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Messenger Dental Practice

33 St Michael's Square, Gloucester, Gloucestershire, GL1 1HX

Excellent rating from 1209 reviews

5 out of 5 stars

+ 329 reviews from Google 1538 total reviews

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Latest Reviews by Working Feedback

Very helpful

5 out of 5 stars
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Staff worked tirelessly to resolve an issue caused by the sudden departure of my dentist. Reception staff put in effort above and beyond, and successfully resolved the issue.
When I have had toothache staff have managed to fit me in very quickly.
I have always found the dentists in the practice very helpful and good at putting my wife, who is very dentophobic, at ease

โ€” Alistair O

Verified review (2417442) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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General check up with Daniel Layton . Iโ€™ve been lucky to have the same NHS dentist for many years and therefore the continuity of care. Is excellent, He always takes the time to discuss any concerns I may have and come up with solutions to keep my teeth in the best condition possible on my limited budget! Dental technicians and reception staff are always very courteous and professional. Very pleased with the service they provide.

โ€” Louise Russell

T406379 Review left 1 month ago
This review complies with Google's policies.

The very best of treatment

4 out of 5 stars
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I have been a patient at Messenger Dental ever since it opened in St Michael's Square and I have always received the very best of treatment from Monika, delivered in an extremely pleasant and friendly manner.

โ€” Anonymous

Verified review (2417171) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Very professional and welcoming

5 out of 5 stars
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Always on top of their game! Staff and dentist are very professional and welcoming! Thank you guys

โ€” Mohammed S

Verified review (2414936) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Excellent service

5 out of 5 stars
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Excellent service as usual

โ€” Anonymous

Verified review (2413782) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Always puts me at ease

5 out of 5 stars
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Monika is very professional and helpful. She always puts me at ease.

โ€” Andrene L

Verified review (2413444) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Team at Messenger very helpful and friendly and Monika is superb with great communication and very gentle. Thanks

โ€” W A

T402507 Review left 1 month ago
This review complies with Google's policies.

Always a pleasant experience

5 out of 5 stars
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Reception staff and Monika are absolutely fantastic and its always a pleasant experience. Monika is very gentle with the checkups and any treatments that I need doing and explains the plan of treatment every step of the way. Very helpful, friendly, respectful and polite - I would highly recommend this dental practice.

โ€” Sara P

Verified review (2411922) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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The reception staff and Monika are absolutely fantastic

I would highly recommend this dental practice

Monika is very gentle with the checkups and any treatment which needs doing.

Always very helpful, friendly and polite.

โ€” Sara Bibi Patel

T402434 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent service, Monica is a Brilliant dentist, would highly recommend

โ€” Joanna Badhams-williams

T402185 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Best Dentist I've had in my entire life, Monika is fantastic, a huge asset to this Practice with friendly receptionists too.

โ€” Bern Tudor

T402186 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Really good all around.

โ€” Messias Pereira

T402002 Review left 1 month ago
This review complies with Google's policies.

My recent appointment

5 out of 5 stars
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My Dentist, Monika, is so kind, efficient and skilled. My tooth was painlessly extracted and a design created to make the perfect plate. Thank you Monika.

โ€” Carol W

Verified review (2408582) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Monica saw me this morning under an emergency appointment. She was fantastic - very efficient.
Thank you so much for sorting out my discomfort extremely quickly.

โ€” Paul Jolley

T399626 Review left 2 months ago
This review complies with Google's policies.

Always excellent

5 out of 5 stars
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My experiences are always excellent. I do get nervous and Monica puts me at ease. Monica listens to me and helps me understand the process and outcomes as I have partial false teeth. Monica does her best for me both for my health with regards to my teeth and gums and do try to my dentures look as natural and comfortable as possible. The receptionists are always as helpful as possible. Thank you.

โ€” Viviennne S

Verified review (2405272) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Great

5 out of 5 stars
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Great as always

โ€” Shelley R

Verified review (2404540) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Monicka is always brilliant ๐Ÿ‘

โ€” Natalie Juna

T397817 Review left 2 months ago
This review complies with Google's policies.

Very calming

5 out of 5 stars
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Monica is lovely and very calming. She was professional and polite. Would 100% recommend.

โ€” Anonymous

Verified review (2404120) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Very pleased with my treatment from Messenger dental

โ€” Kain Smith

T397818 Review left 2 months ago
This review complies with Google's policies.

Amazing

5 out of 5 stars
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Lauren and Holly were amazing - professional, kind and sensitive

โ€” Monica R

Verified review (2402074) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS