Working Feedback

Waterden Dental Practice

4 Waterden Road, Guildford, GU1 2AW

Excellent rating from 767 reviews

5 out of 5 stars

1157 total reviews

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Latest Reviews by Working Feedback

Prompt attention

5 out of 5 stars
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Prompt attention given to my appointment.

— Roger T

Verified review (1397386) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Very professional and friendly, they always take the time to talk you through any questions you might have. I’ve had the smilelign procedure and was helped and advised throughout the whole process, I’m very pleased with the result!
I’ve also had my first filling fitted here and was pleasantly shocked at how painless the process was!

— Matthew Roylance

T24541 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Hi Matthew,

Thanks for your review. It’s always a pleasure to see you! Let us know if there is anything else we can help you with.

The WDP team

Review from Google

5 out of 5 stars
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Very professional and friendly, they always take the time to talk you through any questions you might have. I’ve had the smilelign procedure and was helped and advised throughout the whole process, I’m very pleased with the result!
I’ve also had my first filling fitted here and was pleasantly shocked at how painless the process was!

— Matthew Roylance

T125966 Review left 6 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Hi Matthew,

Thanks for your review. It’s always a pleasure to see you! Let us know if there is anything else we can help you with.

The WDP team

Friendly, relaxed and reassuring

5 out of 5 stars
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The appointment was on time. The dentist was friendly, relaxed and reassuring. The recommended treatment was best suited to me and not the most expensive. It was done quickly and done gently.

— James C

Verified review (1396873) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist appointment

5 out of 5 stars
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Carol is as always, professional, friendly and efficient. She provides a welcoming and relaxing atmosphere. I love the fact she remembers small details of my life and asks about them from one appointment to the next. Highly recommended.

— Paula A

Verified review (1396446) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Lovely staff, caring and calming

5 out of 5 stars
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For a very nervous patient, this is the place to be! Lovely staff, caring and calming. Thank you!

— Kerri T

Verified review (1396186) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

Waterden Dental Practice

5 out of 5 stars
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Great service as always.

— Anonymous

Verified review (1395906) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Friendly and professional

5 out of 5 stars
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Very friendly and professional.

— Karen S

Verified review (1395705) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Professional and high quality

4 out of 5 stars
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A very professional and high quality service.

— Anonymous

Verified review (1395614) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Emergency appointment

5 out of 5 stars
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My appointment was an emergency appointment for an ongoing and very painful infection in a crown that has had root canal treatment. I was given penicillin for the infection.

— Susan F

Verified review (1393649) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Your Appointment At Waterden Dental Practice

3 out of 5 stars
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Anyone visiting a dentist can hardly be in a position of elation.
But I have faith in your services and will be at your surgery as per appointment.
The antibiotics I am taking have relieved the pain - so onward!
Pearl

— Pearl C

Verified review (1393548) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Dont know
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Flexible and accommodating

5 out of 5 stars
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I always find everyone at the practice to be very welcoming and friendly. The flexibility offered for appointments is really helpful and this is no more evident than when trying to accommodate emergency visits.

— Anonymous

Verified review (1392948) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Welcoming and very thorough

5 out of 5 stars
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Very professional and friendly staff, they make you feel welcome and very thorough in their work.

— Jay W

Verified review (1392240) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Always a great service

5 out of 5 stars
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Always receive great dental care and attention at Waterden dental practice.

— Georgia V

Verified review (1392105) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Really thoughtful and helpful

5 out of 5 stars
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They are always extremely accommodating and charming and really thoughtful and helpful as l am quite disabled now, and fun!

— Nikki T

Verified review (1390339) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Waterden Dental Practice

5 out of 5 stars
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Excellent friendly service as always!

— Henry E

Verified review (1389942) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

Waterden Dental Practice

5 out of 5 stars
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Always kind, patient and helpful. Thank you.

— Anonymous

Verified review (1389092) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist appointment

5 out of 5 stars
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Appointment ran on time. Reception staff professional and welcoming and did email me invoice as requested. Hygienist did a good job - teeth felt very clean after.

— Carol H

Verified review (1388961) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I would recommend this dentist to anyone

5 out of 5 stars
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Really impressed with the Waterden surgery.
I took my daughter there for the first time, and the team were really helpful, informative and made her feel completely at ease. I would recommend this dentist to anyone.

— Katie

Verified review (1388914) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent work

5 out of 5 stars
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Excellent work. My daughter left the practice with helpful hints to improve her dental hygiene and also a well cleaned set of teeth.

— Anonymous

Verified review (1388110) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes