Verified review (2396467)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Always happy with my care
Have been a patient for about 20 years and always happy with my care and feel treated like a valued client.
— Anonymous
Verified review (2395592)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
They make you feel at ease
Great service all round from everyone in the team, polite, respectful, always a smile on everyone’s faces, they make you feel at ease.
— Robert D
Verified review (2394816)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
An excellent dentist
Philippa is an excellent dentist, focused on the patient, gentle in her work and discussing her actions and reviewing after - the best dentist I have ever had.
— Brian H
Verified review (2394606)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
They did a very good job
I have a very quick appointment, because my front tooth was broken. They did a very good job, it was a safe and friendly atmosphere, they really care about you, thanks.
— Zenta P
Verified review (2393638)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We are glad to have been able to help Zenta.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Relaxing atmosphere
A very pleasant experience, very relaxing atmosphere & was lovely to be asked what treatment I would like instead of feeling like I had to have it, so happy to have a dental surgery as great as Riverside Dental Practice. Keep up the good work.
— Jenny I
Verified review (2393597)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
I have passed on your lovely comments to the team. We work very hard at making all our patients feel comfortable and being actively involved in their care.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Puts you at ease
Always happy which puts you at ease
— Anonymous
Verified review (2393063)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your kind words. We are happy that you were made to feel at ease during your appointment.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
The dentist is really kind
We are always really pleased with coming to Riverside. The receptionists are always lovely and helpful and the dentist is really kind and thoughtful when speaking to and treating the children. Thank you.
— Emily C
Verified review (2391977)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you Emily, it is always a pleasure to see you and your family.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Appointment
Grateful that my gum health is finally being dealt with.
— Philip G
Verified review (2391634)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you Philip. we are very pleased to have a very dedicated hygiene team here at The Riverside.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
Private
A dentist I can trust
Very prompt and efficient. A dentist I can trust. Good advice given and a painless experience.
— Anonymous
Verified review (2391620)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your honest and positive feedback.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Seen the next day
Seen the next day and minor problem sorted out quickly.
— David C
Verified review (2391578)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
we are happy to have been able to help you so promptly.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
From receptionist, to dentist and nurse, the whole team were friendly and very helpful.
They accommodated me as quick as possible despite not being registered, and made me feel comfortable. I'll be registering next week
— krupa harman
T386565
Review left 5 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for such lovely feedback. The team are always so happy to see that their hard work is appreciated.
We are glad that you had such a great experience and were happy with the help that you received.
Very friendly
Very friendly and professional
— Jennifer E
Verified review (2389412)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
Thank you for your kind words.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Very gentle and reassuring
Excellent service from Philippa and the team. Very professional, very gentle and reassuring. Thank you!
— Anonymous
Verified review (2389314)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
I have passed on your lovely review to the team. Thank you very much.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Lovely staff
Lovely staff. Left feeling reassured.
— Caroline M
Verified review (2388748)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
We are glad that your experience was so positive.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Brilliant as usual.
— David Hancock
T385189
Review left 5 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for such a great review.
Efficient, friendly, thorough
Lucky is super efficient, friendly, thorough and not judgemental of the less than ideal state of my teeth resulting from an element of self neglect through my other current health issue. She focuses on what can be done rather than what has gone wrong. All very confidence inspiring
— Anonymous
Verified review (2386848)
Review left 5 months ago
This review was collected via SMS feedback service.
Reply from Riverside Dental Practice
I have passed this great feedback along to Lucky.
We are really happy to have such a dedicated hygiene team. The focus is on helping patients to move forwards in their care. They have real passion for helping patients on their journey.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Helpful and friendly staff
— Samantha Peach
T384703
Review left 6 months ago
This review complies with Google's policies.
Reply from Riverside Dental Practice
Thank you for your kind review.
Good
My experience was good. I didn’t have to wait long.
— Jill R
Verified review (2385389)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Riverside Dental Practice
Thank you jill.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Gill McPhilimey
T382580
Review left 6 months ago
This review complies with Google's policies.
