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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 944 reviews

5 out of 5 stars

+ 146 reviews from Google 1090 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Margaret Reeve

T357205 Review left 5 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you Margaret, we really appreciate you taking the time to leave a 5 star review. Many thanks for your support.

Respectful

5 out of 5 stars
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Friendly and respectful staff.

— Mandy R

Verified review (2342979) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear that our team made you feel welcomed and respected. Thank you very much for sharing your kind words.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great service as always. Kept informed of procedures throughout appointment.

— Sue Richards

T356011 Review left 5 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Sue, it’s great to hear your visit met expectations and that the explanations throughout the appointment helped you feel comfortable and informed. Thank you for your review!

Review from Google

5 out of 5 stars
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Always a pleasure!thankyou everyone
.

— John mitchell

T355668 Review left 5 months ago
This review complies with Google's policies.

Reply from Cotteswold House

So nice to hear that John! We’re glad your visits continue to be a positive experience for you.

Cotteswold House

5 out of 5 stars
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Happy patient

— Anonymous

Verified review (2341856) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Lovely to hear that — we’re really pleased you’re happy with your care!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— ott cuba

T355248 Review left 5 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Ott, thanks so much for giving our practice a 5-star rating — it’s really appreciated and we're pleased you're so happy with your care.

Service is second to none

5 out of 5 stars
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Been a patient here for many years and as always the staff and service is second to none

— Gary A

Verified review (2341475) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks Gary, it’s wonderful to hear that your experiences over the years have continued to be so positive. We really appreciate your loyalty and your kind words.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very caring

5 out of 5 stars
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Very caring and listened as I am a nervous patient after having had bad experiences in the past

— Anonymous

Verified review (2339158) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear that you felt heard and supported during your visit. We’re really glad our team made you feel comfortable, especially after your past experiences. Thank you so much for sharing.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant with my anxieties

5 out of 5 stars
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Always treated with respect and being a nervous patient they are brilliant with my anxieties. Thank you.

— Suzanne G

Verified review (2338618) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re so pleased you feel comfortable and well looked after when you visit. Supporting patients who feel anxious is really important to us, and it means a lot to hear that this makes a difference for you.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent and friendly service.

— Joanna H

Verified review (2338517) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Really pleased to hear you had such a positive experience. Thanks for taking the time to share it!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt I was in good hands throughout

5 out of 5 stars
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An excellent service today - the team were friendly and engaging. All the work was explained beforehand, I was well looked after and ongoing maintenance was discussed. I felt I was in good hands throughout.

As an added bonus, while I'm a grown adult with significant responsibilities, I still earned a good boy dinosaur sticker. Attention to detail like this can't be underestimated - will be back.

— Anonymous

Verified review (2338221) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

So glad to hear you felt comfortable and well looked after during your visit! We're really pleased that you left feeling confident about your treatment and maintenance (always our goal) — and of course, the dinosaur sticker was definitely well deserved! 🦖 We look forward to seeing you again soon.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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All good, thanks.

— Anonymous

Verified review (2338192) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Great to hear everything went well! Thanks for letting us know.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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As a nervous patient I was put a my ease which made my experience OK. Thank you

— Anonymous

Verified review (2338099) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re glad we could help you feel more at ease and make your visit a positive experience. Thank you for sharing your feedback!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant. No fuss, no pain extraction by Olivia. Excellent experience all round.

— Jeffrey A

T351307 Review left 5 months ago
This review complies with Google's policies.

Reply from Cotteswold House

It’s lovely to hear Olivia made the extraction feel so straightforward and comfortable for you. Really pleased the whole visit went so well, thank you for sharing your experience.

The dentist was very pleasant

5 out of 5 stars
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The reception Ladies are nice, friendly and efficient in their work. The dentist was very pleasant, he put me at ease.

— Anonymous

Verified review (2335465) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s lovely to hear that both the reception team and the dentist helped make your visit comfortable and stress-free. We really appreciate you sharing your experience!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Welcoming and friendly

5 out of 5 stars
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As always the staff were welcoming and friendly. The whole practice is very clean and well presented, the dentist being knowledgeable and informative.

— Anonymous

Verified review (2335461) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear that you always feel welcomed and well cared for. We’re very glad the team and the practice environment continue to make your visits a positive experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Delighted with the result

5 out of 5 stars
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I have just completed a very long and complicated procedure and am delighted with the result. Guy has done a great job. The pain and inconvenience has been well worth the result.

— Anonymous

Verified review (2332990) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s wonderful to hear you’re so pleased with the final outcome after such a lengthy process. Guy will be delighted to know the result feels worth all the effort. Thank you for sharing your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Jessica is the best dentist I have ever had. Filling was totally painless, quick and easy. Reception staff always helpful and happy

— Adrian Maggs

T349022 Review left 6 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Adrian - Really glad to know the team’s friendliness and the speed of getting you seen when you need it have been helpful. Thanks so much for sharing that for others, we really appreciate it.

Review from Google

5 out of 5 stars
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CHDC has been looking after my oral health for many years. I have every confidence in all the departments and can thoroughly recommend the practice. It is well managed and friendly, with timely reminders of upcoming appointments.

— Terry Thorpe

T348804 Review left 6 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Really lovely to hear you’ve felt well looked after over the years, Terry. We’re glad the whole team — and those appointment reminders — help keep things running smoothly for you. Thanks so much for the recommendation and for sticking with us.

All the staff are lovely

5 out of 5 stars
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Dentist is not one of my favourite places to visit! Everyone puts you at ease. I was always fearful of going but not anymore.
All the staff are lovely and so helpful.

— Lorraine M

Verified review (2331578) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Lorraine, it’s really great to hear that visiting the dentist feels so much easier for you now. Knowing the team helps take away that fear means a lot, thank you for sharing your kind words and experience and we look forward to seeing you next time!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient