Working Feedback

Waterden Dental Practice

4 Waterden Road, Guildford, GU1 2AW

Excellent rating from 767 reviews

5 out of 5 stars

1157 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Standard of work is excellent

5 out of 5 stars
workingfeedback logo
I have been using Waterden Dental Practice for many years and I actually enjoy going to see them, they are very friendly, you can have a joke with them, but they are also very professional and the standard of work is excellent. Kerry is lovely.

— Christopher J

Verified review (1275895) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more) Teeth Whitening, Teeth Straightening, Smile Makeover, Dental Implants, White Fillings

Review from Google

5 out of 5 stars
google logo
Now in my eighth decade I had hoped never to need a dentist again but I suffered a serious illness and survived a major operation, as a consequence I walked into the practice for the first time missing several teeth.

And immediately at the first appointment a dialogue began between Mitul and myself. He dealt with my anxieties and explained alternative procedures and timings for each. He presented examples of state of the art materials and methods. His explanations allowed me to make considered decisions and together we set out and completed a course of treatment tailored to my requirements.

I am delighted with the results and can smile again with a regained confidence.

Lastly there is an expression ‘ The whole is greater than the sum of the parts’ and I can honestly attribute this to the Waterden Road Dental Practice. Yes, it is state of the art and provides bespoke treatments. But much, much more, and it’s in the people, their humour, patience, understanding and application that glues it all together to make it a richer experience.

Thank you Mitul and the team.

— Gordon Smith

T125996 Review left 7 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Now in my eighth decade I had hoped never to need a dentist again but I suffered a serious illness and survived a major operation, as a consequence I walked into the practice for the first time missing several teeth.

And immediately at the first appointment a dialogue began between Mitul and myself. He dealt with my anxieties and explained alternative procedures and timings for each. He presented examples of state of the art materials and methods. His explanations allowed me to make considered decisions and together we set out and completed a course of treatment tailored to my requirements.

I am delighted with the results and can smile again with a regained confidence.

Lastly there is an expression ‘ The whole is greater than the sum of the parts’ and I can honestly attribute this to the Waterden Road Dental Practice. Yes, it is state of the art and provides bespoke treatments. But much, much more, and it’s in the people, their humour, patience, understanding and application that glues it all together to make it a richer experience.

Thank you Mitul and the team.

— Gordon Smith

T24571 Review left 7 years ago
This review complies with Google's policies.

Friendly relaxed staff

5 out of 5 stars
workingfeedback logo
Friendly relaxed staff ready to help.

— Anonymous

Verified review (1275821) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Review from Google

5 out of 5 stars
google logo
So happy with the dental and hygienist treatments I and my family have received over many years! Thank you! Hazel Greenaway

— Hazel Greenaway

T24572 Review left 7 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
So happy with the dental and hygienist treatments I and my family have received over many years! Thank you! Hazel Greenaway

— Hazel Greenaway

T125997 Review left 7 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
I love coming to Waterden Road Dental Surgery, just to see Kerry x

— Chris Jenney

T125998 Review left 7 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
I love coming to Waterden Road Dental Surgery, just to see Kerry x

— Chris Jenney

T24573 Review left 7 years ago
This review complies with Google's policies.

I am delighted with the results

5 out of 5 stars
workingfeedback logo
Now in my eighth decade I had hoped never to need a dentist again but I suffered a serious illness and survived a major operation, as a consequence I walked into the practice for the first time missing several teeth.
And immediately at the first appointment a dialogue between Mitul and myself began. He dealt with my anxieties and clearly explained alternative procedures and timings for each. He presented examples of state of the art materials and methods. His explanations allowed me to make considered decisions and together we set out and completed a course of treatment tailored to my requirements.
I am delighted with the results and can smile again with a regained confidence.

Lastly there is an expression ‘ The whole is greater than the sum of the parts’ and I can honestly attribute this to the Waterden Road Dental Practice. Yes, it is state of the art and provides bespoke treatments. But much, much more, and it’s in the people, their humour, patience, understanding and application that glues it all together to make it a richer experience.

Thank you Mitul and the team.

— Gordon S

Verified review (1275126) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

I cannot be happier

4 out of 5 stars
workingfeedback logo
I cannot be happier with the whole process. Very professional and friendly, put me at ease. Explained the whole procedure to me and cannot wax more lyrical.

— Anonymous

Verified review (1274295) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more) Teeth Whitening, Smile Makeover

Waterden Dental Practice

4 out of 5 stars
workingfeedback logo
A good clean and polish. Nothing to add.

— Anonymous

Verified review (1273688) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more) Teeth Whitening, Dental Implants, White Fillings

Waterden Dental Practice

5 out of 5 stars
workingfeedback logo
Good appointment great to have the whole family in at once. Good advice given.

— Anonymous

Verified review (1273264) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Super people to deal with

5 out of 5 stars
workingfeedback logo
I was fitted in at very short notice for an emergency check up. Professional as ever super people to deal with.

— Anonymous

Verified review (1273255) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Review from Google

5 out of 5 stars
google logo
Friendly staff and professional service .

— Tom MacConnol

T24574 Review left 7 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Hi Tom.
Thank you for taking the time to leave us for a review! See you in 6 months!

Mitul and the WDP team

Review from Google

5 out of 5 stars
google logo
Excellent treatment today at Waterden. My teeth already look and feel better. Highly recommended

— Michaela Fitzgerald

T24575 Review left 7 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Dear Michaela,

Many thanks for leaving us a review. We are happy that you are pleased with the results and shall be sure to pass your comments on to Berni!

Mitul and the Waterden team

Review from Google

5 out of 5 stars
google logo
Excellent treatment today at Waterden. My teeth already look and feel better. Highly recommended

— Michaela Fitzgerald

T125999 Review left 7 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Dear Michaela,

Many thanks for leaving us a review. We are happy that you are pleased with the results and shall be sure to pass your comments on to Berni!

Mitul and the Waterden team

Expert and friendly service

5 out of 5 stars
workingfeedback logo
Expert and friendly service from reception to any dental work, check ups, dental cleaning service and advise. Easy booking and follow up reminders ensure I never miss an annual appointment.

— Anonymous

Verified review (1272018) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Waterden Dental Practice

3 out of 5 stars
workingfeedback logo
Professional, efficient and friendly practice. I only needed an implant healing cap screwed back on as it had fallen off which was a straightforward and quick process. Whilst this was done as required, I was a little surprised at the cost for a 3 - 4 minute job.

— Anonymous

Verified review (1271874) Review left 7 years ago
This review was collected via online systems.

Reply from Waterden Dental Practice

We are sorry to hear that you underestimated the costs of your dental treatment. Our fees are competitive in comparison to other private dental practices in the Guildford area and reflect the exceptional quality of service and high standard of care we give to our patients. We offered you an emergency appointment on the day you rang when we were already fully booked what with it being just before Christmas and the cost therefore included an emergency consultation fee. I will ensure in the future that the additional charge is advised to all patients prior to treatment. Apologies for any upset caused - thanks Kerry Scott, Practice Manager.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Waterden Dental Practice

5 out of 5 stars
workingfeedback logo
I had an appointment with Bernie and I really enjoyed the quality of treatment received, I will be coming back to the practice again as very happy with the care, treatment and advice provided with received, thank you very much.

— Irina M

Verified review (1270471) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Highly recommended!

5 out of 5 stars
workingfeedback logo
Fitted me in at short notice pre-Christmas for a Hygienist visit. The procedure was the most relaxing (always important at the dentist!) and the most thorough I've had. Highly recommended!

— Patrick D

Verified review (1270468) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)