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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 981 reviews

5 out of 5 stars

+ 157 reviews from Google 1138 total reviews

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Latest Reviews by Working Feedback

My recent appointment

5 out of 5 stars
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As a nervous patient I was put a my ease which made my experience OK. Thank you

— Anonymous

Verified review (2338099) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re glad we could help you feel more at ease and make your visit a positive experience. Thank you for sharing your feedback!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant. No fuss, no pain extraction by Olivia. Excellent experience all round.

— Jeffrey A

T351307 Review left 7 months ago
This review complies with Google's policies.

Reply from Cotteswold House

It’s lovely to hear Olivia made the extraction feel so straightforward and comfortable for you. Really pleased the whole visit went so well, thank you for sharing your experience.

The dentist was very pleasant

5 out of 5 stars
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The reception Ladies are nice, friendly and efficient in their work. The dentist was very pleasant, he put me at ease.

— Anonymous

Verified review (2335465) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s lovely to hear that both the reception team and the dentist helped make your visit comfortable and stress-free. We really appreciate you sharing your experience!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Welcoming and friendly

5 out of 5 stars
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As always the staff were welcoming and friendly. The whole practice is very clean and well presented, the dentist being knowledgeable and informative.

— Anonymous

Verified review (2335461) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear that you always feel welcomed and well cared for. We’re very glad the team and the practice environment continue to make your visits a positive experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Delighted with the result

5 out of 5 stars
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I have just completed a very long and complicated procedure and am delighted with the result. Guy has done a great job. The pain and inconvenience has been well worth the result.

— Anonymous

Verified review (2332990) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s wonderful to hear you’re so pleased with the final outcome after such a lengthy process. Guy will be delighted to know the result feels worth all the effort. Thank you for sharing your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Jessica is the best dentist I have ever had. Filling was totally painless, quick and easy. Reception staff always helpful and happy

— Adrian Maggs

T349022 Review left 7 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Adrian - Really glad to know the team’s friendliness and the speed of getting you seen when you need it have been helpful. Thanks so much for sharing that for others, we really appreciate it.

Review from Google

5 out of 5 stars
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CHDC has been looking after my oral health for many years. I have every confidence in all the departments and can thoroughly recommend the practice. It is well managed and friendly, with timely reminders of upcoming appointments.

— Terry Thorpe

T348804 Review left 7 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Really lovely to hear you’ve felt well looked after over the years, Terry. We’re glad the whole team — and those appointment reminders — help keep things running smoothly for you. Thanks so much for the recommendation and for sticking with us.

All the staff are lovely

5 out of 5 stars
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Dentist is not one of my favourite places to visit! Everyone puts you at ease. I was always fearful of going but not anymore.
All the staff are lovely and so helpful.

— Lorraine M

Verified review (2331578) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Lorraine, it’s really great to hear that visiting the dentist feels so much easier for you now. Knowing the team helps take away that fear means a lot, thank you for sharing your kind words and experience and we look forward to seeing you next time!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent for reception and dentist, hygienist

— Anonymous

Verified review (2331351) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s wonderful to hear you felt well looked after by the whole team, thank you for sharing your experience!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I just returned from a consultation to consider having Dental Implants. The Implant surgeon, Jess, a very pleasant friendly young lady, asked me all the appropriate questions about my requirements, carried out a thorough examination of my teeth and gums, including all the required X-rays and will be providing me with a report to cover all my options and the costs involved. I left feeling confident that I would be in safe, expert hands if I decided to let Jess carry out the in Implant procedure.

— Tom Ball

T347698 Review left 7 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Tom, it’s lovely to hear your consultation left you feeling well informed and reassured. Jess will be really pleased to know her approach helped you feel confident about your options, and thank you for taking the time to share such thoughtful feedback!

I’m very grateful

5 out of 5 stars
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Matt helped adjust one of my teeth. He made minor adjustments which were helpful. Time will tell if this will work. He also gave me some clear instructions that I really needed to hear so I’m very grateful for that! Thanks

— Dominic M

Verified review (2330341) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear the adjustments and guidance were helpful, Dominic. We’re glad Matt could give you useful instructions, and we hope the improvement continues. Thank you for sharing your experience!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Hygienist visit

— Anonymous

Verified review (2330129) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for the 5 stars and for trusting us with your hygienist care!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Considerate staff

5 out of 5 stars
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Happy check up by considerate staff.

— Anonymous

Verified review (2329644) Review left 7 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

Great to hear your check-up went well and that you were well looked. Thanks for taking a moment to let us know.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and caring

5 out of 5 stars
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As usual, punctual, efficient and caring.

— Anonymous

Verified review (2328442) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s lovely to know your visits continue to run smoothly and that you always feel well looked after. We really appreciate you sharing this, thank you.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent routine review

5 out of 5 stars
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Once again, an excellent routine review with careful examination, clear communication and an agreed plan.

— David B

Verified review (2328139) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really pleased your routine visit was such a positive experience David, and that the appointment ran comfortably for you. Thank you for sharing your thoughts!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service.

— Udaya C

Verified review (2328042) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re really glad to hear you had a great experience — thank you for sharing it with us!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I've been with Cotteswold House about 10 years now and always had excellent treatment from the nicest people.

— Laurence Dean

T345539 Review left 8 months ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you Laurence, it’s wonderful to know your visit deserved top marks!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Gilbert Locke

T344797 Review left 8 months ago
This review complies with Google's policies.

Reply from Cotteswold House

We really appreciate the rating Gilbert, thank you for taking a moment to leave it!

Simply amazing

5 out of 5 stars
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As ever, the team at Cotteswold House were simply amazing. Thank you.

— Anonymous

Verified review (2326655) Review left 8 months ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s always wonderful to hear such kind words! We’re delighted that your visits continue to be a positive experience and we really appreciate your support.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service and very helpful with knowledgeable information to aid in self help.

— Chris Griffiths

T344632 Review left 8 months ago
This review complies with Google's policies.

Reply from Cotteswold House

We're really pleased to hear you had a good visit and that the advice you were given is useful for looking after things at home. If anything else pops up or you have more questions, we’re always happy to help!