Working Feedback

Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 981 reviews

5 out of 5 stars

+ 157 reviews from Google 1138 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Explained everything very clearly

5 out of 5 stars
workingfeedback logo
So happy with my new smile, Kate has done an amazing job and explained everything very clearly

— Carole B

Verified review (2351867) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s wonderful to hear how pleased you are with the results, Carole! Kate will be delighted to know how happy you are with her work and treatment. Thanks for choosing us at Cotteswold House and for sharing your experience - enjoy your new smile! :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
google logo
Staff always friendly and professional. Jo and Jen made me feel at ease on a painful day for me, so thank you ladies!

— Lynn Essex

T360632 Review left 6 months ago
This review complies with Google's policies.

Reply from Cotteswold House

It’s great to hear your visit went so well. We’re glad everything was clearly explained and that the team made you feel comfortable, as always. Thanks for sharing your experience.

My recent appointment

5 out of 5 stars
workingfeedback logo
My appointment was a 6 month check up with very friendly staff who made me feel at ease.

— John K

Verified review (2348732) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s nice to hear your check-up went well and that the team helped you feel comfortable during your visit. Thanks for taking the time to share!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Care is second to none

5 out of 5 stars
workingfeedback logo
Always a friendly welcome which makes you feel at ease, if you are a nervous patient.
From the reception team, Dentist, hygienist & dental assistants, everyone treats you with respect and professionalism. I would recommend anyone to Cotteswold House dental care, as the quality of care is second to none. Many thanks team, keep up the excellent work.

— Deborah B

Verified review (2348517) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s really lovely to hear how supported and comfortable you feel when you visit, especially if you’re a nervous patient. Knowing that every part of the team helps create that calm, respectful experience means a great deal and we really appreciate your recommendation. Thank you for sharing your review :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Lovely kind friendly practice. Reception staff very helpful. Olivia was brilliant during a first tooth extraction and it was a complicated one. Very calming, reassuring, gentle, professional and confident. Kept me informed and reassured throughout but not over the top and just got on with it. Great experience!

— Samantha Brockbank

T358615 Review left 6 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Samantha - it’s really lovely to hear how well supported you felt, especially during a first and more complex extraction. Olivia will be pleased to know her calm and straightforward approach helped make things easier, and it’s great to hear the reception team were helpful too. Thank you for sharing such thoughtful feedback — we’re glad the experience was a positive one!

Invisalign bonding

5 out of 5 stars
workingfeedback logo
I had an appointment to fit my Invisalign bonding and get started with the treatment. All went incredibly smoothly, the team were friendly and reassuring, and I’m now on my way to a fabulous new smile! Thank you

— Anonymous

Verified review (2347320) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

That's so lovely to hear! It's great your appointment went smoothly and that you felt well supported as you got started with treatment. We’re pleased everything went to plan and appreciate you taking the time to share your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough and professional

5 out of 5 stars
workingfeedback logo
Hygienist is so friendly and puts you at ease with her communication style. Thorough and professional. Can't fault.
Dentist - similar comments. Good talk experience - considering you're at the dentist.

— Anonymous

Verified review (2346138) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s really nice to hear how comfortable both appointments felt. We’re glad the hygienist’s approach and the dentist’s manner helped make the visit relaxed and straightforward — not always easy to achieve in a dental chair! Thanks for taking the time to share this.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
Excellent

— Judith S

Verified review (2345105) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re thrilled to hear that your experience was excellent, thank you so much for sharing. It’s always our aim to provide care that’s professional, friendly and reassuring so we’re pleased we hit the mark!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Margaret Reeve

T357205 Review left 6 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you Margaret, we really appreciate you taking the time to leave a 5 star review. Many thanks for your support.

Respectful

5 out of 5 stars
workingfeedback logo
Friendly and respectful staff.

— Mandy R

Verified review (2342979) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear that our team made you feel welcomed and respected. Thank you very much for sharing your kind words.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Great service as always. Kept informed of procedures throughout appointment.

— Sue Richards

T356011 Review left 7 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Sue, it’s great to hear your visit met expectations and that the explanations throughout the appointment helped you feel comfortable and informed. Thank you for your review!

Review from Google

5 out of 5 stars
google logo
Always a pleasure!thankyou everyone
.

— John mitchell

T355668 Review left 7 months ago
This review complies with Google's policies.

Reply from Cotteswold House

So nice to hear that John! We’re glad your visits continue to be a positive experience for you.

Cotteswold House

5 out of 5 stars
workingfeedback logo
Happy patient

— Anonymous

Verified review (2341856) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Lovely to hear that — we’re really pleased you’re happy with your care!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— ott cuba

T355248 Review left 7 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Ott, thanks so much for giving our practice a 5-star rating — it’s really appreciated and we're pleased you're so happy with your care.

Service is second to none

5 out of 5 stars
workingfeedback logo
Been a patient here for many years and as always the staff and service is second to none

— Gary A

Verified review (2341475) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks Gary, it’s wonderful to hear that your experiences over the years have continued to be so positive. We really appreciate your loyalty and your kind words.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very caring

5 out of 5 stars
workingfeedback logo
Very caring and listened as I am a nervous patient after having had bad experiences in the past

— Anonymous

Verified review (2339158) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear that you felt heard and supported during your visit. We’re really glad our team made you feel comfortable, especially after your past experiences. Thank you so much for sharing.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant with my anxieties

5 out of 5 stars
workingfeedback logo
Always treated with respect and being a nervous patient they are brilliant with my anxieties. Thank you.

— Suzanne G

Verified review (2338618) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re so pleased you feel comfortable and well looked after when you visit. Supporting patients who feel anxious is really important to us, and it means a lot to hear that this makes a difference for you.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
workingfeedback logo
Excellent and friendly service.

— Joanna H

Verified review (2338517) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Really pleased to hear you had such a positive experience. Thanks for taking the time to share it!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt I was in good hands throughout

5 out of 5 stars
workingfeedback logo
An excellent service today - the team were friendly and engaging. All the work was explained beforehand, I was well looked after and ongoing maintenance was discussed. I felt I was in good hands throughout.

As an added bonus, while I'm a grown adult with significant responsibilities, I still earned a good boy dinosaur sticker. Attention to detail like this can't be underestimated - will be back.

— Anonymous

Verified review (2338221) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

So glad to hear you felt comfortable and well looked after during your visit! We're really pleased that you left feeling confident about your treatment and maintenance (always our goal) — and of course, the dinosaur sticker was definitely well deserved! 🦖 We look forward to seeing you again soon.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
workingfeedback logo
All good, thanks.

— Anonymous

Verified review (2338192) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Great to hear everything went well! Thanks for letting us know.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient