T401673
Review left 4 months ago
This review complies with Google's policies.
A pleasant experience
It was a pleasant experience. We discussed a plan of action and took the first step.
— Ellen T
Verified review (2407930)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your feedback! We're glad to hear you had a pleasant experience and that we were able to discuss a clear plan and begin the first step together. We look forward to supporting you throughout the rest of your treatment.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Jane Ryder
T401224
Review left 4 months ago
This review complies with Google's policies.
Review from Google
For many years Riverside Dental Practice has looked after my teeth. Staff may have retired or changed but the high standard and consistency of care has not. They advise what's necessary and helpful rather than up selling options that are not needed. This extends to the time between appointments which are scheduled as required rather than to a fixed drumbeat and includes advice on tooth and gum care between times.
I'm an easy customer I guess - check, scrape, polish - and I hope it stays that way for a long time.
— Alan Richell
T401008
Review left 4 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for your thoughtful review and for trusting Riverside Dental Practice with your care over the years. It means a great deal to know that our commitment to consistent, honest advice and high standards has made such a positive impression. We look forward to continuing to look after your smile for many years to come.
Friendly and efficient
I was treated by all the staff with friendliness and efficiency
— Anonymous
Verified review (2407361)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We're so pleased to hear that our team made you feel welcome and that everything was handled with friendliness and efficiency.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
A good experience from start to finish
As always a good experience from start to finish. It never feels like you’re at the dentists, relaxing and no nerves (from someone who used to be absolutely terrified of a visit to the dentist!)
— Anonymous
Verified review (2407331)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We’re delighted to hear that your visits feel relaxed and comfortable, especially knowing you used to feel nervous about going to the dentist. It means a lot to our team to help make each experience a positive one.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
A very talented and knowledgeable professional
Lucky is a very talented and knowledgeable professional who exudes competence and empathy.
— Stephen A
Verified review (2407078)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We’re delighted to hear your kind words about Lucky. We’ll be sure to pass this on—it's great to know their knowledge, professionalism, and empathy made such a positive impression.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
My appointment
Very thorough.
— Janet N
Verified review (2407004)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We’re glad to hear you found the care thorough and appreciate you taking the time to share your experience.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Very friendly and professional service
— Phil White
T399975
Review left 4 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
We’re so pleased to hear you found our team friendly and professional. We really appreciate you taking the time to share your experience.
A temporary fix
Philippa was very helpful and suggested a solution to my problem. She also did a temporary fix for me to alleviate discomfort.
— Anonymous
Verified review (2405480)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We’re pleased to hear that Philippa was able to help and provide a solution, as well as a temporary fix to ease your discomfort. We’ll be sure to pass your lovely comments on to her.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Outstanding, precision, friendly service from the best in the North Cotswolds !! Thank you !
— Thomas Green
T398213
Review left 5 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you so much for your wonderful feedback! We’re delighted you had such a positive experience. Your kind words mean a lot to our team, and we’re always here to provide the best care possible.
Review from Google
More than 10 years with Phippa, my kids (they adult now) husband and I cant change to other dentist.
Forever Riverside dentist…❤️
— Ellen Siahaan
T397839
Review left 5 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you so much for your kind words! It means a lot to have cared for you and your family for over 10 years. We’re so grateful for your trust and loyalty—looking forward to many more years of smiles together at Riverside!
Riverside Dental Practice
The practice has experienced major changes of staff recently but service and professionalism remain just as high. No problem booking appointments and reception staff always helpful.
— Anonymous
Verified review (2402752)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your kind review. Taking on a long-established practice always comes with its challenges, especially when there are changes in the team. Our priority throughout this process has been to make sure that any changes we introduce are in the best interests of both our patients and the long-term sustainability of the practice.
We’re really pleased to hear that you have continued to experience the same level of professionalism and helpful service from our reception team, and that booking appointments has been easy. Your feedback is greatly appreciated and reassures us that we are moving in the right direction while continuing to provide the care our patients expect.
Thank you again for taking the time to share your experience.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Very friendly, a nice place to go to for your dental treatment.
— J M Mundinano
T396327
Review left 5 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for your lovely feedback. We’re really pleased to hear that you found the practice friendly and that you feel comfortable coming here for your dental treatment. Creating a welcoming and relaxed environment for our patients is very important to us, so it’s great to know that this is reflected in your experience.
We appreciate you taking the time to share your comments.
Review from Google
This person left a star rating but no comment.
— Rebecca Webley
T395053
Review left 5 months ago
This review complies with Google's policies.
Review from Google
A lovely, friendly surgery that I have been using for a good number of years now, with a clear and fair pricing scheme. The whole team are extremely helpful and supportive offering a great balance of treatment and advice to maintain oral hygiene.
— Mike Caffrey
T394030
Review left 5 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you very much for such kind and positive feedback.
Appointment
5 teeth extracted.
— Sofia G
Verified review (2398413)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Very kind
Emma was very kind and understanding
— Jean B
Verified review (2398301)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Riverside Dental Practice
Friendly and competent people, from the front desk, the dental nurse to Philippa the dentist
— Anonymous
Verified review (2398247)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for sharing you experience. The team are always really happy to receive such great feedback.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Good
The service was good as always
— Paul R
Verified review (2397161)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
