Working Feedback

Waterden Dental Practice

4 Waterden Road, Guildford, GU1 2AW

Excellent rating from 767 reviews

5 out of 5 stars

1157 total reviews

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Latest Reviews by Working Feedback

Waterden Dental Practice

5 out of 5 stars
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I trust the dentists and technicians which is the main thing. They are very friendly and easygoing which also helps. I think they invest in technology. This is the only private clinic I have used, and the quality of work and advice is better than I ever got through NHS dentistry so it is worth the cost, which (for the standard things I need) is affordable. I was recommended this clinic and I do the same when people ask.

— Anonymous

Verified review (1258153) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more) Teeth Whitening, Teeth Straightening, Smile Makeover, Dental Implants, White Fillings

Happy with outcomes over many years

5 out of 5 stars
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Pleasant staff. Usually able to get appointments quickly. Happy with outcomes over many years.

— Anonymous

Verified review (1258134) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Waterden Dental Practice

5 out of 5 stars
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Good, fast treatment.

— Colleen W

Verified review (1257383) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Your teeth are in exceedingly good hands

5 out of 5 stars
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Every member of staff is polite and professional so you know your teeth are in exceedingly good hands!

— Anonymous

Verified review (1257351) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Always greeted with kindness and reassurance

4 out of 5 stars
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Every time I have been to Waterden Dental Practice I have always been greeted with kindness and reassurance. Everyone has always been kind, professional and personable. The practice appears very clean and the staff are so knowledgeable and professional. Faultless dental practice. Thank you for a great service.

— Anonymous

Verified review (1257101) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Excellent with minimal invasiveness

5 out of 5 stars
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I would recommend the Waterden Dental Practice to everyone I know as I have always had good service. This time I had the base of an implant and the surgery was done by Mo Husban. It was excellent with minimal invasiveness. However, My first sentence sums up my opinion of the practice and I appreciate the way it is run and the staff who are always delightful.

— Anonymous

Verified review (1256390) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more) Teeth Whitening, Teeth Straightening, Smile Makeover, Dental Implants, White Fillings, Muscle Relaxants (Botox), Dermal Fillers

Great, as always

5 out of 5 stars
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I’ve been a patient here for 10 years, perhaps even longer. Glad to see they’re still going strong and that the quality of service has only improved over the years. Have recommended friends and family and would do so again without no hesitation.

— Anonymous

Verified review (1256188) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more) Teeth Whitening, Teeth Straightening, Smile Makeover, Dental Implants

First appointment at Waterden Dental Practice

5 out of 5 stars
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It was my first appointment with the surgery. An initial check up. Went fine.

— Anonymous

Verified review (1256169) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Dont know
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more) Teeth Whitening, White Fillings

Review from Google

5 out of 5 stars
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Really friendly and helpful staff. I like the new layout of the reception as well. I’m very grateful to be able to book for appointments so quickly and pretty much as and when I need them. Mitul is very thorough and precise and completed a very lengthy root canal treatment even when it meant staying a bit longer. Kerry is absolutely lovely and I really appreciated the courtesy call to check up on me and ask whether I enjoyed the G live Beer Festival! I recommend this practise because it is highly reliable and the staff are very supportive. They remember each patient and you don’t feel like you’re just another customer. Will be coming back for more treatments. Thank you.

— Miranda Juliet

T24577 Review left 7 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Dear Miranda,

Many thanks for taking the time to write your lovely review. We look forward to seeing you in 3 months time.

Mitul and WDP team

Review from Google

5 out of 5 stars
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Really friendly and helpful staff. I like the new layout of the reception as well. I’m very grateful to be able to book for appointments so quickly and pretty much as and when I need them. Mitul is very thorough and precise and completed a very lengthy root canal treatment even when it meant staying a bit longer. Kerry is absolutely lovely and I really appreciated the courtesy call to check up on me and ask whether I enjoyed the G live Beer Festival! I recommend this practise because it is highly reliable and the staff are very supportive. They remember each patient and you don’t feel like you’re just another customer. Will be coming back for more treatments. Thank you.

— Miranda Juliet

T126000 Review left 7 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Dear Miranda,

Many thanks for taking the time to write your lovely review. We look forward to seeing you in 3 months time.

Mitul and WDP team

Review from Google

5 out of 5 stars
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Amazing service and staff.
I had the teeth whitening session and it was vastly superior to anything I’ve tried before. Highly recommend. 5 star al the way.

— Darren Bailey

T24578 Review left 7 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Amazing service and staff.
I had the teeth whitening session and it was vastly superior to anything I’ve tried before. Highly recommend. 5 star al the way.

— Darren Bailey

T126001 Review left 7 years ago
This review complies with Google's policies.

So calming, friendly and caring

5 out of 5 stars
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I would like to say as a nervous patient the service I received today was brilliant. So calming, friendly and caring.
The problem was explained with choices of treatment then the procedure was explained full. I would recommend this practice to anyone. Many thanks for today.

— Rob F

Verified review (1254775) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Review from Google

5 out of 5 stars
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I’ve been visiting Waterden Dental Practise now for about 20 years. Always a warm welcome from the reception staff and a very professional service throughout my many visits. Here’s to the next 20 years... ?

— Simon Downes

T24579 Review left 7 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Many thanks for taking the time to provide Waterden with a review Simon. It was a pleasure to see you and the family. See you all for your next oral health visit!

The Waterden team

Review from Google

5 out of 5 stars
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I’ve been visiting Waterden Dental Practise now for about 20 years. Always a warm welcome from the reception staff and a very professional service throughout my many visits. Here’s to the next 20 years... 😁

— Simon Downes

T126002 Review left 7 years ago
This review complies with Google's policies.

Reply from Waterden Dental Practice

Many thanks for taking the time to provide Waterden with a review Simon. It was a pleasure to see you and the family. See you all for your next oral health visit!

The Waterden team

Welcoming and cheerful

5 out of 5 stars
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My time with the hygienist reinforced the good practice she has insisted I adopt and left me feeling very positive about the future health of my teeth and gums. She was as usual encouraging and offered some additional advice to maintain mouth health. Reception staff were welcoming and cheerful - always a bonus on arrival at the dentist!

— Anonymous

Verified review (1254519) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

Waterden Dental Practice

5 out of 5 stars
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Excellent treatment.

— Anonymous

Verified review (1254255) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

To see the hygienist and to have a 6-monthly check-up

4 out of 5 stars
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1.Treatment by the hygienist seems to be effective and skilled.
2. The 6-monthly check-up seems to have been equally skilled - and quick.
3. The price charged for the hygienist's treatment was appropriate and compares well with the cost charged by my previous private dentist in the area.
4. The price charged for the dental check-up was high (£42.50) and is approximately 46.5% higher than the current price at my previous private dentist in the area (i.e. £29.00). I do not know why the cost of the dental check-up at Waterden is so high, an explanation would be appreciated.

— Anonymous

Verified review (1254249) Review left 7 years ago
This review was collected via online systems.

Reply from Waterden Dental Practice

We are sorry to hear that you feel our prices for an oral health check are on the expensive side. Our fees are competitive in comparison to other private dental practices in the Guildford area and reflect the exceptional quality of service and high standard of care we give to our patients. If you would like to discuss this further please do not hesitate to call me - Kerry Scott, Practice Manager.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)

General assessment (first visit)

4 out of 5 stars
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Friendly and very welcoming staff. The registration process was straight forward. Got detailed information on actual status of my teeth health and future visit procedures. Looking forward to my next visit.

— A M

Verified review (1254223) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more) Teeth Whitening, Dental Implants, White Fillings

Waterden made my treatment as painless as possible

5 out of 5 stars
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The Staff were all very friendly and Moe and Mitul made my treatment as painless as possible. Kerry even phoned me to see how I was the next day.

— Paul H

Verified review (1254196) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes
Did you know that we also provide (tick box to find out more)