Excellent service, Carly is a credit to the practice
— Chris Raddon
T112992
Review left 3 years ago
This review complies with Google's policies.
Parkway Dentalcare
All staff were polite and professional as usual. However also as usual I was kept waiting 15 minutes past my appointment time. (This being the low average ). Whilst I can understand some appointments may need the extra few minutes for valid reasons, this costs me a loss of earnings and it is every time.
— Anonymous
Verified review (1731596)
Review left 2 years ago
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Good
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Patient
Very professional team
Very professional team.
— Anonymous
Verified review (1731397)
Review left 3 years ago
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Very good
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Patient
Impressions for teeth whitening
When ever I visit Parkway dentist, I’m very happy with my treatments, be it a check up or a visit to the hygienist.
The receptionist are always helpful and friendly.
My main problem is when I phone, nobody answers, I can never get through on the phone. I’ve been told to email so I tried this and still got no reply. I worry if I have to cancel my appointment by phone I will not be able to do this and if it is with the hygienist I would be charged if I didn’t turn up, this is a big problem for me.
— Debbie W
Verified review (1730767)
Review left 3 years ago
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Very good
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Patient
Renew filling
Not a great fan of having numbing injections due to previous experiences but this time with a newer dentist I did not feel the injection at all. I did make a comment to the dentist stating that he was the best numbing dentist ever. This has now left me not experiencing that dreading feeling of THAT injection.
— Caroline M
Verified review (1730751)
Review left 2 years ago
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Very good
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Professional
I would recommend it to anyone
Excellent service and always a friendly welcome from staff both on reception and from the Dentist and her team. Hardly any waiting and superb treatment which one is informed about throughout the process. I like the fact (probably happens everywhere?) that your next appointment is e mailed through when you get home. I am not one, at my age, for all the new and, no doubt, brilliant services that are on offer i.e a date with a Hygienist (in my days the Dentist did the hygiene bit!) and have never had the `hard sell` to join a scheme or have this or that done-which is a relief and appreciated. This is an excellent, well run Dental Surgery with the bonus of a car park on site. I would recommend it to anyone that asks.
— Pete C
Verified review (1730512)
Review left 2 years ago
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Very good
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Patient
Hygienist very helpful and caring
Treatment excellent. I am partially disabled, hygienist very helpful and caring.
— James S
Verified review (1730470)
Review left 3 years ago
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Very good
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Patient
Hygienist
Lovely, welcoming and happy receptionist. Seen quite quickly. Treatment and problem areas outlined and discussed. Cleaning advise given and demonstrated. Very thorough.
— Maggie S
Verified review (1730427)
Review left 2 years ago
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Very good
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Other
Filling Tooth
As always a visit to Parkway never feels like a visit to the Dentist. Friendly efficiency everywhere and the impression given is that this is a happy place to work. Always satisfied with my treatment.
— Jennie S
Verified review (1730395)
Review left 2 years ago
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Very good
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Review from Google
This person left a star rating but no comment.
— Clive Ship
T112655
Review left 3 years ago
This review complies with Google's policies.
Excellent hygienist visit
The whole experience from arrival at reception through hygienist treatment to payment and appointment booking was excellent. Friendly, cheerful, helpful and informative care. I can't find any fault, thank you.
— Anonymous
Verified review (1730108)
Review left 2 years ago
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Very good
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The usual high standards
My check up was done to the usual high standards including an X-ray.
I was advised about the cost of a replacement denture.
— Patricia M
Verified review (1729892)
Review left 2 years ago
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Good
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No treatment today
Dentist was unable to take tooth out today and impressions because of another broken tooth. She said cancel tomorrows appointment and we'll make another 2.
— Wendy R
Verified review (1729516)
Review left 2 years ago
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Good
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Excellent
Greeted by friendly reception staff.
Clean practice.
Not rushed, good experience.
— Allison W
Verified review (1729146)
Review left 3 years ago
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Very good
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Patient
To refill a broken tooth
Very impressed - after 20+ years with previous owners - Neema was very considerate.
— Anonymous
Verified review (1728868)
Review left 3 years ago
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Very good
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Professional
Hygienist
As usual, a very friendly, efficient, and professional visit to your Hygienist, Carly LeGallais and her assistant deserve a salary increase.
— Robert S
Verified review (1728861)
Review left 3 years ago
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Very good
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Patient
Very efficient and welcoming
Parkway Dental Care has always projected an air of warmth and efficiency.
Both Reception Staff and Clinical Staff always greet you with a smile.
— Russ T
Verified review (1728608)
Review left 2 years ago
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Very good
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Patient
Nice dentist
Nice dentist, thorough with plenty of advice.
— Anonymous
Verified review (1728297)
Review left 3 years ago
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Very good
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Patient
Excellent once contact has been made.
Despite the difficulty in making contact by phone, every other aspect of the service is excellent.
Always seen promptly, staff are caring and courteous and provide information so I can make informed choices on my care.
— Anonymous
Verified review (1727924)
Review left 2 years ago
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Good
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Excellent treatment
As always, excellent treatment at Parkway. Tudor and his assistant were both was friendly and professional and Tudor took care to listen carefully to all my questions and gave helpful and detailed answers.
Reception staff were also professional, friendly and welcoming.
— Patrick N
Verified review (1727849)
Review left 2 years ago
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Very good
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