It took multiple times to get through to book an appointment as I had an issue with a wisdom tooth and booked an appointment for 2 weeks time. The wait time wasn't ideal but I appreciated how many patients there are to accommodate. However, I arrived today to find that there was no record of my appointment. The reception team were brilliant and spoke to the dentist who squeezed me in. They were extremely helpful. The dentist and nurse I saw were also brilliant. An X-ray was quickly taken and time was spent talking through the problem. They were very understanding of my worries.
β Anonymous
Verified review (1602666)
Review left 4 years ago
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Good
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No pain, with gain!
Mr Cotteril is a superstar, he has just capped one of my teeth with a crown. Normally I am a mega coward regarding dentists but with Mr C, no pain, lots of gain!
Can only recommend Parkway Dentalcare.
β Roger G
Verified review (1602636)
Review left 4 years ago
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Very good
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Experience was a good one
The experience was a good one. The receptionist was pleasant and cheerful, I was not kept waiting too long and the dentist was kind and attentive and explained everything.
β Daphne M
Verified review (1602586)
Review left 4 years ago
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Very good
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Patient
All great service
Attended for a routine check up. The service and friendliness of staff is great.
No issues with the dentist and the treatment, all great service
Only improvement needed is the waiting time.
β Anonymous
Verified review (1602563)
Review left 4 years ago
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Good
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Review from Google
Called at 0830hrs this morning as I thought I'd lost part of a tooth. Parkway got me in at 1055hrs, I saw Mr Leandru who had a look and explained it was only half of my filling that had come out. He then carried out all remedial work there and then, replacing the filling! All over by 1115hrs! Fantastic surgery, friendly and helpful receptionists and excellent service.
β Beattie Peacock
T70020
Review left 4 years ago
This review complies with Google's policies.
Helpful and friendly
My dentist is always very caring and puts me at ease as I am a nervous patient.
Waiting times were good as I only waited about 10 minutes to be seen.
Reception staff were very helpful and friendly.
β Sandra N
Verified review (1602560)
Review left 4 years ago
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Very good
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Review from Google
Excellent service as always, always happy smiley people
β Mark Beszant
T69979
Review left 4 years ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Hi Mark,
Weβre so grateful for your 5-star rating! Thank you for choosing us, and we look forward to seeing you at your next visit.
Good follow up care
Iβve always been seen promptly and professionally. Have had good follow up care after an issue arises post-treatment. Was seen quickly.
β Anonymous
Verified review (1602543)
Review left 4 years ago
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Very good
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Patient
Highly recommended
Highly recommended, very professional yet relaxed as well.
β Anonymous
Verified review (1602540)
Review left 4 years ago
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Very good
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Totally pain free
Excellent treatment. Two totally pain free fillings and the assistant nurse was also excellent.
β John C
Verified review (1602532)
Review left 4 years ago
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Very good
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Review from Google
Thoroughly enjoyed my visit this morning, the air was calm and clean and enjoyable and calming. Appointment progressed exactly on time. LLoyd always as usual polite and informative and a pleasure. Will be back in 9-12 months for next check up. But please think about doing something with the car parking I dont know where else to park?? thank you all
β carol atkins
T69941
Review left 4 years ago
This review complies with Google's policies.
Extremely reassured
I attended an emergency appointment today for a broken tooth. I was fortunate to have my usual Dentist Tudor Leandru. I really appreciated Dr Tudorβs advice to provide a solution to my problem; he was understanding, diligent and extremely professional throughout the appointment and fully explained the treatment options available to me. I left extremely reassured and look forward to getting my treatment completed next month. I would certainly recommend Dr Tudor and Parkway Dentalcare's practice.
β Anonymous
Verified review (1602332)
Review left 4 years ago
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Very good
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Patient
Review from Google
This person left a star rating but no comment.
β Dennis Wells
T69857
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Had excellent treatment today and made to feel calm and relaxed and treated with respect. Thankyou!
β Vernon Davies
T69858
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
β Lewis Davies
T69769
Review left 4 years ago
This review complies with Google's policies.
Extremely well treated
I was extremely well treated by everyone from the receptionist to the Practice Manager who took the time to explain some details to me. I would highly recommend this practice to anyone.
β Wendy G
Verified review (1601644)
Review left 4 years ago
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Very good
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Patient
Kind and understanding
I called your reception and explained I was in extreme pain all over my mouth, head and neck obviously caused by an infection on a tooth. The receptionist was extremely kind and understanding as I was already in a state of panic because my Dentist - Tom Miller no longer worked there.
I was immediately given an appointment to see a dentist within a couple of hours.
The dentist I saw called Tudor was very understanding of my nervousness and recommended antibiotics straight away.
β Anonymous
Verified review (1601627)
Review left 4 years ago
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Very good
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Review from Google
Been coming to this surgery since I was a kid so I have nothing to compare it to.
Always been happy with the service and apart from the odd tooth out, mainly had check ups.
That was until this week when I had toothache. Men if you think manflu is bad this was 10 times worse. At least with manflu you can lie there dying while your missus runs around, toothache? You're own your own son. Luckily my Florence Nightingale was there to help. Thank you Chiara, from agony to ecstasy in 15 minutes. π
β Jason Heath
T69744
Review left 4 years ago
This review complies with Google's policies.
Always made to feel welcome
Been with Parkway Dental for years. Excellent, always made to feel welcome. Very polite staff.
β Anonymous
Verified review (1601386)
Review left 4 years ago
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Very good
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Patient
Parkway Dentalcare
Hygiene inspection of gums and teeth carrying out the appropriate cleaning and descaling.
β Anonymous
Verified review (1601297)
Review left 4 years ago
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Very good
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