T69659
Review left 4 years ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Hi Roy,
We’re so grateful for your 5-star rating! Thank you for choosing us, and we look forward to seeing you at your next visit.
Made me feel at ease
Despite the computer system being down again, the dentist checked out a couple of concerns I had and reassured me. Made me feel at ease.
— Pauline L
Verified review (1601255)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Spared no effort
Despite reservations about having this sort of treatment, the whole experience was a positive one. The dentist Mr Cottrell and his assistant made me comfortable, explained each step, and spared no effort in achieving a good outcome. My tooth has settled down nicely and I have taken another positive step toward improved oral health. I'm pleased to be registered with Parkway, and I have complete trust in their advice and judgement regarding my overall dental health.
— Mark C
Verified review (1600843)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Quick and painless
It was quick and painless, Mr Coterell explained everything very clearly and was aware of my slight fear of dental procedures but kept me calm.
— Paul M
Verified review (1600666)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Parkway Dentalcare
I can never criticise the approach to the process and treatment. I find the screen and masks at reception make it hard to hear what’s being said. There does not seem to be a lot of joy or happiness in the practice though! Not a criticism just an observation! Huge thanks to Tory for sorting out various things for me.
— Anonymous
Verified review (1600394)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Excellent practice
Great staff throughout. So glad I found this practice.
— Paul R
Verified review (1600333)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Very straightforward
My visit to parkway was very straightforward and I was made to feel very comfortable by a very friendly and efficient staff, no complaints whatsoever, thanks to all.
— Stephen V
Verified review (1600294)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Really friendly
I needed an emergency appointment for an infection. It took a few attempts to get but the staff were all really friendly and Tudor as always is a lovely dentist who makes it a little bit less scary.
— Anonymous
Verified review (1600288)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Happy with treatment
Very happy with my wife & myself. With the caring treatment we got from Parkway Dentalcare I felt we were guided through the examination process and was explained everything, very good service.
— Peter F
Verified review (1600276)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
So lovely and kind
My dentist is so lovely and kind, always making sure I'm ok as I'm terrified of dentists she deserves more than 5 stars.
— Karen A
Verified review (1600250)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Very good
The whole experience was very good I was put at my ease before the treatment began, and given an explanation of what was going to happen. Once the filling was completed I was then given a general clean-up of my teeth.
— Michael H
Verified review (1600052)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
This person left a star rating but no comment.
— A Google User
T68705
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I had a tooth extracted yesterday. The procedure had been delayed due to recent surgery IT problems. Fortunately the surgeon had already carried out a temporary remedy to cure the nerve pain. The extraction proceeded in an exemplary manner with no pain or subsequent discomfort. I cannot praise my treatment high enough.
— Geoffrey Hollis
T68665
Review left 4 years ago
This review complies with Google's policies.
Quick and friendly
Phoned up Monday with pain and was seen Friday. Service was quick and friendly as always. Wouldn’t go anywhere else.
— Anonymous
Verified review (1599543)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Thankyou for taking the time to leave us a review, we are delighted you had a quick, friendly and positive experience here at Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Patient and lovely manner
Kind, patient and lovely manner with good assistant handling suction.
— Anonymous
Verified review (1599320)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Thankyou for taking the time to leave us a review, we are delighted you found us kind and patient and ultimately had a positive experience here at Parkway. We look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Good service
All-round good service.
— Paul C
Verified review (1599319)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Thankyou for taking the time to leave us a review, We are glad you found our services good all round! We look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Honest advice
Great work with honest advice, friendly and professional.
— Nigel S
Verified review (1599272)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Thankyou for taking the time to leave us a review, We are delighted you found us honest, friendly and professional.
We are currently installing and training staff on GBT. Once its ready, we will let patients know about our exciting new Hygiene service - so please keep an eye out!
We look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Care & attention
Friendly reception.
Appointment on time.
Care & attention were given to the fitting of the crown with the reassurance that should there be any problem I could return for assistance.
— Anonymous
Verified review (1599106)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Thankyou for taking the time to leave us a review, we are delighted you found us friendly and were given the care and attention you deserve! We look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Hygienist
Can't fault the service today.
— Anonymous
Verified review (1599087)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Removal of plaque
I was made to feel comfortable and relaxed. Everything I needed to know was explained to me before and after the treatment.
— Anonymous
Verified review (1599077)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and were made to feel comfortable and relaxed! We look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?