review (2009150) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Root treatment

5 out of 5 stars
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Good experience from beginning to end. No pain or discomfort, good descriptive communication of each stage.

— Anonymous

Verified review (2007087) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Good Advice - further appointments.

— Helen P

Verified review (2006839) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks Helen : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Very pleasant and informative throughout appointment.

— Andrew H

Verified review (2005882) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Andrew : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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As usual Joanna was highly professional and skilled at what she does. Explained each stage to me and how I could increase the health of my gums and teeth. Love going to my hygienist.

— Anonymous

Verified review (2005718) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everything all good.

5 out of 5 stars
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Pleasant staff and appointment all went well. Pleased I moved from NHS and really not much difference in costs.

— Bridget G

Verified review (2005045) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Bridget : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

As always, excellent!

5 out of 5 stars
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The staff on the reception are always very welcoming and helpful. I have been coming to this dentist for nearly 2 years now and will never change again!

— James D

Verified review (2003523) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, James : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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My appointment was with Joanne Wilkinson and Tom. Both parts were dealt with efficiently and with friendliness which put me at my ease! Tom was standing in for Matthew and was friendly and explained what he was doing.

— Judith W

Verified review (2003355) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Judith : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

What a breath of fresh air

5 out of 5 stars
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Having been very poorly served by a Gloucester NHS dentist my first visit today seemed to be taking part in another world. Clean and refreshing layout and excellent staff. If the treatment is like first impressions then the cost is worth it.

— Robert G

Verified review (2002538) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Robert : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Well looked after

5 out of 5 stars
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I felt in very good hands. Made a good dental plan.

— Lauren J

Verified review (2002350) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Lauren : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Implant advice

5 out of 5 stars
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Very helpful and excellent service.

— David S

Verified review (2001133) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, David : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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I have only been a handful of times and have a lot of work to be done in the future. Everyone i have come on to contact with have been utterly amazing! I am so frightened everytime i come in. Usually end up in tears completwly embarressed but everone is so kind, calm and compassionate. Its just wonderful i have never felt so cared for and looked after at a dental practice before.

— Anonymous

Verified review (2000814) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for this lovely review : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Front top teeth

5 out of 5 stars
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I was aware that this appointment would be two hours! Jake explained the entire process and put me at ease right from the start. He kept me informed of everything!
Considering I have a phobia of dentists I am looking forward to my next appointment.

— Sharon D

Verified review (2000424) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Sharon : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Urgent appointment

5 out of 5 stars
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I called the practice & was given an urgent appointment. Matthew Smith did an xray & explained the treatment required. He checked my medications & general health before prescribing treatment. Links were sent to me for topical treatment & if it doesn't settle down I have been told to go back in two weeks. Calm, caring advice & reassurance was given and that is why I have been coming to this surgery all my adult life.

— Patricia M

Verified review (2000087) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Patricia : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Nervous patient, but great staff

5 out of 5 stars
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I am an extremely nervous patient but the staff at this dental practice are absolutely brilliant. From the receptionists through to the hygienist. They talk you through everything. My first appointment here, they sat talking to me in the chair in the waiting room before I managed to sit in the dentist chair. A few years later, I still have issues going, but it is getting getter, all thanks to Jessica and Elaine. If you are a nervous patient, I would highly recommend this dental practice.

— Tracie H

Verified review (1999857) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Tracie : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb dentist

5 out of 5 stars
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Left my NHS dentist and came to this one, recommended by a friend. All the staff are friendly, the practice is clean, well laid out and welcoming. The dentists are skilled and take the time to ensure all your questions are answered, offering help and advice when needed. Couldn’t be happier, so glad I became a patient.

— Sheila W

Verified review (1998397) Review left 2 years ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you, Sheila : )
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient