As a nervous patient I was put a my ease which made my experience OK. Thank you
— Anonymous
Verified review (2338099)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re glad we could help you feel more at ease and make your visit a positive experience. Thank you for sharing your feedback!
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Brilliant. No fuss, no pain extraction by Olivia. Excellent experience all round.
— Jeffrey A
T351307
Review left 7 months ago
This review complies with Google's policies.
Reply from Cotteswold House
It’s lovely to hear Olivia made the extraction feel so straightforward and comfortable for you. Really pleased the whole visit went so well, thank you for sharing your experience.
The dentist was very pleasant
The reception Ladies are nice, friendly and efficient in their work. The dentist was very pleasant, he put me at ease.
— Anonymous
Verified review (2335465)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s lovely to hear that both the reception team and the dentist helped make your visit comfortable and stress-free. We really appreciate you sharing your experience!
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Welcoming and friendly
As always the staff were welcoming and friendly. The whole practice is very clean and well presented, the dentist being knowledgeable and informative.
— Anonymous
Verified review (2335461)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s great to hear that you always feel welcomed and well cared for. We’re very glad the team and the practice environment continue to make your visits a positive experience.
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Delighted with the result
I have just completed a very long and complicated procedure and am delighted with the result. Guy has done a great job. The pain and inconvenience has been well worth the result.
— Anonymous
Verified review (2332990)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s wonderful to hear you’re so pleased with the final outcome after such a lengthy process. Guy will be delighted to know the result feels worth all the effort. Thank you for sharing your experience.
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Jessica is the best dentist I have ever had. Filling was totally painless, quick and easy. Reception staff always helpful and happy
— Adrian Maggs
T349022
Review left 7 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Adrian - Really glad to know the team’s friendliness and the speed of getting you seen when you need it have been helpful. Thanks so much for sharing that for others, we really appreciate it.
Review from Google
CHDC has been looking after my oral health for many years. I have every confidence in all the departments and can thoroughly recommend the practice. It is well managed and friendly, with timely reminders of upcoming appointments.
— Terry Thorpe
T348804
Review left 7 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Really lovely to hear you’ve felt well looked after over the years, Terry. We’re glad the whole team — and those appointment reminders — help keep things running smoothly for you. Thanks so much for the recommendation and for sticking with us.
All the staff are lovely
Dentist is not one of my favourite places to visit! Everyone puts you at ease. I was always fearful of going but not anymore.
All the staff are lovely and so helpful.
— Lorraine M
Verified review (2331578)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Lorraine, it’s really great to hear that visiting the dentist feels so much easier for you now. Knowing the team helps take away that fear means a lot, thank you for sharing your kind words and experience and we look forward to seeing you next time!
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
Excellent for reception and dentist, hygienist
— Anonymous
Verified review (2331351)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s wonderful to hear you felt well looked after by the whole team, thank you for sharing your experience!
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I just returned from a consultation to consider having Dental Implants. The Implant surgeon, Jess, a very pleasant friendly young lady, asked me all the appropriate questions about my requirements, carried out a thorough examination of my teeth and gums, including all the required X-rays and will be providing me with a report to cover all my options and the costs involved. I left feeling confident that I would be in safe, expert hands if I decided to let Jess carry out the in Implant procedure.
— Tom Ball
T347698
Review left 7 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Tom, it’s lovely to hear your consultation left you feeling well informed and reassured. Jess will be really pleased to know her approach helped you feel confident about your options, and thank you for taking the time to share such thoughtful feedback!
I’m very grateful
Matt helped adjust one of my teeth. He made minor adjustments which were helpful. Time will tell if this will work. He also gave me some clear instructions that I really needed to hear so I’m very grateful for that! Thanks
— Dominic M
Verified review (2330341)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s great to hear the adjustments and guidance were helpful, Dominic. We’re glad Matt could give you useful instructions, and we hope the improvement continues. Thank you for sharing your experience!
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment
Hygienist visit
— Anonymous
Verified review (2330129)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for the 5 stars and for trusting us with your hygienist care!
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Considerate staff
Happy check up by considerate staff.
— Anonymous
Verified review (2329644)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Great to hear your check-up went well and that you were well looked. Thanks for taking a moment to let us know.
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Efficient and caring
As usual, punctual, efficient and caring.
— Anonymous
Verified review (2328442)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s lovely to know your visits continue to run smoothly and that you always feel well looked after. We really appreciate you sharing this, thank you.
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
An excellent routine review
Once again, an excellent routine review with careful examination, clear communication and an agreed plan.
— David B
Verified review (2328139)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re really pleased your routine visit was such a positive experience David, and that the appointment ran comfortably for you. Thank you for sharing your thoughts!
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
Excellent service.
— Udaya C
Verified review (2328042)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re really glad to hear you had a great experience — thank you for sharing it with us!
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I've been with Cotteswold House about 10 years now and always had excellent treatment from the nicest people.
— Laurence Dean
T345539
Review left 8 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you Laurence, it’s wonderful to know your visit deserved top marks!
Review from Google
This person left a star rating but no comment.
— Gilbert Locke
T344797
Review left 8 months ago
This review complies with Google's policies.
Reply from Cotteswold House
We really appreciate the rating Gilbert, thank you for taking a moment to leave it!
Simply amazing
As ever, the team at Cotteswold House were simply amazing. Thank you.
— Anonymous
Verified review (2326655)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s always wonderful to hear such kind words! We’re delighted that your visits continue to be a positive experience and we really appreciate your support.
How satisfied are you that you are treated with dignity and respect by staff?
Overall, how was your experience of Cotteswold House?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent service and very helpful with knowledgeable information to aid in self help.
— Chris Griffiths
T344632
Review left 8 months ago
This review complies with Google's policies.
Reply from Cotteswold House
We're really pleased to hear you had a good visit and that the advice you were given is useful for looking after things at home. If anything else pops up or you have more questions, we’re always happy to help!