Verified review (1703224)
Review left 3 years ago
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Very good
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Review from Google
This person left a star rating but no comment.
— mariia boiko
T103149
Review left 3 years ago
This review complies with Google's policies.
Misinformed by practice
I was told when booking appointment earlier in the year I was just inside the time frame for NHS. I recently had a letter saying due to NHS spending cuts my appointment has been postponed. Now I am told I can only be private.
— Anonymous
Verified review (1702762)
Review left 3 years ago
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Very poor
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Patient
Just a check up
My scheduled appointment in July was cancelled by Parkway, they fitted this one in its place, possibly because I had a broken, but pain free filling. Seen on time and discussed filling necessity with dentist, mutually agreed to wait & see until next visit. He also suggested a "lump" on the back of my head should be checked over by my GP, I have been postponing this due to Covid etc.
Very pleased to report that it's not just about teeth.
— Michael W
Verified review (1702574)
Review left 3 years ago
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Good
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Excellent practice
Very good service, dentist and nurse do their best to put a very nervous patient at ease.
The receptionist very helpful and when booking a treatment for both myself and my wife worked hard at getting appointments back to back.
Excellent practice.
— Keith H
Verified review (1702564)
Review left 3 years ago
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Very good
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Very pleased
A routine visit. Fortunately no further treatment this year. Very pleased.
— Anonymous
Verified review (1702520)
Review left 3 years ago
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Very good
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Very positive experience
Started 10 minutes late but it was a pleasant stay talking with the receptionists.
Treated with care and compassion by the hygienist, Robyn Derrick and the assistant. Overall a very positive experience.
— Mark W
Verified review (1702360)
Review left 3 years ago
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Very good
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Excellent treatment
My dentist makes me feel at ease and is always polite as his assistant. I'm very happy with my treatment.
— Pauline N
Verified review (1701551)
Review left 3 years ago
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Very good
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Wonderful
Wonderful treatment, my teeth feel great.
— Anonymous
Verified review (1701377)
Review left 3 years ago
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Very good
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Review from Google
Customer service and professional dentalcare exactly how it should be 😀
— Jez Toole
T102897
Review left 3 years ago
This review complies with Google's policies.
Great caring dental practice.
Grateful to have a dental practice that cares for me as an NHS user. Especially grateful for the patience they had when I couldn’t use their services for a lengthy period of months due to health issues and kept me on their patients list. Thank you Parkway.
— Anonymous
Verified review (1700887)
Review left 3 years ago
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Very good
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Review of problem tooth
Infection of gum.
— Lynne F
Verified review (1700680)
Review left 3 years ago
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Very good
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Treated with care and compassion
Started 10 minutes late but it was a pleasant stay talking with the receptionists.
Treated with care and compassion by the hygienist, Robyn Derrick and the assistant. Overall a very positive experience.
— Mark W
Verified review (1700655)
Review left 3 years ago
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Very good
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Tooth extracted
Very professional.
— Anonymous
Verified review (1700494)
Review left 3 years ago
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Very good
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Hygienist
Excellent treatment, very thorough, treatment a tad pricey. Excellent advice given.
— Anonymous
Verified review (1700464)
Review left 3 years ago
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Very good
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Extraction
Had a broken tooth removed which was below the gum line, couldn’t have been more professional or pain-free and took minutes to do, also reception staff always very pleasant and informative.
— Andrew C
Verified review (1700452)
Review left 3 years ago
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Very good
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Patient
Very informative
A very informative visit. I expected the usual clean and polish but was due a more comprehensive inspection. This highlighted the fact that my teeth will benefit from a more intensive daily cleaning routine which I will commence immediately.
— Anonymous
Verified review (1700104)
Review left 3 years ago
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Very good
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Patient
Hygienist appt
As ever a very thorough appointment with Carly. Carly has a very professional informative approach.
— Liz C
Verified review (1699542)
Review left 3 years ago
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Very good
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Very pleased with the results
I have positive feedback for Carly - after explaining to her on my previous appointment I was nervous due to sensitivity, she was extra gentle, this time I walked in carefree and confident to see her again, she is by far the best hygienist I have seen that does the job in such a gentle method.
Very pleased with the results and never want to see another hygienist.
— April
Verified review (1698561)
Review left 3 years ago
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Very good
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Review from Google
Excellent prompt care.
— Noel Lilly
T102482
Review left 3 years ago
This review complies with Google's policies.