As always, excellent service is provided by Parkway Dentalcare - thank you.
— Anonymous
Verified review (1576655)
Review left 4 years ago
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Very good
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Patient
Check out broken tooth
Polite professional review of problem and possible solutions laid out in clear easy to understand words.
— Anonymous
Verified review (1576532)
Review left 4 years ago
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Good
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Denture adjustment
3rd appointment to adjust fit of new lower denture. Tudor has been reassuring, to advise that if problem continues a new denture will be made.
— Anonymous
Verified review (1576519)
Review left 4 years ago
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Very good
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Suitably friendly
The hygienist was suitably friendly, very efficient and frequently checked on my comfort. She gave clear advice about further care of my teeth.
— Anonymous
Verified review (1576484)
Review left 4 years ago
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Very good
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Patient
No hassle
Seen on time. Everything ok. Back in nine months.
— Anonymous
Verified review (1576445)
Review left 4 years ago
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Very good
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Review from Google
This person left a star rating but no comment.
— jim Ramadan
T61225
Review left 4 years ago
This review complies with Google's policies.
Parkway Dentalcare
During the height of the Pandemic, I had a hygienist session and during this session, they could not use the water jet. I then had my follow up this October and was told that due to the fact that they could not use the water jet I would have to go back in 6 weeks time (today 2nd Dec) as they suspected gum disease.
I have now had to pay £130 within 6 weeks because the previous treatment that I had paid £65 for was not done properly e.g. no water jet.
I am very disappointed that not using the water jet has cost me a further £65.
The actual hygienist session with the water jet is very good. My issue is the cost that I have had to incur due to the Pandemic visit not being done properly.
— Anonymous
Verified review (1576422)
Review left 4 years ago
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Good
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Patient
Review from Google
This person left a star rating but no comment.
— David McVittie
T61226
Review left 4 years ago
This review complies with Google's policies.
Excellent treatment
Really pleased with Parkway Dental Care and would recommend the good service there.
— Anonymous
Verified review (1576376)
Review left 4 years ago
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Very good
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Patient
Good hygiene protocol
Appointment on time.
Good hygiene protocol in place.
— Anonymous
Verified review (1576357)
Review left 4 years ago
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Very good
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Review from Google
on time efficient polite and personable
— adrian helms
T61227
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Excellent service as always.
— Sheila McKay
T61228
Review left 4 years ago
This review complies with Google's policies.
Pleasing visit
Chiara examined my teeth gently, did a good scale and polish and kindly adjusted my tooth guard so it no longer rubs.
— Anonymous
Verified review (1576326)
Review left 4 years ago
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Very good
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Crown problem
I have a gap in a new crown that cost me £270. I constantly get food trapped and it hurts. The old crown was not like this. Seems there is no solution and I have to put up with it! Accept this but unhappy not value for money.
— Linda B
Verified review (1576317)
Review left 4 years ago
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Good
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Review from Google
As always great service, staff are very welcoming and make you feel comfortable, treatment quick and easy pain free.
— martin tupper
T61229
Review left 4 years ago
This review complies with Google's policies.
I came in for my first check up with the dental surgery.
I came in early and spoke to the receptionist. I then sat down and waited to be called in. I was a bit nervous, as I am a bit phobic, and I explained a bit about my self. I did find that the atmosphere could of been a been more approachable, more patient friendly, as to me it seemed like I was in an operating theatre, and I think it could have been a bit more relaxed. The dentist was okay, but I think the session could had been a bit more friendly and not that formal, as you could cut the air with a knife, as the saying goes. I had the options that was going for me, and I'm glad that I'm only having one filling. I was glad to leave the room, as it might of just been me, as I did relax as I spoke the the receptionist again. I wasn`t quite sure if the dentist was actually listening to me what I was saying about My past treatment. But it went pretty well. I like to talk, but I felt it wasn`t a good time.
— Peter T
Verified review (1576312)
Review left 4 years ago
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Good
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Patient
Excellent Service
I’ve been a patient at Parkway Dental Practice for 24 years and Mr Cottrell is like an old friend. He’s cared for my husband, son and father too and I dread the day he retires.
He repaired two old fillings today. I got in on time and was entirely confident that he would do exactly what was needed; he explained everything he was doing too. I felt no discomfort and was back to normal within a couple of hours. Ten out of ten.
— Anonymous
Verified review (1576306)
Review left 4 years ago
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Very good
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Review from Google
Efficient, knowledgeable and friendly.
— Keith Woodward
T61201
Review left 4 years ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Hi Keith,
We sincerely appreciate your 5-star review! Your feedback is incredibly encouraging and reflects our commitment to providing the highest standard of care. Thank you for choosing us as your dental practice—we look forward to welcoming you back at your next visit!
Relaxed and stress-free
Very professional and thorough, and in a pleasant manner which helped to make the appointment relaxed and stress-free.
— Anonymous
Verified review (1575898)
Review left 4 years ago
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Very good
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Superb treatment
I am most grateful for the friendly and efficient treatment I have always received from the practice. I appreciate the step by step explanation as the treatment progresses.
— Anonymous
Verified review (1575890)
Review left 4 years ago
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Very good
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