T365853
Review left 7 months ago
This review complies with Google's policies.
Caring
Always kind and caring.
— Anonymous
Verified review (2356087)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Emergency appointment
Rang yesterday for emergency appointment and was seen today. Problem now resolved.
— Anonymous
Verified review (2355150)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We are glad to have been able to help you so promptly.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Friendly, efficient treatment every time, could not be better
— Bob Marsden
T364035
Review left 7 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you very much for your kind feedback. We’re delighted to hear that you consistently receive friendly and efficient treatment. Your comments are greatly appreciated and mean a lot to the team.
Review from Google
Professional and friendly from the moment you arrive. The reception team are welcoming and informing. Phillippa is the most gentle patient dentist and her nurses are kind and patient. Couldn’t recommend more highly . The waiting room has a roaring wood burner which is very comforting.
— Dolly Maude
T361158
Review left 7 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you so much for your lovely feedback. We’re delighted to hear that you felt welcomed by our reception team and comfortable from the moment you arrived. Philippa and her nursing team will be especially pleased to know that their gentle and patient approach made such a positive impression. We’re also glad you enjoyed the atmosphere of the waiting room — the wood burner is a firm favourite! Your recommendation truly means a lot to us.
Good, thorough treatment
Polite and helpful receptionist and good, thorough treatment from Tom. Everyone was friendly, so a good experience.
— Anonymous
Verified review (2350191)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for taking the time to review us. Your feedback has made our day!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Took time to explain
Very professional and took time to explain
— Stephen A
Verified review (2350042)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your lovely feedback.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Friendly and efficient
Professional, friendly and efficient.
— Anonymous
Verified review (2349857)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your feedback.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Check up
Annual check ups for family
— Anita H
Verified review (2349575)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Service was excellent
This was my first appointment as a new patient. Service was excellent and everyone was very knowledgeable and helpful.
— Jill H
Verified review (2349247)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you so much Jill for such kind feedback.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Very friendly staff, cosy waiting room and super dentistry what more could you want in your local area.
— Daniel Arnell
T359607
Review left 7 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you very much for your lovely feedback.
Review from Google
A really friendly and compassionate surgery. Very helpful and considerate. I have a real fear of dentists and Amy did so much to reassure me and help me through.
— Scott Wheatley
T359552
Review left 7 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for your thoughtful review. We’re glad you had such a positive experience and appreciate your feedback
I am always put at ease
As quite a nervous patient, I am always put at ease by Philippa and Jodie.
— Anonymous
Verified review (2347888)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your review. We truly appreciate it.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Very efficient
Last minute appointment to replace an existing crown that had fallen out. Completed within 24hrs. Very efficient.
— Dinah N
Verified review (2345950)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you Dinah for your feedback
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Friendly, efficient
Friendly, efficient service
— Anonymous
Verified review (2345894)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your review
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Excellent service
Excellent service - thorough check, great dental care advice and very friendly too.
— Anonymous
Verified review (2344603)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Professional practice
Everything was as I expected from this very professional practice.
— Joan H
Verified review (2344297)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Riverside Dental Practice
Thank you for your feedback
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
N/A
Review from Google
Excellent. Always friendly, professional and organised.
— Will Morgan
T357329
Review left 8 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for your feedback
Appointment
Excellent
— Anonymous
Verified review (2343556)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your feedback
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Absolutely amazing! Such good service and wonderful staff.
— Meagh Webley
T357160
Review left 8 months ago
This review complies with Google's policies.
