Staff and Treatment excellent but do find the stairs a bit of a problem
— Anonymous
Verified review (2421560)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Riverside Dental Practice
Thank you for the positive feedback regarding our team and the treatment they provide.
We understand that the stairs can be an issue and are pleased to say we have now taken over at The Forge practice further down the road. They are lucky enough to have a stairlift. So any patients that find the stairs at the Riverside difficult to manage can now been seen by one of our team at The forge. Please contact our lovely reception and they can arrange this for you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
N/A
Helpful, welcoming
Helpful, welcoming and put everyone at ease!
— Anonymous
Verified review (2421370)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We’re really happy you felt welcome and comfortable with us.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Extraction
Amy's skill at extraction was demonstrated again! Particularly with the second one giving difficulty.
I had no discomfort there, nor in the recovery. Very well done, and thank you.
— Anonymous
Verified review (2421278)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you so much for your lovely feedback. Amy will be so pleased to hear this! We’re really glad the extractions and recovery were comfortable for you.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
I was treated with such kindness
I was incredibly nervous at first but I was treated with such kindness that I soon felt very comfortable. I am now able to smile with confidence, which I haven't been able to do for a long time.
— Julie L
Verified review (2420899)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you so much for sharing this. We’re really glad we could help you feel comfortable and at ease, and it’s wonderful to hear you’re smiling confidently again — that truly means so much to us.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Very gentle but thorough
The appointment was a pleasant experience. The dentist and dental nurse were very friendly and chatty whilst also being professional.
The treatment was very gentle but thorough. I would definitely recommend.
— Anonymous
Verified review (2420654)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your kind feedback. We’re delighted you had such a positive experience and felt comfortable and well cared for throughout your visit. We really appreciate your recommendation!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Verified review (2419915)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you Mrs Bowden for such lovely feedback.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Efficient
Efficient, welcoming,
— Anonymous
Verified review (2418633)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We appreciate your support!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Good treatment and nice people
— Philip Grellier
T408132
Review left 4 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for your kind words
Review from Google
This person left a star rating but no comment.
— Fiona Underhill
T407296
Review left 4 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for giving us a 5* review.
Appointment
Riverside Dental Practice
— Anonymous
Verified review (2417534)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Efficient
Efficient and friendly.
— Lynne F
Verified review (2417376)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you Mrs Freeman for your feedback.
Your support is greatly appreciated!
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Fast and friendly.....Hugh
— hugh williams
T407297
Review left 4 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you, Hugh, for your kind feedback. We’re so pleased to hear you found our service fast and friendly.
Review from Google
As a nervous patient, or should I say previously nervous patient, I can’t recommend this practice highly enough.
Amy instantly puts me at ease and is incredibly friendly, calm and reassuring. Every visit feels relaxed rather than stressful, which is something I never thought I’d say about going to the dentist!
Amy and the whole team are fantastic — welcoming, professional and genuinely caring.
I always feel well looked after and listened to. Highly recommend.
— Alex Lenton
T407298
Review left 4 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you Alex. We’re delighted to hear that Amy has helped make your visits feel relaxed and comfortable. Supporting nervous patients with care and reassurance is so important to us, and it means a great deal to know you feel well looked after by the whole team. We truly appreciate your recommendation and look forward to seeing you again.
Would highly recommend
As new to the area this was 1st time with this dentist. Really lovely practice and staff. Very informative about all aspects of my treatment including price. Would highly recommend this practice.
— Antony H
Verified review (2414938)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you Mr Huxford for your lovely feedback. We’re delighted your first visit with us was such a positive experience. It’s great to hear you found our team welcoming and informative throughout your treatment.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Emergency treatment
Emergency treatment and prompt and professional throughout.
— Christopher P
Verified review (2414475)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you Mr Pitcher for your feedback. We’re pleased we could provide prompt emergency treatment and that you found our team professional throughout your visit.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Friendly and efficient. Great service!
— Mark Bowers
T404603
Review left 4 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you Mr Bowes for your lovely feedback. We’re so pleased to hear you found our team friendly and efficient. We truly appreciate your support!
Review from Google
First class service guaranteed and outstanding dentists. I strongly recommend this practice.
— Rod Harrison
T404371
Review left 4 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you Mr Harrison for your kind words. We’re delighted you had such a positive experience with our team.
Great
Great service, as always
— Julie L
Verified review (2410125)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you! I really appreciate your kind words. Glad you’re happy with the service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Just wonderful
I love this practice. I see Dr Amy and she is just wonderful and always makes me feel so positive about how I take care of my teeth
— Terri T
Verified review (2409199)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you so much for your lovely feedback! We’re delighted to hear how much you enjoy the practice, and we’ll be sure to pass your kind words on to Dr Amy. It’s wonderful to know she makes you feel positive and supported in caring for your teeth.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
My recent appointment
Very friendly and helpful.
— Anonymous
Verified review (2408997)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We’re so pleased to hear you found the team friendly and helpful.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
