I am a very nervous patient, but my visit today was outstanding. I had a deep clean with my Hygenist and she was fantastic, patient and extremely approachable.
— Elaine H
Verified review (2390402)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
What lovely feedback to receive! We’re so pleased your visit was such a positive one and that your hygienist helped you feel supported throughout the appointment. We know nerves affect a lot of patients so feeling comfortable with your treatment during your visit is really important, and hopefully makes returning a little less stressful each time! Thank you so much for sharing your experience :)
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Patient
Good treatment
The reception staff are friendly and helpful. The treatment I have received has been good...everything explained really clearly and put at ease by the dentist.
— Anonymous
Verified review (2389016)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s lovely to hear the team made you feel welcome and well looked after. We’re glad everything was clearly explained and that you felt comfortable during your visit. Thanks for taking the time to share your experience.
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Patient
They make sure that you are comfortable
Friendly staff always making sure that you are comfortable with what they are doing.
— Anonymous
Verified review (2386566)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re really glad you felt at ease during your visit. The team always aims to make sure patients feel comfortable and well looked after, so it’s lovely to hear that came across. Thanks for sharing your experience.
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Patient
Review from Google
Excellent Sinaed is just so professional kind , honest and respectful. Great service and a great team
— pauline little
T383500
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Pauline, thank you for sharing your experience with Sinead. It's wonderful to hear about the excellent level of care and treatment you received from the whole team and how it contributed to a great visit. We look forward to seeing you again :)
Review from Google
As always, very good service
— A Google User
T381693
Review left 4 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Ivan, thank you very much for leaving us a 5-star review. It's great that you were so happy with your service and we really appreciate you sharing your experience with others. We look forward to seeing you again!
Review from Google
I had to have my wisdom tooth removed, and was dreading it, as I’ve had some really horrible experiences with tooth extraction. But the dentist was very reassuring and through with explaining everything. She numbed my gum , then waited for the gum to be really numb, before extracting the tooth. It all went very smoothly, with very little bleeding. If only all of my previous experiences had been so good.
— Fern Harden
T380608
Review left 5 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Fern. We’re really glad to hear your wisdom tooth removal went so smoothly with us and was a much more positive experience than your previous extractions. It’s wonderful that the careful approach of our dentist and her clear explanations helped put you at ease. Thank you for sharing your feedback, we will pass it on!
A good job done
A very pleasant experience and a good job done, thank you
— Anonymous
Verified review (2380353)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Really glad your visit went well with us and that you were pleased with the outcome. Thanks so much for sharing your experience.
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Professional
Calm attention
Calm attention. Friendly and professional
— Anonymous
Verified review (2379992)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We're so pleased to hear that you found your visit calming and friendly. We have a great team and it's wonderful that their professional manner and warm approach put you at ease. Thank you for sharing.
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Patient
Excellent experience
Excellent experience as usual (as excellent as a dentist can be).
— Anonymous
Verified review (2379218)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for sharing your review, it's great to hear that it was a positive experience for you and that you were very happy with your dental visit. We look forward to seeing you again.
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Patient
Check up
A check up with dentist and the hygienist
— Nicola B
Verified review (2375431)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for giving us 5 stars Nicola! We're really pleased your dental and hygiene appointments were smooth and positive experiences for you, and we look forward to seeing you again.
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Patient
Informative and skilled dental work
A friendly, efficient welcome on arrival and informative and skilled dental work along with an empathetic manner
— Jacqueline B
Verified review (2374665)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Jacqueline, thank you for your lovely review, it's so nice to hear that our team welcomed and reassured you at every step of your visit and that you were happy with your treatment. We really appreciate you taking the time to share your thoughts.
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Patient
Cotteswold House
Denture adjustments
— Dennis B
Verified review (2374621)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for giving us a 5-star review Dennis, we really appreciate that you've shared your experience for others.
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Patient
Review from Google
I won’t lie, I was dreading going back to the dentist after 7 years hiatus following some really shoddy treatment at my old practice.
Matthew and the Dental Nurse working with him were a delight and put me right at ease from the start right through the appointment. I had ample opportunity to discuss concerns about my teeth and got answers to all of my questions.
I cannot fault the team at all.
— Ella-Joy Hunton
T375343
Review left 5 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Ella-Joy, we're so pleased to hear you had such a positive experience with us after your previous treatment elsewhere. It's great you now felt able to revisit the dentist and thank you for trusting us with your care. Matthew and team are brilliant and you're definitely in safe hands! Thank you for taking the time to share your feedback, we really appreciate it.
Review from Google
Saw Matthew and Tracey. The whole experience was great. Made me feel at ease, very friendly, very thorough and very professional. Would highly recommend
— Maxine Dodd
T374983
Review left 5 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you for your review Maxine, it's great to hear how positive you found your visit to the dentist and hygienist. We're lucky to have such a good team here to provide our patients with the best treatment and experience. Thanks for sharing!
Review from Google
Very friendly staff, always very conscientious and supportive.
— Ian Fendt
T374484
Review left 5 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Ian, this is so nice to read, thank you! We love our patients and what we do, and we're really happy this helps to create a positive experience for your visits. Thank you very much for taking the time to share your feedback.
Review from Google
Hygienist was absolutely professional, very pleasant and beautiful smile.
Reception was very welcoming and accommodating.
— Allan Bennett
T374042
Review left 5 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for your feedback Allan, we’re delighted to hear you had such a positive experience with our hygienist and reception team. We really appreciate you taking the time to share your experience and look forward to seeing you again at your next visit!
My hygienist appointment
My hygienist, Tracey, was very kind, thorough and considerate.
— Karen E
Verified review (2368929)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s lovely to hear Tracey made your visit so positive. She’ll be very happy to know her care and attention made a difference, thank you for sharing.
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Patient
My recent appointment
Staff were courteous and willing to accomodate my hearing problem.
— Anonymous
Verified review (2368889)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re really pleased to hear the team were able to support you and make the adjustments you needed. Thank you very much for sharing your experience.
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Patient
Review from Google
Excellent as ever
Kind respectful and efficient
Lovely experience with the hygienist team
Thank you
— anne blake
T372835
Review left 5 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you Anne. We’re really pleased to hear your visit was such a positive one again. It’s great to know the hygienist team helped make your appointment comfortable and enjoyable. Thank you very much for taking the time to share your kind feedback, we really appreciate it.
Quick filling
Quick filling. No issues. Very pleased.
— Paul B
Verified review (2367728)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Really pleased to hear your appointment went well Paul and that everything was nice and straightforward. Thanks for letting us know!
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