There were 2 receptionist on duty on my visit, the older lady was very polite and pleasant, but I felt the younger girl was quite curt and bordering on rude.
— Anonymous
Verified review (1575698)
Review left 4 years ago
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Very good
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Thank you
Great work by the hygienist today - a massive thank you.
— Barry
Verified review (1575518)
Review left 4 years ago
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Very good
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Professional service
My appointment was on time and everything was very clean and the service provided was very professional.
— Anonymous
Verified review (1575456)
Review left 4 years ago
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Very good
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Very pleased with the results
I was given excellent care, made to feel very reassured, and I am very pleased with the results.
— Anonymous
Verified review (1575426)
Review left 4 years ago
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Very good
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Good results
A little bit painful but good results.
— Anonymous
Verified review (1575208)
Review left 4 years ago
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Very good
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Review from Google
The best dentist practice in the area; all the staff are very friendly. They always look after me and my husband. I would recommend them to anyone.
— Charlotte Pommells
T60890
Review left 4 years ago
This review complies with Google's policies.
Parkway Dentalcare
Visit was for a routine check up, no further treatment was required.
— Phil B
Verified review (1575143)
Review left 4 years ago
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Very good
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Hygenist clean and polish
Excellent service and good advice!
— Nick P
Verified review (1575119)
Review left 4 years ago
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Very good
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10 out of 10
I couldn't be happier with my experience. All of my questions were answered with care. Everything was explained to me before being done and the dentist fixed something which has been bugging me for ages! I used to feel pretty anxious about dentist appointments after some bad experiences with a previous dental surgery but since transferring to Parkway my anxiety has gone. The staff are so friendly and relaxed that you can't help but feel at ease.
— Anonymous
Verified review (1575019)
Review left 4 years ago
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Very good
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Very satisfactory
The whole experience at Parkway has been very good. From the receptionists to the nurses and doctors.
My extractions, although probably not easy were handled quickly, painlessly and everything was explained.
Also the dentures are excellent.
— Richard B
Verified review (1574946)
Review left 4 years ago
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Very good
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Great dental service
We had our family appointment today. The dentist, Tudor (?) was friendly and took the time to answer our questions. They have been amazing during covid with a few dental problems I have had - I can’t fault them. Thank you.
— Anonymous
Verified review (1574945)
Review left 4 years ago
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Very good
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Teeth removed
I had 2 teeth removed today and this went really well. I am a nervous patient but my dentist is always very good at making me feel calm. His assistant today was also great and both were considerate and understanding. I did not wait long to be seen and the receptionists were also very friendly. However I did have to wait a long time (6 weeks) to get an appointment to have my teeth taken out.
— Sandra N
Verified review (1574939)
Review left 4 years ago
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Very good
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Review from Google
This person left a star rating but no comment.
— Tamara Gale
T60757
Review left 4 years ago
This review complies with Google's policies.
Good dentist
Even though I was really worried there was no problem. Pain free treatment and everything explained to me as we went along. Very happy with outcome so far.
— Sue H
Verified review (1574761)
Review left 4 years ago
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Very good
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Six monthly check uo
As always, great communication and reassurance - no complaints.
— Laura
Verified review (1574728)
Review left 4 years ago
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Very good
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Patient Review
Good performance all round.
— Paul H
Verified review (1574657)
Review left 4 years ago
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Very good
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Lucky to have this Dental surgery
This dental surgery is very efficient, the staff are friendly and the waiting times are minimal.
Lucky to have this dental surgery - Mr Cottrel is a true gentleman.
— Taryn S
Verified review (1574629)
Review left 4 years ago
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Very good
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Review from Google
No fuss with booking emergency appointment. Seen quickly and problems sorted out.
— Stephen Mullens
T60725
Review left 4 years ago
This review complies with Google's policies.
Crown refitted and check up
I was expecting the getting in to the surgery to be similar to visit last April but it was different. The e-mail mentioned phoning a number on arrival which I did but could not hear the reply. Tried several times and heard a faint message to leave a message which I did. A few minutes before the appointed time I tried the door and walked in to find people inside waiting so waited and was seen promptly and all went well. E-mail mentioned a temperature check but none done. Sanitizer near entrance door looked possibly empty so used my own. Later I noticed sanitizer near counter. E-mail indicated exiting by different door but it seemed that no longer applied.
— Gabrielle R
Verified review (1574612)
Review left 4 years ago
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Very good
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Parkway Dentalcare
Filling of damaged lower molar.
— Anonymous
Verified review (1574545)
Review left 4 years ago
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Very good
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