Working Feedback

Dynamic Dental Studio

The Old Creamery, Angel Link, Halesworth, IP19 8SW

Excellent rating from 705 reviews

5 out of 5 stars

+ 302 reviews from Google 1032 total reviews

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Latest Reviews by Working Feedback

Emergency pain, safety sorted

5 out of 5 stars
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Developed a massive pain in my front lower tooth on Saturday 11/4. Could stand it no longer by Tuesday 14/5, so called for an appointment. The lovely receptionist lady had to juggle things around, but managed to get me an appointment the next morning. I was dealt with today, efficiently, friendly and with care. Being a nervous patient, this is important. Everything was explained, from the work undertaken today, to future plans. Excellent service.

— Kevin C

Verified review (1993557) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

We are pleased we were able to offer you an appointment within a reasonable time frame and help relive your dental pain. We are please you felt comfortable and felt everything was explained well. We look forward to serving you again. Kind regards, Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Pain assessment

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Bob Paul

T168267 Review left 2 years ago
This review complies with Google's policies.

Reply from Dynamic Dental Studio

Thank you Bob for the 5 stars, we look forward to serving you again. Kind Regards, Dynamic Dental studio.

Excellent

5 out of 5 stars
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Rita the hygienist is top class. Gentle patient and very skilled in her work. Attention to detail is excellent.

— Anonymous

Verified review (1992248) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

Thank you for your kind review of our lovely Rita. we look forward to serving you again. Kind Regards, Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Hygienist appointment

Excellent Care

5 out of 5 stars
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Very happy with my implant consultation with Mr Elliston today.
Very professional and friendly.
All staff were very polite and kind.
Would highly recommend Dynamic Dental if you are considering a dental implant.

— Anonymous

Verified review (1990513) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

Thank you for sharing your experience here at Dynamic we are pleased to hear you were satisfied with the service you received and that you would recommend us. We hope to see you again to fulfil your dental needs. Kind regards Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Implant assessment

Excellent routine hygienist visit

5 out of 5 stars
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I can sometimes have choking sensation during treatment but this is nicely avoided by the extra care Rita and her assistant provide.

— Anthony R

Verified review (1990201) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

We are pleased to hear you were made to feel comfortable during your appointment and that your needs were met. We look forward to serving you again. Kind regards
Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? routine hygienist visit.

Very good as usual

5 out of 5 stars
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Received the usual friendly welcome and smiles.
I never expected to feel so comfortable and relaxed at the dentist.

— Anonymous

Verified review (1990021) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

We are please to hear you have had a pleasant experience here with the Hygienist, we do value your feedback.
Kind regards
Dynamic Dental Studio
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Six monthly check and hygienist

Review from Google

5 out of 5 stars
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Appointments on time and all staff friendly and welcoming. Essential for a good dental practice.

— Veronica Downing

T164731 Review left 2 years ago
This review complies with Google's policies.

Reply from Dynamic Dental Studio

Thank you Veronica for taking the time to leave a review of the service you received. We have a great team here. We will share your review with the team. W look forward to serving you again.
Kind regards
Dynamic Dental Studio.

Not happy

1 out of 5 stars
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I am disappointed, I was in for less than 10 mins, a quick look round my mouth and out, £60!! Invited to pay £200 to have my bridge replaced, have refused due to cost.

— Anonymous

Verified review (1988355) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dynamic Dental Studio

"We appreciate you taking the time to share your feedback with us. We sincerely apologise for any dissatisfaction you experienced with our service. Please reach out to our practice directly, and a dedicated member of our team will work diligently to address and resolve any concerns you may have."
Overall, how was your experience of Dynamic Dental Studio? 1 out of 5 stars

Very grateful

5 out of 5 stars
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Michelle and all the reception staff are very professional, would definitely recommend !

— Clare N

Verified review (1988329) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
What treatment have we just completed for you? Bridge

Excellent service

5 out of 5 stars
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Another super appointment with Rachel the hygienist, so thorough, thoughtful and informative.

— Anonymous

Verified review (1985209) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

Thank you for sharing your experience with our new hygienist Rachel we are pleased to hear you are happy.
We look forward to serving you again soon.
Kind regards
Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Hygienist

Dental hygienist

3 out of 5 stars
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Dental hygienist not easy to understand (Eastern European?) She spent a long time discussing unrelated admin with the dental nurse (who was lovely). Bedside manner is not brilliant and did not offer the opportunity for regular breaks to wash out.

— Anonymous

Verified review (1982287) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

"We appreciate you taking the time to share your feedback with us. We sincerely apologize for any dissatisfaction you experienced with our service. Please reach out to our practice directly, and a dedicated member of our team will work diligently to address and resolve any concerns you may have."
Overall, how was your experience of Dynamic Dental Studio? 2 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Dental hygienist

My experience with Julie

5 out of 5 stars
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I found my experience with Julie at Dynamic dental practice helpful and reassuring about my treatment with Thomas.

— Anonymous

Verified review (1982085) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dynamic Dental Studio

We are pleased to hear Julie was able to discuss and reassure you with your treatment needs. The role of the Patient Care Coordinator is to help our patients with any queries they may have and help explain any treatment plans advised by the dentist. We are glad this has helped you. Kind Regards
Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars

Hygienist visit

5 out of 5 stars
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Very happy with my visit.

— Anonymous

Verified review (1981898) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

We are pleased to hear you were happy with your hygiene appointment with Rita. We look forward to your return.
Kind Regards
Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Routine hygenist visit

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Helen Stewart

T162181 Review left 2 years ago
This review complies with Google's policies.

Reply from Dynamic Dental Studio

Thank you Helen for the 5 stars. Kind regards
Dynamic Dental Studio.

Good

3 out of 5 stars
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All treatments I’ve received thus far have been good. However everything is eye-wateringly expensive and that conditions what I can afford to do.

— Simon M

Verified review (1979609) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

Dear Mr. Maier,
Thank you for taking the time to provide your feedback. We truly value your input and regret to learn that your recent visits did not meet your expectations entirely.
At Dynamic Dental Studio, our priority is to ensure that every patient receives the highest standard of care possible. We understand the importance of allocating adequate time during appointments to deliver thorough and unhurried treatment, as well as utilising quality materials to achieve optimal results.
While we endeavour to keep our costs reasonable, maintaining this level of care can sometimes present challenges. Nonetheless, please be assured that we continuously strive to balance these factors while upholding our commitment to excellence.
Your satisfaction is of utmost importance to us, and we would appreciate the opportunity to address any specific concerns you may have. Please feel free to reach out to our team directly so that we can further discuss how we can improve your experience with us.
Thank you again for your feedback and for entrusting us with your dental care.
Overall, how was your experience of Dynamic Dental Studio? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Teeth videos

Review from Google

5 out of 5 stars
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Annual check up with Michelle,as always a pleasure to catch up, with all her interesting information on advancements in dentistry,and of course not forgetting her attention to detail and ongoing care.

— Catherine Clinch

T162182 Review left 2 years ago
This review complies with Google's policies.

Reply from Dynamic Dental Studio

Thank you Catherine, for your kind review of the service you received here at Dynamic. We look forward to serving you again.
Kind regards
Dynamic Dental Studio.

Very helpful

5 out of 5 stars
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Very helpful and efficient.

— Anonymous

Verified review (1978710) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

Thank you for the 5 star review. The Patient Care Co-ordinator is a new role we have implemented here at Dynamic, to help new and existing patients throughout their dental journey. We are so please Julie was able to help. We look forward to serving you again.
Kind regards
Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Register

Hygienist appointment

5 out of 5 stars
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Hayley and the Nurse were friendly and welcoming, as was Bridget on reception. My treatment was straight forward, Hayley was superb, I had no discomfort and she advised me on a new toothbrush to try using. I was not kept waiting and was treated extremely well. Thank you to all the team.

— Anonymous

Verified review (1978370) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

Thank you for your kind review on the staff and service you received her. We will share this review with the team and we look forward to serving you again soon.
Kind Regards
Dynamic Dental Studio.
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Hygienist routine appointment.

Review from Google

5 out of 5 stars
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Can't fault them. Everything went well. In and out in under half an hour too :-)

— Gary Fuller

T161115 Review left 2 years ago
This review complies with Google's policies.

Reply from Dynamic Dental Studio

Hi Gary, thank you for your thoughtful review and feedback. We sincerely apologise for any inconvenience caused by the wait. We're constantly striving to improve our services, and your input helps us do just that. While rare, technical or equipment issues can sometimes cause morning delays, rest assured we prioritize your safety and comfort above all else. Parking at the rear of our building ensures quick access in case of unforeseen emergencies, and we're happy to cover your parking costs during your visit, so you can focus on your dental care without worrying about your car. We appreciate your understanding and look forward to serving you again soon!

Wonderful!

5 out of 5 stars
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I went to see Michelle because two parts of a filling had broken off. Michelle looked at the filling carefully and concluded that she could fix it without resorting to something more drastic (like a crown). I like her approach that avoids ‘over-treatment’. After she repaired the filling, she did something wonderful! She used her most recent dental tool to work out which parts of my new material needed to be ‘pared down’ so my bite would be correct. It was amazing to know that an excellent dentist like Michelle continues to learn new things to improve her treatment of patients like me who am normally nervous! Thank you so much, Michelle!

— Anna W

Verified review (1975213) Review left 2 years ago
This review was collected via email feedback service.

Reply from Dynamic Dental Studio

Thank you Anna for your 5 star review, we are pleased Michelle was able to fix your tooth for you and to hear good report on her new T scan machine is great. We look forward to serving you again.
Kind regards
Dynamic Dental Studio
Overall, how was your experience of Dynamic Dental Studio? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have we just completed for you? Filling