Working Feedback

Waterden Dental Practice

4 Waterden Road, Guildford, GU1 2AW

Excellent rating from 767 reviews

5 out of 5 stars

1157 total reviews

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Latest Reviews by Working Feedback

A Crown came off

5 out of 5 stars
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During the evening one of my Crowns came off. I rang the Dental Practice the next morning and was told I could see Mitul at 10.30am that day and he promptly replaced the said Crown. The service was very prompt and much appreciated.

— Anonymous

Verified review (1405967) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Waterden Dental Practice

5 out of 5 stars
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It was a pleasure to meet Mitul and I was very happy with the whole experience. The delightful hygienist made the visit to her easy!

— Stephanie B

Verified review (1405639) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Courteous and professional

5 out of 5 stars
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Courteous and professional service.

— Mark N

Verified review (1404781) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I am in good hands

5 out of 5 stars
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I was referred to the Waterden Dental clinic by my dentist in Dubai who highly recommended Dr Mitul Patel. I am so grateful that she sent me there as I have had a lot of cosmetic dentistry done and I was extremely anxious about moving country and finding a new dentist to continue my dental care going forward. Dr Patel addressed my concerns with great sensitivity and put my mind at ease that all was good. I think what separates a good Doctor from a great Doctor is someone who is able to treat each patient with the same concern no matter what the severity of the condition is. Furthermore, cosmetic dentistry often requires psychological support which is critical in aftercare. Thank you Dr Patel for your assurance that I am in good hands.

— Shelley K

Verified review (1404089) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Polite, on time

5 out of 5 stars
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Polite. Appointment on time. Made to feel relaxed.

— Christina M

Verified review (1403439) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Waterden Dental Practice overall? 5 out of 5 stars

Great, professional staff, very knowledgeable

5 out of 5 stars
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Great, professional staff, very knowledgeable! Good location and not scary at all! I've already recommended Waterden to colleagues and friends.

— Anonymous

Verified review (1403313) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Waterden have been my dentist for over 10 years which speaks for itself. Mo, Mitul and Carol are 1st class. Always prepared to try to fit in appointments at short notice. I have no hesitation in recommending them.

— John Dumbleton

T125964 Review left 6 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Waterden have been my dentist for over 10 years which speaks for itself. Mo, Mitul and Carol are 1st class. Always prepared to try to fit in appointments at short notice. I have no hesitation in recommending them.

— John Dumbleton

T24539 Review left 6 years ago
This review complies with Google's policies.

Waterden Dental Practice

5 out of 5 stars
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Mo did a great job in reaffixing my overlay.

— Rebecca E

Verified review (1402144) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

We were really impressed

5 out of 5 stars
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It was our first visit to the Dentist Mo and we were really impressed how thorough he was and how lovely he was at putting us all at ease.

— Sophie W

Verified review (1401251) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Customer service was second to none

5 out of 5 stars
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Fantastic work on my teeth and gums from the hygienist. As ever the customer service was second to none, friendly and stress free.

— Asif A

Verified review (1401227) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Good but rushed and not charged accordingly

3 out of 5 stars
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I arrived to my appointment with plenty of time and was told they were running late, I was eventually seen for my appointment about 10-15 mins late. However my appointment then felt rushed and my time was reduced from 30 mins to 15-20mins - not much of an issue when you are just getting a check up and nothing is wrong but when it is a hygienist appointment you would expect the full session.

— Jonathan C

Verified review (1400724) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Neither likely or unlikely
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Waterden Dental Practice

5 out of 5 stars
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Friendly and professional advice.

— Rod W

Verified review (1399451) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

New Implant

5 out of 5 stars
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Have just had a new implant tooth fitted at Waterden Dental Practice. Very pleased with the final product. Also the care and attention to detail undertaken by Mo throughout the whole process.

— Michael G

Verified review (1398863) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Outstanding attention, kindness and support

5 out of 5 stars
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I can’t begin to thank the amazing team at Waterden dental for their patience, support and professionalism. I have gone through a miserable week of toothache. Starting from Kerry’s outstanding attention, kindness and support to Mo, the dentist who is helping me through this difficult time, they are are amazing. I still have a long way to go in my process to getting on the road to recovery, but I’m confident that I’m in the best hands. They really care!

— Jenny C

Verified review (1398485) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Outstanding patient care

5 out of 5 stars
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Outstanding patient care. Mitul is gentle and caring and explains exactly what he’s doing throughout a procedure, always stopping to check you are ok.

— Anonymous

Verified review (1398038) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Calming atmosphere

5 out of 5 stars
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Always helpful. Calming atmosphere.

— Anonymous

Verified review (1397976) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Pleasant and efficient Staff

4 out of 5 stars
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Nice practice - never feel rushed - Mo Husban a very gentle and understanding dentist especially for the nervous Dental Phobes! - A good practice all round.

— Susan S

Verified review (1397771) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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They were absolutely great. They managed to fit me in last minute and both the service and customer service was amazing. Would 100% recommend.

— Seb McConnell

T125965 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Dear Seb,
Many thanks for the review. Happy we were able to be of service. Enjoy your graduation!!
Regards,
The WDP team

Review from Google

5 out of 5 stars
google logo
They were absolutely great. They managed to fit me in last minute and both the service and customer service was amazing. Would 100% recommend.

— Seb McConnell

T24540 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Dear Seb,
Many thanks for the review. Happy we were able to be of service. Enjoy your graduation!!
Regards,
The WDP team