I broke a tooth and I can't thank everyone enough. The receptionist was very reassuring as she recognised I wasn't too happy about the tooth! Mo then worked magic - no one can tell that my front tooth had been broken at all. Its amazing. Thank you. Would highly recommend.
— Anonymous
Verified review (1270457)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Competent, friendly
Competent, friendly and reassuring.
— Anonymous
Verified review (1270450)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
A positive experience
I am really pleased with my first contact with Waterden Dental Practice. I was greeted warmly and an appointment was provided swiftly. My treatment with Mr Patel was excellent. He explained all treatment options. During the treatment he clearly explained each step and I felt he took time to be thorough. Thanks very much for for a positive experience.
— Heather D
Verified review (1270408)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Emergency appointment At Waterden Dental Practice
I needed an emergency appointment and called up Waterden to see if they had any availability. To my surprise I was able to visit within 24 hours. I am petrified of dentists but saw ‘Mo’ he was absolutely wonderful!
Despite my emotional outbursts of tears I had my tooth rebuilt with no pain whatsoever. This is the first time I have been relieved to see a dentist and actually rave about my experience with them! So much so that I will be returning.
— Anonymous
Verified review (1270357)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Teeth Whitening, White Fillings
Very professional
Very good, calm and reassuring experience. Very professional.
— Patricia W
Verified review (1270072)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Teeth Whitening, Teeth Straightening, Smile Makeover, Dental Implants, White Fillings
Waterden Dental Practice
I required a dental extraction, post consultation with a Root Canal Specialist. Due to the persistent tooth ache following the temporary filling I was thankfully able to get an earlier appointment. The procedure was carried out with care and respect of my comfort at all times.
— Anonymous
Verified review (1269508)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Dental Implants, White Fillings
Excellent service
Part of my tooth broke and needed repairing and was done quickly and efficiently by Mitul. Have been a patient at this practice since the days of David Reece and have always received excellent service. This high standard of care continued through Brian Smalls time at Waterden Road and is now continuing under Mitul’s guidance. Would never hesitate in recommending this dental practice to others. Have done on several occasions over the years and they have gone on to become regular patients.
— Anonymous
Verified review (1269034)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
I am impressed
I am a new patient and I am impressed with the friendliness and professionalism of everybody I have seen so far. I was given clear advice after my checkup on a program of treatment and cost involved.
— Anonymous
Verified review (1268716)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Seen within the hour
Called in without an appointment and was seen within the hour. Very grateful for being fitted in without any fuss.
— Anonymous
Verified review (1268479)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Very happy with service
Very happy - phoned up for appointment and was seen same day. Friendly reception lady and friendly and knowledgeable dentist. Very happy with service overall.
— Anonymous
Verified review (1268423)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Waterden Dental Practice
We have never had reason to complain.
— Anonymous
Verified review (1267586)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
White Fillings
Hygienist Appointment At Waterden Dental Practice
Pleasant waiting environment prior to appointment, which was on time. A through check of my teeth with some additional cleaning. Good technical advice given in a clear and professional manner.
— Anonymous
Verified review (1267437)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Teeth Extraction
Had to have two decayed teeth removed.
Was carried with care and due diligence.
Dentists and staff always very friendly and helpful.
— Anonymous
Verified review (1267402)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Replacement of broken crown
When I first contacted the Waterden Dental practice to explain to explain the problem with my tooth, the matter was dealt with very efficiently and I was given an appointment in two days time for an assessment of the problem. The dentist explained the options available to me and I made an appointment to remedy the situation 1 week later. The treatment I received was first class and I am very happy with the finished result.
I was very impressed with the new equipment used to transform the remaining section of the tooth and to manufacture the new crown which when put in place fitted perfectly. I would be very happy to recommend the Waterden Dental practice to anyone.
— Malcolm P
Verified review (1267362)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Smile Makeover, Dental Implants
Excellent, professional and friendly
Excellent, professional and friendly service as always.
— Becky H
Verified review (1266798)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Waterden Dental Practice
Tooth broke and required crown. Work was done on the spot and crown milled and fitted within the hour.
— Mick D
Verified review (1266780)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Teeth Whitening, Teeth Straightening, Smile Makeover, Dental Implants, White Fillings
Effective on line booking system
Clean and tidy, modern waiting area, effective on line booking system, have been a patient for over 10 years no plans to change.
— Matthew S
Verified review (1266766)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Your Appointment At Waterden Dental Practice
I needed quite a bit of work done on my teeth. The discomfort was minimal and the result seems to be working fine. What I particularly enjoyed is that Mo was happy to talk about himself, his family, his life. Such conversation helps to distract me and build a more personal connection, something I enjoyed with Brian who used to remember to ask after my children (as I did his).
I should have asked about the costs beforehand; then I wouldn't have been surprised. Not saying the cost was unreasonable; I haven't had much work done on my teeth in so long that I underestimated by about £100, which meant I didn't have enough cash with me: my preferred payment method.
— Anonymous
Verified review (1266765)
Review left 7 years ago
This review was collected via online systems.
Reply from Waterden Dental Practice
We are sorry to hear that you underestimated the costs of your dental treatment. Our fees are competitive in comparison to other private dental practices in the Guildford area and reflect the exceptional quality of service and high standard of care we give to our patients, however these should have been discussed with you prior to treatment commencing. I am keen to investigate why this did not happen and would ask you to make contact with me on [email protected] - thanks Kerry Scott, Practice Manager.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Spot on
Never made to feel guilty and they fix any issues
— Catherine C
Verified review (1266378)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)
Waterden Dental Practice
I have been a patient wth Waterden for many years, and am always very impressed with the people and the quality of their work.
— Glenda B
Verified review (1266234)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Did you know that we also provide (tick box to find out more)