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Waterden Dental Practice

4 Waterden Road, Guildford, GU1 2AW

Excellent rating from 767 reviews

5 out of 5 stars

1157 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Excellent friendly staff definatly recommend idalina was very thorough and gentle .

— Stephanie Pullen

T125954 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Hi Stephanie, thank you for your kind words which we will be sure to pass on to Idalina.. we look forward to seeing you again soon to assist with the care of your oral health :)

Review from Google

5 out of 5 stars
google logo
Excellent friendly staff definatly recommend idalina was very thorough and gentle .

— Stephanie Pullen

T24529 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Hi Stephanie, thank you for your kind words which we will be sure to pass on to Idalina.. we look forward to seeing you again soon to assist with the care of your oral health :)

Incredible service

5 out of 5 stars
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I've always had such positive experiences here in fact the staff never fail to amaze me. Mitul is always so full of knowledge and his passion for dentistry really shows in his work. I always feel safe and assured that I'm in good hands with him. Carol has always been a firm favourite, she's always so calming and comforting during appointments. I would highly recommend Waterden Dental Practice.

— Nicola C

Verified review (1483487) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

The best experience at a dentist I have ever had

5 out of 5 stars
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I have been terrified of dentists for over 30 years. All my experiences previously had been associated with nothing but pain. So when a severe toothache struck, it was difficult enough to pick up the phone. When I called for the initial appointment and I explained my situation, the receptionist was calm and reassuring and was able to arrange an immediate appointment. When I arrived I was introduced to Mitul, who exuded calm, confidence and understanding - here was the man I would trust to make this experience as tolerable as he could.

"There's a wisdom tooth that'll have to come out" - words to strike the deepest fear into anyone already previously traumatized. "It'll take 20 mins and you'll be fine when you leave here" he re-assured me.

When the day came he put me at my ease with some friendly chat and was incredibly true to his word. His careful application of anesthetics meant I felt virtually nothing of the injections , and within a few minutes the area was so numb that I barely noticed when he started the extraction work. Incredibly, 20 minutes later it was all over. No pain at all, just the obvious pressure and discomfort associated with having your mouth wide open all that time!!

Thank you and your team for helping me take the first steps in decades towards overcoming my fears. I WILL see you within the next 6 months!

— Anonymous

Verified review (1483262) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

The only place I will go

5 out of 5 stars
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Idalina the hygienist is the most wonderful hygienist, so professional and does an absolutely fantastic job whilst putting you at ease.

I started off as a very scared client but her friendly demeanour and support turned me into a regular client that is no longer fearful. I went to Idalina with bad gum disease and she has turned my life around.

Wouldn’t go anywhere else.

— Charlotte D

Verified review (1474443) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Excellent front of house service from Zoe and the team. Mo has to be the best dentist I've visited. Thanks all

— Nigel Cunnimgham

T125955 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Many thanks for your review Nigel. We appreciate the time taken to provide us another 5 star review. We’ll be sure to pass on your compliments to Mo and Zoe.

Many thanks.

The WDP team

Review from Google

5 out of 5 stars
google logo
Excellent front of house service from Zoe and the team. Mo has to be the best dentist I've visited. Thanks all

— Nigel Cunnimgham

T24530 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Many thanks for your review Nigel. We appreciate the time taken to provide us another 5 star review. We’ll be sure to pass on your compliments to Mo and Zoe.

Many thanks.

The WDP team

Review from Google

5 out of 5 stars
google logo
I was so impressed with the service I received. I had tooth ache overnight. I rang at 8 am and I was seen within 30 minutes of ringing. They took the tooth out that morning. I felt really looked after.

I received such good care that I booked to have another tooth that needed taken out a week later. It took under 10 minutes to numb my tooth and have it taken it out.

The reception team were so helpful and friendly.

I could not of asked for a better service. I definitely will be recommending to friends and family.

— Ben King

T125956 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Dear Ben,

Many thanks for your kind words and taking the time to write a review. We’re happy to be of service and look forward to seeing you again!

Regards,

The WDP team

Review from Google

5 out of 5 stars
google logo
I was so impressed with the service I received. I had tooth ache overnight. I rang at 8 am and I was seen within 30 minutes of ringing. They took the tooth out that morning. I felt really looked after.

I received such good care that I booked to have another tooth that needed taken out a week later. It took under 10 minutes to numb my tooth and have it taken it out.

The reception team were so helpful and friendly.

I could not of asked for a better service. I definitely will be recommending to friends and family.

— Ben King

T24531 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Dear Ben,

Many thanks for your kind words and taking the time to write a review. We’re happy to be of service and look forward to seeing you again!

Regards,

The WDP team

Incredible service

5 out of 5 stars
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Was so impressed with the service I received today. I had toothache due to an infection and I rang up and was seen within 20 minutes of ringing. The care I received was incredible everyone was so helpful and friendly. I really felt looked after. Would definitely recommend to people and use again.

— Ben K

Verified review (1464939) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

On time and friendly staff

5 out of 5 stars
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Appointment all on time and friendly staff.

— Louisa T

Verified review (1462886) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

They pulled out all the stops for me

4 out of 5 stars
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Emergency! I lost my plate just before Christmas - a potential disaster. A quick appointment and the Practice pulled out all the stops, planning to get a new plate back in time for the festivities. They did even better getting the new plate back inside a week - it was a perfect fit.

The friendly staff seemed as pleased as we were.

— Anonymous

Verified review (1462505) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

A very professional practice

5 out of 5 stars
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This is a very professional practice and all the staff are very friendly and welcoming. I am very satisfied with the services provided. I cannot recommend anyone at this point as I do no have any person in mind. What I am happy with is the fact that the practice sticks to times, and don't overbook patients.

— Jenny V

Verified review (1458010) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Waterden Dental Practice

5 out of 5 stars
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Excellent, professional treatment, thank you!

— Susan N

Verified review (1457883) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

As always, a positive pleasure

5 out of 5 stars
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As always, a positive pleasure having a dental check up and hygienist appointment!

— Anonymous

Verified review (1456570) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

A pleasant experience

5 out of 5 stars
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A pleasant experience. Helpful staff.

— Jeanetta T

Verified review (1456403) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Waterden Dental Practice

5 out of 5 stars
workingfeedback logo
Very friendly staff, efficient and helpful.

— Anonymous

Verified review (1456176) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Professional and expert service

4 out of 5 stars
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Waterden Dental Practice provides a smooth, professional and expert service better than any other dental practice I've been to. It was great to see the passion Moh has for his graft and his attention to detail. Would highly recommend. Only issue I had was with the time I had to wait to have the procedure done from the initial consultation which was 6 or so + weeks. I'd imagine that this was as a result of the demand they have which is a positive sign making it worth the wait if you're not in a rush.

— Henry J

Verified review (1456118) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service

5 out of 5 stars
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Excellent service, really friendly and knowledgeable staff.

— Patrick G

Verified review (1455997) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist appointment

5 out of 5 stars
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Treatment was very thorough and professional, including recommendations to the patient on future care of the teeth.

— Martyn K

Verified review (1454725) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes