Robyn was efficient and thorough as always and gave me some very helpful advice.
— Anonymous
Verified review (1673897)
Review left 3 years ago
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Very good
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Patient
Emergency appointment
Thankfully managed to get appointment today due to abscess.
— Nicola T
Verified review (1673839)
Review left 3 years ago
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Very good
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Patient
Tooth removed
I was seen on time, had an injection in my mouth, x-rayed and tooth removed. All done in less than 10 minutes.
— Anonymous
Verified review (1673810)
Review left 3 years ago
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Very good
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Patient
Extraction
I’m not good at the dentist but everyone made me feel calm.
— Anonymous
Verified review (1673614)
Review left 3 years ago
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Very good
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Patient
Excellent hygienist appointment
I had a hygienist appointment which was excellent, teeth feel mega clean and was polite and informative throughout with ( due to data protection can’t put names on here ?) but she might have a name similar to a Aussie soap star who became a pop singer.
— Garry M
Verified review (1673612)
Review left 3 years ago
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Very good
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Patient
Hygienist
Very satisfied with everything about my appointment.
— Lynne M
Verified review (1673515)
Review left 3 years ago
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Very good
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Patient
Tooth out
Staff great from start to finish always excellent service.
— Sue B
Verified review (1673390)
Review left 3 years ago
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Very good
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Patient
Emergency assessment for toothache
Telephoned in morning to arrange emergency short notice appointment for assessment of toothache. Had to make repeated calls as high demand, but eventually got through to receptionist. She was very patient and although unable to give me an appointment on the day agreed to call back if anything became available. She was good to her word and phoned back approximately half an hour later with a cancellation appointment, which I gratefully accepted. My consultation was very professional and discussed options with myself.
— George N
Verified review (1673369)
Review left 3 years ago
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Very good
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Patient
Hygienist
Both my wife and I attended today and were seen as per appointment.
Necessary work was carried out in a professional way as expected.
All our previous visits have been positive over the years.
We consider ourselves fortunate having a health plan at this dental surgery.
Thank you to all the staff.
— Don S
Verified review (1673298)
Review left 3 years ago
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Very good
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Patient
Parkway Dentalcare
Prompt and friendly service
— Anonymous
Verified review (1673232)
Review left 3 years ago
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Very good
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Patient
Tooth extraction
Couldn't have been a better service, from my initial call to having my very painful tooth sorted.
— Janet H
Verified review (1673108)
Review left 3 years ago
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Very good
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Patient
Review from Google
Robyn Derrick the hygienist provided a great service. She made me feel comfortable and constantly checked I was ok throughout the treatment. I cant wait to go back in 6 months time for another Scale and Polish.
— Elizabeth Hollis
T94141
Review left 3 years ago
This review complies with Google's policies.
Always recommend this practice
Simon Chaplin-Rogers was great. He explained what I needed to look out for with regards to my teeth and gums and I felt relaxed as he is a really down to earth person. I would recommend this dentist time and time again. All the staff there are friendly and helpful.
— Anonymous
Verified review (1672742)
Review left 3 years ago
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Very good
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Patient
Immediately put at ease
I have always been a nervous patient but within minutes of meeting Simon Chaplin-Rogers I felt at ease. He explained everything he was doing and even took time out to explain what new services they were offering at the clinic. I would always recommend this dentist practice as they care about their patients.
— Kathy H
Verified review (1672741)
Review left 3 years ago
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Very good
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Patient
Check up
Excellent.
— Anonymous
Verified review (1672670)
Review left 3 years ago
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Very good
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Patient
Hygiene with new guided biofilm therapy.
I have gum disease and this new treatment feels like it is really helping to keep it under control. Also feels less uncomfortable and painful than traditional methods. I’ve already recommended it to others.
— Anonymous
Verified review (1672650)
Review left 3 years ago
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Very good
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Patient
Hygienist Treatment
Very thorough and excellent treatment.
— Sue W
Verified review (1672310)
Review left 3 years ago
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Very good
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Patient
On time, nice and easy
Things inside my mouth were put right, too technical to explain.
On time, nice and easy as per the quote.
— Kenneth W
Verified review (1672204)
Review left 3 years ago
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Very good
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Other
Broken tooth.
E-mailed practice Friday evening after breaking a tooth. Received a call on Monday morning with an appointment booked for following Thursday. Tooth filled at this appointment. Been a patient here for over 30 years and always received excellent dental care. Thanks to all at the practice.
— Lesley M
Verified review (1672154)
Review left 3 years ago
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Very good
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Patient
5 star treatment always
Always a successful appointment, very kind and gentle, never feel any pain.
— Tara J
Verified review (1672112)
Review left 3 years ago
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Very good
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