So happy with my new smile, Kate has done an amazing job and explained everything very clearly
— Carole B
Verified review (2351867)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s wonderful to hear how pleased you are with the results, Carole! Kate will be delighted to know how happy you are with her work and treatment. Thanks for choosing us at Cotteswold House and for sharing your experience - enjoy your new smile! :)
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Patient
Review from Google
Staff always friendly and professional. Jo and Jen made me feel at ease on a painful day for me, so thank you ladies!
— Lynn Essex
T360632
Review left 6 months ago
This review complies with Google's policies.
Reply from Cotteswold House
It’s great to hear your visit went so well. We’re glad everything was clearly explained and that the team made you feel comfortable, as always. Thanks for sharing your experience.
My recent appointment
My appointment was a 6 month check up with very friendly staff who made me feel at ease.
— John K
Verified review (2348732)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s nice to hear your check-up went well and that the team helped you feel comfortable during your visit. Thanks for taking the time to share!
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Patient
Care is second to none
Always a friendly welcome which makes you feel at ease, if you are a nervous patient.
From the reception team, Dentist, hygienist & dental assistants, everyone treats you with respect and professionalism. I would recommend anyone to Cotteswold House dental care, as the quality of care is second to none. Many thanks team, keep up the excellent work.
— Deborah B
Verified review (2348517)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s really lovely to hear how supported and comfortable you feel when you visit, especially if you’re a nervous patient. Knowing that every part of the team helps create that calm, respectful experience means a great deal and we really appreciate your recommendation. Thank you for sharing your review :)
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Review from Google
Lovely kind friendly practice. Reception staff very helpful. Olivia was brilliant during a first tooth extraction and it was a complicated one. Very calming, reassuring, gentle, professional and confident. Kept me informed and reassured throughout but not over the top and just got on with it. Great experience!
— Samantha Brockbank
T358615
Review left 6 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Samantha - it’s really lovely to hear how well supported you felt, especially during a first and more complex extraction. Olivia will be pleased to know her calm and straightforward approach helped make things easier, and it’s great to hear the reception team were helpful too. Thank you for sharing such thoughtful feedback — we’re glad the experience was a positive one!
Invisalign bonding
I had an appointment to fit my Invisalign bonding and get started with the treatment. All went incredibly smoothly, the team were friendly and reassuring, and I’m now on my way to a fabulous new smile! Thank you
— Anonymous
Verified review (2347320)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
That's so lovely to hear! It's great your appointment went smoothly and that you felt well supported as you got started with treatment. We’re pleased everything went to plan and appreciate you taking the time to share your experience.
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Thorough and professional
Hygienist is so friendly and puts you at ease with her communication style. Thorough and professional. Can't fault.
Dentist - similar comments. Good talk experience - considering you're at the dentist.
— Anonymous
Verified review (2346138)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s really nice to hear how comfortable both appointments felt. We’re glad the hygienist’s approach and the dentist’s manner helped make the visit relaxed and straightforward — not always easy to achieve in a dental chair! Thanks for taking the time to share this.
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Patient
Appointment
Excellent
— Judith S
Verified review (2345105)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re thrilled to hear that your experience was excellent, thank you so much for sharing. It’s always our aim to provide care that’s professional, friendly and reassuring so we’re pleased we hit the mark!
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Review from Google
This person left a star rating but no comment.
— Margaret Reeve
T357205
Review left 6 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you Margaret, we really appreciate you taking the time to leave a 5 star review. Many thanks for your support.
Respectful
Friendly and respectful staff.
— Mandy R
Verified review (2342979)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s great to hear that our team made you feel welcomed and respected. Thank you very much for sharing your kind words.
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Review from Google
Great service as always. Kept informed of procedures throughout appointment.
— Sue Richards
T356011
Review left 7 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Sue, it’s great to hear your visit met expectations and that the explanations throughout the appointment helped you feel comfortable and informed. Thank you for your review!
Review from Google
Always a pleasure!thankyou everyone
.
— John mitchell
T355668
Review left 7 months ago
This review complies with Google's policies.
Reply from Cotteswold House
So nice to hear that John! We’re glad your visits continue to be a positive experience for you.
Cotteswold House
Happy patient
— Anonymous
Verified review (2341856)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Lovely to hear that — we’re really pleased you’re happy with your care!
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Review from Google
This person left a star rating but no comment.
— ott cuba
T355248
Review left 7 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Ott, thanks so much for giving our practice a 5-star rating — it’s really appreciated and we're pleased you're so happy with your care.
Service is second to none
Been a patient here for many years and as always the staff and service is second to none
— Gary A
Verified review (2341475)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks Gary, it’s wonderful to hear that your experiences over the years have continued to be so positive. We really appreciate your loyalty and your kind words.
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Very caring
Very caring and listened as I am a nervous patient after having had bad experiences in the past
— Anonymous
Verified review (2339158)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s great to hear that you felt heard and supported during your visit. We’re really glad our team made you feel comfortable, especially after your past experiences. Thank you so much for sharing.
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Brilliant with my anxieties
Always treated with respect and being a nervous patient they are brilliant with my anxieties. Thank you.
— Suzanne G
Verified review (2338618)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re so pleased you feel comfortable and well looked after when you visit. Supporting patients who feel anxious is really important to us, and it means a lot to hear that this makes a difference for you.
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Excellent
Excellent and friendly service.
— Joanna H
Verified review (2338517)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Really pleased to hear you had such a positive experience. Thanks for taking the time to share it!
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I felt I was in good hands throughout
An excellent service today - the team were friendly and engaging. All the work was explained beforehand, I was well looked after and ongoing maintenance was discussed. I felt I was in good hands throughout.
As an added bonus, while I'm a grown adult with significant responsibilities, I still earned a good boy dinosaur sticker. Attention to detail like this can't be underestimated - will be back.
— Anonymous
Verified review (2338221)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
So glad to hear you felt comfortable and well looked after during your visit! We're really pleased that you left feeling confident about your treatment and maintenance (always our goal) — and of course, the dinosaur sticker was definitely well deserved! 🦖 We look forward to seeing you again soon.
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My recent appointment
All good, thanks.
— Anonymous
Verified review (2338192)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Great to hear everything went well! Thanks for letting us know.
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