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Riverside Dental Practice

High Street, Bourton-on-the-Water, Cheltenham, Gloucestershire, GL54 2BP

Excellent rating from 315 reviews

5 out of 5 stars

+ 142 reviews from Google 457 total reviews

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Latest Reviews by Working Feedback

Friendly

5 out of 5 stars
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Friendly and comforting

β€” Lee W

Verified review (2494199) Review left 1 hour ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful staff

5 out of 5 stars
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All the staff were really helpful

β€” Gillian B

Verified review (2493905) Review left 5 hours ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Always warm and friendly as well as efficient and professional.

β€” Mike Reynolds

T461100 Review left 1 day ago
This review complies with Google's policies.

First class

5 out of 5 stars
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Excellent. Lucky was first class and explained everything well

β€” John D

Verified review (2492906) Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Immediately put at ease. My extraction was quick and painless and the bill was just as painless 😁 I would recommend them to anyone and everyone. Top class πŸ₯°

β€” Cliff Dutton

T460539 Review left 3 days ago
This review complies with Google's policies.

Delighted with the service

5 out of 5 stars
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I was delighted with the service that I received today from the receptionist and from the dentist.
The only problem is that I do not have a mobile phone and the form that has to be filled in before coming to the dentist assumes that everyone has one - well I don't !
Please can that be changed. Thank you

β€” David J

Verified review (2491250) Review left 4 days ago
This review was collected via email feedback service.

Reply from Riverside Dental Practice

Thank you for your feedback. We’re really pleased to hear that you were happy with the service you received from both our receptionist and dentist.

Thank you as well for highlighting the issue with the pre-appointment form. We completely understand your point and appreciate you bringing it to our attention.

We can offer a paper version of the form for patients who do not use a mobile phone, and we’ll make sure this option is made much clearer going forward.

Thank you again for your kind words and helpful feedback, it’s much appreciated.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great

5 out of 5 stars
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Great friendly service

β€” Anonymous

Verified review (2491989) Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Recommended

5 out of 5 stars
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Being treated with professionalism and respect. Recommended.

β€” Anonymous

Verified review (2491594) Review left 5 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Treated with professionalism and respect. Nice place for dental practitioner, lovely town.

β€” Patfhinder

T459832 Review left 5 days ago
This review complies with Google's policies.

Great Dentist

5 out of 5 stars
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Amy is a great dentist, very professional and always pleasant

β€” Anthony F

Verified review (2490334) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good experience

5 out of 5 stars
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Very good experience and thorough

β€” Joy B

Verified review (2487238) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Riverside Dental Practice

5 out of 5 stars
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Tom took great care

β€” Patricia G

Verified review (2487235) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Seen very quickly

5 out of 5 stars
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Excellent as always- seen very quickly and arrangements for treatment made o

β€” Frank H

Verified review (2487060) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always so lovely and attentive

5 out of 5 stars
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Riverside is absolutely amazing, I see Dr Amy and she is always so lovely and attentive as is her dental nurse. Thank you for always being just marvellous.

β€” Terri T

Verified review (2487033) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Could not have asked fora more efficient or caring experience. My tooth was made safe and filled in 15 minutes and I was seen within three working days of my request. Thank you.

β€” Tony Windsor

T457111 Review left 2 weeks ago
This review complies with Google's policies.

Very attentive

5 out of 5 stars
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Very attentive and helpful

β€” Richard D

Verified review (2486759) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Riverside Dental Practice

5 out of 5 stars
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Relaxed, refreshing

β€” Anonymous

Verified review (2486380) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very caring

5 out of 5 stars
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Excellent experience with Phillipa, as always.
Receptionist was very caring when I felt a little unwell.

β€” Anonymous

Verified review (2485857) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My recent appointment

5 out of 5 stars
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Lovely staff.

β€” Poppy U

Verified review (2484941) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly

5 out of 5 stars
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Friendly and professional

β€” Clare B

Verified review (2484373) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good