Working Feedback

Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 981 reviews

5 out of 5 stars

+ 157 reviews from Google 1138 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Caring and professional

5 out of 5 stars
workingfeedback logo
A caring and professional experience for the treatment I received.

— Anonymous

Verified review (2366981) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really pleased to hear you felt well cared for and supported during your treatment, thank you for leaving your feedback.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied

5 out of 5 stars
workingfeedback logo
Very satisfied with examination and explanation of treatment options

— Anonymous

Verified review (2366465) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really glad to hear you were happy with your visit and that the explanations helped you feel clear about your options. Thank you for sharing your feedback!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
workingfeedback logo
Excellent service

— Andrew H

Verified review (2365375) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really pleased to hear you had a great experience Andrew, thank you for taking the time to let us know!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
workingfeedback logo
Helpful and friendly staff.

— Anonymous

Verified review (2363343) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear the team made your visit a positive one. Thanks for sharing your feedback!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very nice and helpful

5 out of 5 stars
workingfeedback logo
Very nice and helpful, let you decide what sort of treatment you need and never try and force a more expensive alternative

— Anonymous

Verified review (2360858) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear you felt supported and never under any pressure. We’re really glad you appreciated that the team took the time to talk through your options appropriately and let you choose what felt right for you. Thank so much for sharing your experience, I'm sure this will be reassuring for other patients to hear.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calming staff and atmosphere

5 out of 5 stars
workingfeedback logo
I am a nervous patient but calming staff and atmosphere helps loads, thank you

— Deborah B

Verified review (2360647) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Deborah, it’s great to hear that the relaxed and friendly atmosphere and our lovely team made a difference for you. We know dental visits can feel daunting sometimes, so we’re really glad you felt more at ease. Thank you for letting us know.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very competent

5 out of 5 stars
workingfeedback logo
Staff were cheerful, and very competent. I had no worries concerning my treatment.

— David W

Verified review (2359908) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re so glad your visit went smoothly David! It’s wonderful to hear that the team’s cheerful and professional approach helped make your treatment worry-free, thank you for sharing your experience with us.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
workingfeedback logo
Very good treatment

— Anonymous

Verified review (2359633) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It's always lovely to hear that our patients are very happy with their treatment, thank you very much for letting us know!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel at ease and comfortable

5 out of 5 stars
workingfeedback logo
Having not been for just over a year, I was concerned for my appointment. Jess was extremely friendly, made me feel at ease and comfortable. Jess has made an appointment for me that suits my physical needs. Couldn’t ask for more.

— Sharon D

Verified review (2359618) Review left 5 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Sharon. It’s really nice to hear that your visit felt comfortable and reassuring, and Jess will be pleased to know she helped put you at ease and she made arrangements that work for you. Thanks so much for sharing your experience for others.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very good experience with Tracy the hygienist. She's very gentle and does a very thorough job.

— Bridget Gallagher

T367018 Review left 6 months ago
This review complies with Google's policies.

Reply from Cotteswold House

We’re so pleased to hear your experience with Tracey was such a positive one. She’ll be delighted to know how supportive you found her approach. Thank you for sharing your feedback, Bridget.

Friendly, caring

5 out of 5 stars
workingfeedback logo
Have been a patient for many years. I have always found the practice to be run well and the staff friendly, caring and helpful.

— Heather B

Verified review (2358632) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s really lovely to hear that your experience has been so positive over the years, Heather. We’re grateful for your continued trust and pleased that the team’s care and support have made such a difference. Thank you for taking the time to share this.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Guy Bailey is clearly a very competent and professional dentist. But more than that he communicates clearly, explaining what he is doing in terms I understand, offering options, and adapting his plan where needed. He's chatty and friendly which makes the process easy and stress free. His nurse Georgia makes up a really good team and she shares with Guy an easy manner and engaging personality. I've been a patient at Cotteswold House for a couple of years now, and under Guy for implants for the last few months and I'm thoroughly impressed. Highly recommended.

— Roger Davies

T366615 Review left 6 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Roger, Thank you so much for taking the time to share this. We’re really glad to hear how comfortable and well informed you’ve felt throughout your treatment with Guy and Georgia — they make a great team and will be delighted by your kind words :) It’s lovely to know your experience over the past couple of years has been such a positive one. Thanks again for the recommendation!

Take the time to explain every step

5 out of 5 stars
workingfeedback logo
Lovely surgery. Everyone is so friendly and puts everyone at ease.
At every appointment the staff are friendly, especially Scarlett, Caitlin, Selina and the hygienist Jo take the time to explain every step of the treatment.

— Anonymous

Verified review (2357702) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for sharing your experience, we’re so glad you feel comfortable when you visit. It’s great to hear that the team take the time to explain things clearly and help put you at ease, they’ll really appreciate your kind words :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I had a great experience at Cotteswold House Dental Care. The whole team were so lovely and made my appointment feel calm and stress-free. Everything went smoothly, and I felt very well looked after. Highly recommend!

— RoseA S

T366200 Review left 6 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thanks RoseA, it’s lovely to hear how positive your experience was. We’re really pleased the team helped make your visit feel calm and easy, and that you felt well cared for during your visit. Thank you so much for the recommendation, it really means a lot!

Cotteswold House

4 out of 5 stars
workingfeedback logo
Very professional and very advanced. Looking forward to seeing what is recommended to help sort my back teeth out!

— Martin S

Verified review (2357422) Review left 6 months ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A great experience

5 out of 5 stars
workingfeedback logo
Our visit to the dentist today was a great experience as always, Jessica, Jo, Scarlet, Clare, all made both of us feel cared for, thank you.

— Diana C

Verified review (2356368) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Diana - It’s lovely to hear that your visit felt like such a positive experience again. The team will be delighted to know they helped you both feel so well looked after, thank you for letting me know.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very high standards

5 out of 5 stars
workingfeedback logo
I had a review appointment today and found the treatment excellent. The staff are highly professional and skilled. I would say this dental practice has very high standards and are always striving to improve patient care.

— Myra T

Verified review (2355589) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really glad your visit was so positive! It's great that the care and dedication of the team comes across to our patients and we love that you can see our efforts to continually improving the patient experience. Thank you for your comments :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
workingfeedback logo
Professional and friendly as always. Diagnosed my problem and advised me of future treatment.

— Jennifer J

Verified review (2354242) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Jennifer, it’s great to hear your visit went smoothly and that you felt well informed about what comes next. We’re glad the team could support you and appreciate you taking the time to share your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
Excellent.

— Lynda T

Verified review (2353642) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Really glad to hear that Lynda, thank you for letting us know!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very informative

5 out of 5 stars
workingfeedback logo
Very pleased with treatment and very informative

— Michael B

Verified review (2353541) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really pleased to hear you were happy with the treatment and found the information helpful, Michael. Thanks for taking the time to share your experience, it's really appreciated.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient