T105521
Review left 3 years ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Dear Terry,
Wow - Thank you for your great review!
Parkway Dentalcare
20 minutes late going in and not able to do the filling required, but that seems to be the norm at the moment.
— Martyn K
Verified review (1720280)
Review left 3 years ago
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Neither good nor poor
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Patient
Top quality
Very understanding to my wife who has bipolar.
— Anonymous
Verified review (1720088)
Review left 3 years ago
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Very good
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Patient
Helped to feel comfortable
I was welcomed in as usual and helped to feel comfortable. Robyn took time to listen to my concern (I get anxious about the treatment due to high sensitivity). She and her assistant were caring and offered to stop whenever I felt uncomfortable.
— Anonymous
Verified review (1719789)
Review left 3 years ago
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Very good
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Patient
All good
All good, thanks.
— Phillip G
Verified review (1719523)
Review left 3 years ago
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Very good
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Patient
A large chip on the top incisor
I was seen within two hours of the initial telephone call. Tudor reassured me and it can be fixed and discussed a treatment plan. Which will start in three weeks time. I wish it could've been sooner but I do appreciate how overworked dentists are at the moment. Tudor reassured me that I shouldn't worry that any more of the tooth will breaking off before it can be fixed. Tudor is a very likable and caring dentist and I would highly recommend him.
— Pauline M
Verified review (1719472)
Review left 3 years ago
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Very good
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Patient
Excellent good treatment
Good treatment from Parkway from start to finish, thank you.
— Raymond D
Verified review (1719199)
Review left 3 years ago
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Very good
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Patient
Really good service
Really good service and friendly staff.
— Anonymous
Verified review (1717585)
Review left 3 years ago
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Very good
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Patient
Parkway Dentalcare
Had a prescription written up. My name was spelt incorrectly and not dated. The reception team have been amazing but feel like I’ve been messed about by the dentist. Now not on the NHS list for my front tooth. And in a lot of pain and had to run around to get my prescription sorted. This issue with my tooth has been going on for four years, I’ve been very much let down by the dentist and broke down in tears. No sympathy in the room at all. The receptionist was brilliant! Both the girls were very patient with me and showed so much empathy.
— Danni
Verified review (1717573)
Review left 3 years ago
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Poor
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Patient
Lovely staff
Very helpful and caring staff.
Went in dead on time.
— Cheryl N
Verified review (1716770)
Review left 3 years ago
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Very good
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Patient
Brilliant
Everything ran to time. The dentist was brilliant with the children. Explained everything clearly. Reception team were friendly and welcoming. Overall a good experience.
— Nicola W
Verified review (1716700)
Review left 3 years ago
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Very good
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Patient
Fantastic
Met the dentist for the first time.
Fantastic.
Supported by the ever-wonderful Hunny.
— Raymond B
Verified review (1716327)
Review left 3 years ago
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Very good
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Patient
Great dentist for nervous patient
My teeth are awful thanks to being so scared and not going for years. Tudor is very patient, kind and caring and is always as gentle as possible. I still don’t like going but happy that he is my dentist.
— Anonymous
Verified review (1716321)
Review left 3 years ago
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Very good
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Patient
Great dentist.
This really has to be one of the best dentists around. Dentist and all staff are really lovely and the dentist explains everything to you. Appointments are always on time at a time to suit you with two evening evenings where it is open late. The dentist is very easy to talk to and are very good with nervous patients.
I feel very lucky to be able to go to Parkway dental care and confident with advice I am given.
— Thomas
Verified review (1715774)
Review left 3 years ago
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Very good
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Patient
Great dentist
I feel I’m so lucky to be able to see this dentist under the NHS. Great service and the dentist and all staff are really lovely. Thank you.
— Thomas
Verified review (1715273)
Review left 3 years ago
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Very good
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Patient
Referral for private treatment
Hi, I would like to speak with Chiara please regarding my recent referral.
I was quoted £800 for a root canal filling and the dentist you referred me to is talking £980 + £125 consultation.
— Matt O
Verified review (1714947)
Review left 3 years ago
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Good
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Patient
Lovely people
All lovely people, thank you and seen on time.
— Stephanie H
Verified review (1714851)
Review left 3 years ago
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Very good
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Patient
Review from Google
This person left a star rating but no comment.
— Annie Hawkins
T104558
Review left 3 years ago
This review complies with Google's policies.
Good dental care
I had an appointment today for a filling and a cap to be replaced. However, when it came to the replacement of my cap the root of my tooth was cracked and needed to be removed. I had the filling and removal of my root with gentle care and no pain.
— Pauline H
Verified review (1714614)
Review left 3 years ago
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Very good
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Patient
Replace fallen bridge.
No problem! Breezed through in 10 minutes.
— Paul C
Verified review (1714506)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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