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Riverside Dental Practice

High Street, Bourton-on-the-Water, Cheltenham, Gloucestershire, GL54 2BP

Excellent rating from 316 reviews

5 out of 5 stars

+ 142 reviews from Google 458 total reviews

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Latest Reviews by Working Feedback

Seen on time

5 out of 5 stars
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I was seen on time, the dentist was very polite and explained everything before beforehand.

— Wayne H

Verified review (2441349) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I am very nervous about the dentist but my visit last week couldn't have been better. Amy was kind & considerate, fast and efficient but most of all gentle and understanding. For the nervous patient she is the perfect dentist. She is genuinely someone I would recommend. Also the receptionist was warm and kind, keeping me distracted while I waited and the dental nurse was also lovely. A great team. Thank you.

— Kathryn Beastall

T424142 Review left 2 months ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent service

— Fiona W

Verified review (2439417) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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Brill

— Jan B

Verified review (2438801) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very thorough, gentle and friendly check up and hygienist. All on time

— MARIE-FRANCOISE Walker

T421890 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent customer service and consideration to inform via telephone, email and text about need to change appointment time giving me due notice. Exceptional care to ensure myself and my son are up to date with all the information and upcoming events such as X-rays and orthodontist appointments. Highly recommend Riverside a wonderful team of friendly and welcoming staff. I am very pleased with the treatment and service I received. Exceptional and professional. Thank you Riverside Team✨

— Hannah

T420320 Review left 3 months ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Pleasant and excellent service as usual.

— Anonymous

Verified review (2435188) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Excellent care

5 out of 5 stars
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Excellent care and attention as always

— Anonymous

Verified review (2434439) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Efficient and helpful

5 out of 5 stars
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As ever efficient and helpful

— Christopher P

Verified review (2434312) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Appointment

5 out of 5 stars
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Very good

— Anonymous

Verified review (2434137) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

4 out of 5 stars
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Very efficient and friendly

— Steve Rose

T417993 Review left 3 months ago
This review complies with Google's policies.

Punctual, helpful

5 out of 5 stars
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Punctual, helpful and professional.

— Freddie J

Verified review (2429770) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Riverside Dental Practice

Thank you Freddie.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jean Butler

T415906 Review left 3 months ago
This review complies with Google's policies.

Reply from Riverside Dental Practice

Thank you for the 5 stars

Good at what they do

5 out of 5 stars
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Always pleasant, on time, good at what they do

— Anonymous

Verified review (2429158) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Riverside Dental Practice

Thank you for your kind words. Our team take great pride in being the best we can be.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Very friendly

— Geoff Carpenter

T414170 Review left 3 months ago
This review complies with Google's policies.

Reply from Riverside Dental Practice

Thank you very much

Very pleasant

5 out of 5 stars
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On time, very pleasant receptionist and dentist.

— Yvonne B

Verified review (2427900) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Riverside Dental Practice

Thank you Yvonne, you comments have been passed onto the team.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Elaine Cooke

T412222 Review left 3 months ago
This review complies with Google's policies.

Reply from Riverside Dental Practice

Thank you Elaine for giving us 5*

Good care

5 out of 5 stars
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Not just good care but kindly conversation

— Anonymous

Verified review (2423920) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Riverside Dental Practice

Thank you for your kind feedback.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Lovely friendly atmosphere, you are immediately at ease.

— Enjoy “Happy” Life

T411122 Review left 3 months ago
This review complies with Google's policies.

Reply from Riverside Dental Practice

Its nice to make the dental appointments as relaxing as they can possibly be.

Very good

5 out of 5 stars
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Everything was very good. Nothing else to say.

— Anonymous

Verified review (2421930) Review left 4 months ago
This review was collected via email feedback service.

Reply from Riverside Dental Practice

Thank you for taking the time to leave you feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private