I didn’t have my usual hygienist as she is currently away on maternity leave, but the hygienist I saw today was brilliant. I explained some sensitivity with a few of my teeth when it comes to them cleaning them and when I showed signs of discomfort, she had stopped and didn’t over do it in that area. I thought the whole appointment was fantastic from start to finish and the hygienist was really gentle with cleaning my teeth.
— Louise C
Verified review (1904535)
Review left 2 years ago
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Very good
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Patient
Routine check up
Andres Rodriguez was very pleasant and reassuring. He also offered to paste a crack on my tooth straight away, obviously a cost was implemented but I didn’t have to come back again. His advice was very much appreciated for a hygienist.
— Heather T
Verified review (1904019)
Review left 2 years ago
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Very good
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Patient
Very thorough
Very thorough and all queries were addressed.
— Barbara D
Verified review (1903766)
Review left 2 years ago
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Very good
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Patient
Very good service and understanding
Very good service all round.
— Anonymous
Verified review (1903698)
Review left 2 years ago
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Very good
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Patient
Great service
On time, efficient and friendly service. Everyone was friendly and smiley! Thank you!
— Sophie B
Verified review (1903607)
Review left 2 years ago
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Very good
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Patient
My young daughter was put at ease
Very friendly service. My young daughter was put at ease right from the start and even helped hold the dentists tools during her check up.
— Anonymous
Verified review (1903518)
Review left 2 years ago
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Very good
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Other relative or friend
Great hygienist
I had a new hygienist today and she was extremely thorough in her treatment.
— Sheila M
Verified review (1902096)
Review left 2 years ago
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Good
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Patient
Emergency appointment
I contacted the surgery by email to request an emergency appointment this morning, I got a reply within 10 minutes with an appointment slot for 3 o’clock. I was impressed!!
The reception team were very efficient when they booked me in and I saw the desbtist on time! The dentist dealt with my problem with care and listened to my concern and gave me the option to take xray for reassurance. This amazing service .. thank you team!
— Anonymous
Verified review (1902055)
Review left 2 years ago
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Very good
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Patient
Check up
The dentist I met was very friendly and put me at ease.
I have to make a point in saying when my last appointment was made I was 10 mins late due to traffic in Havant and was told patients can only be 5 mins late so I didn’t get to see the dentist. However today I had to wait 10 mins after my slotted time before I got in - why is there one rule for turning up late and not being seen and another for being kept waiting? I could understand if I was 20 mins late but really 10 mins because of traffic jam in Havant is really unfair and as you can appreciate I was not impressed as I come from Hedge End!
— Natalie D
Verified review (1901869)
Review left 2 years ago
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Very good
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Professional
Hygienist
On arrival the receptionist was welcoming. My appointment was kept on time. The hygienist was friendly and carried out my treatment efficiently.
— Anonymous
Verified review (1901673)
Review left 2 years ago
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Very good
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Patient
New patient first assessment
Made to feel very welcome by pleasant reception staff, seen by Tudor Leandru, given very good advice for treatment going forward. Very good experience, lots of reassurance. Left Parkway that morning feeling well looked after by all.
— Patricia M
Verified review (1901131)
Review left 2 years ago
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Very good
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Patient
Hygienist appoitment
Excellent care. Professional and caring. Thank you.
— Anonymous
Verified review (1901103)
Review left 2 years ago
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Very good
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Patient
Excellent and encouraging
My hygienist was very professional, encouraging and gave good advice to prevent longer term problems.
— Anonymous
Verified review (1900966)
Review left 2 years ago
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Very good
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Patient
Check up
Came in for a check up as I couldn’t make the one I had last year due to working away. The staff were friendly and helpful and the dentist herself was very friendly. Had x-rays of my teeth as well which were included in the check up price.
— Anonymous
Verified review (1900842)
Review left 2 years ago
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Very good
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Patient
Hygienist
I was very anxious attending this appointment as I had a bad experience a few years ago. The hygienist was really nice and put me at ease straight away. She talked me through everything she was going to do which really helped ease my nerves. I will not be afraid to return for my next visit when necessary, if this is the service I receive. I also had no sensitivity to my teeth after the treatment. Well done!
— Anonymous
Verified review (1900776)
Review left 2 years ago
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Very good
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Patient
Friendly and efficient
Friendly and efficient receptionists, friendly and efficient dentist and dental nurse, my appointment was on time and thorough. The only issue I had was with the lack of parking spaces at the practice, but that can’t really be helped during busy periods.
— Anonymous
Verified review (1900754)
Review left 2 years ago
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Very good
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Patient
Hygienist
Once again a very good service, Carly always makes you feel so relaxed when you get in the dreaded chair, teeth always feel so much better after treatment, many thanks.
— Gary B
Verified review (1900552)
Review left 2 years ago
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Very good
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Patient
New patient appointment
The practice is welcoming both by staff and the environment. A good experience which banished all anxiety!
— Sharon A
Verified review (1900421)
Review left 2 years ago
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Very good
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Patient
Review from Google
First visit. good impression so far. Friendly receptionist. Straight taking dentist with no pressure.
— Richard Adams
T189172
Review left 2 years ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Dear Richard,
Firstly, thank you so much for choosing Parkway Dentalcare as your dental practice. Your comments mean the world, and I shall pass on these to the team!
Best wishes, Parkway Team
Antibiotics for aching tooth
When my tooth first started aching last October I made an appointment to see Dr. Chun in November. He gave me a thorough examination and recommended an appointment with the hygienist which is due shortly.
Six days ago my tooth started throbbing painfully and Dr.Chun agreed to see me within an hour of my phone call to the surgery.
He gave me another thorough examination and prescribed antibiotics for the five days prior to my appointment with Dr.Hunty.
I cannot thank him enough for the way he has looked after me.
— Gloria P
Verified review (1900245)
Review left 2 years ago
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Very good
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