It was my fourth appointment preparing for my replacement dentures, which I have now collected.
— Anonymous
Verified review (1607585)
Review left 4 years ago
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Very good
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Check up
Very satisfied with whole experience.
— Anonymous
Verified review (1607581)
Review left 4 years ago
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Very good
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Check up
Nice, polite. Fully informed about treatment plan.
— Anonymous
Verified review (1607333)
Review left 4 years ago
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Very good
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Review from Google
Robyn the Hygienist and her assistants are always cheerful, caring and more than happy to discuss any issues
— Sandra Cooper
T71727
Review left 4 years ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Dear Sandra,
Thank you so much for your kind words. We will pass your comments onto Robyn and the team involved.
Best wishes
Parkway
Fabulous therapist
Kind, calm, explained everything she was doing, encouraging and non judgemental.
— Anonymous
Verified review (1607203)
Review left 4 years ago
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Very good
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Hygienist
Emelie is such a brilliant friendly caring hygienist, very thorough and skilled and never too much water spraying everywhere she makes a visit to the hygienist a pleasurable experience and my teeth look nice and clean and shiny today.
— Carol C
Verified review (1607112)
Review left 4 years ago
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Very good
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Relaxing practice
Great relaxing practice.
— Kevin G
Verified review (1607100)
Review left 4 years ago
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Very good
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Friendly and very good
Had my preparation done for my bridge for two weeks time and also my chipped tooth. He was friendly and very thorough, took x-rays and made sure that I was comfortable. Always puts me at ease and lets me know what’s going on.
— Tara M
Verified review (1607041)
Review left 4 years ago
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Very good
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Patient
Filling and cap
Both the inspection and subsequent treatment were carried out with minimum of fuss, with each step being explained in a clear and easy to understand manner.
I was also offered a choice of dates for my next visit, giving me a good choice.
— Derek T
Verified review (1606980)
Review left 4 years ago
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Very good
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Patient
Parkway Lights The Way
Words like 'Wonderful Customer Service', 'Wonderful Staff', and 'Excellent Clinical Outcomes' are sometimes overused. Yet, they are all accurate descriptions of the patient experience at Parkway.
The reception and assisting staff are bright and alert and treat patients as individuals. You never feel 'processed'.
Mr Cottrrel is calmly assuring, soothing and gentle. He always keeps you informed of what is happening and what will happen. He is a delight to meet each and every time.
Emelie De La Hunty is also an outstanding clinician. She is gentle and provides appropriate encouragement, when things may be more awkward in the care she is providing. Emelie is gentle and kind.
When treatment is needed, I have never had any fear or trepidation. I just know that I will be looked after and made as comfortable as possible.
Parkway is the best dental practice I have come acoss in 64 years.
— Tim L
Verified review (1606934)
Review left 4 years ago
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Very good
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Emergency appointment
Pleasant experience which established what damage had been caused and what could be done about it. Realistic assessment of options available to me on which I made a decision to set up a gum guard at night to avoid grinding my teeth. Later appointment set up for the fitting.
— Anonymous
Verified review (1606902)
Review left 4 years ago
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Very good
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Review from Google
Quick check-over, watching the two outer fillings, book in for next in 9 months.
Very quick and professional - thank you
— Ian Elkington
T71619
Review left 4 years ago
This review complies with Google's policies.
Checkup
I was very appreciative that even as I, unfortunately, arrived late I was still accommodated for my check up.
— Anonymous
Verified review (1606856)
Review left 4 years ago
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Very good
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Check up
I have been a patient of Mr Cottrell for a number of years and have always found him to be very professional. This is also the case with all members of staff I have been in contact with.
— Theresa C
Verified review (1606844)
Review left 4 years ago
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Very good
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Patient
Very prompt & efficient service.
Very efficient with no waiting today. I was shown almost straight in, checked x-rayed, next check up booked and paid within 20 minutes.
— Anonymous
Verified review (1606843)
Review left 4 years ago
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Very good
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Patient
Extraction of tooth
Had a tooth out and was so impressed with the treatment l had never felt anything at all, l have gained all my confidence back that l lost years ago and never mind going to this dentist, fantastic treatment.
— Jean R
Verified review (1606831)
Review left 4 years ago
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Very good
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Lower Denture adjustment
After several adjustments, hopefully this last visit resolves the problem.
— Anonymous
Verified review (1606800)
Review left 4 years ago
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Very good
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Filling
Excellent in every way.
— Anonymous
Verified review (1606739)
Review left 4 years ago
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Very good
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Outstanding Service & Treatment
We have been coming to this practice for the last 25 years. The care and service is exemplary, truly a beacon that other healthcare providers should seek to emulate.
— Tim L
Verified review (1606691)
Review left 4 years ago
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Very good
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Review from Google
I have just visited Parkway Dental Care following a problem with a large filling in an upper tooth.This had caused me a lot of pain, not only in the mouth, but in the area of my ear. I saw a dentist called Diego Ward who was really nice, professional, polite and understanding, he put a temporary dressing on the tooth until I see my regular dentist for a more permanent treatment. I should also mention Hunney the lead dental nurse who was actually. working on reception at 8 AM when I booked the appointment. She is very conscientious, taking the time and bother to arrange with Diego later in the day, as I was still in pain for me to be prescribed antibiotics, which I subsequently collected the prescription for, from her at 7.15 pm the same day, so that's very much appreciated and thank you. MB Farlington .
— Melvyn Beck
T71580
Review left 4 years ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Hi Melvyn,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to seeing you again for any future appointments
Kind Regards
The Parkway Team