A very ‘COVID’ safe environment with excellent procedures in place. The Hygentist had a very open and friendly approach which put me at ease. She explained exactly what she was doing and why ensuring I was comfortable throughout. I would highly recommend her.
— Nicola E
Verified review (1562847)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Amazing
I do really appreciate my dentist and the entire staff for all their respect and support they provided me, they are amazing.
— Sarkhel A
Verified review (1562845)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Andrea gave very good caring service, dental nurse was also very nice.
.
— Paul Bateman
T52244
Review left 4 years ago
This review complies with Google's policies.
Painful tooth check.
Experienced tooth pain which had eased significantly but best to be checked and given advice, thank you.
— Richard L
Verified review (1562830)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Scred of dentists but really nice polite staff great job
— Matt Port
T52245
Review left 4 years ago
This review complies with Google's policies.
Covid secure practice
Waiting time was short. Covid secure practice in place. Very friendly staff. Made me feel at ease. Did a thorough job. My teeth feel wonderful.
— Samantha G
Verified review (1562779)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Emergency Temporary repair
A tooth split, a call to reception for permanent repair arranged for 8 October as returned and appointment arranged for next day. Seen and had temporary repair completed. Appointment for permanent repair arranged for 8 October.
— Anonymous
Verified review (1562772)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Treatment for Severe Toothache
I called the surgery for an emergency appointment and to my surprise the practice was extremely accommodating by offering me an immediate appointment later that morning. This was a great relief to me as I was in pain. I saw Mr. Cottrell who made me very much at ease. He diagnosed infection, gave me antibiotics and arranged for an extraction later this week. I have to say how impressed I always am when I visit this dental practice. They are kind and courteous and above all put you at ease and arrange prompt treatment. Thank You
— Rory B
Verified review (1562632)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Tooth ache investigation
X-ray taken and antibiotics treatment.
— John H
Verified review (1562623)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Well organised
Efficient and friendly. Well organised.
— Martyn H
Verified review (1562612)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Tooth extraction
The tooth was a rear molar, which had been filled several times but which continually suffered from abscesses.
The tooth broke into several pieces during the operation which made the operation more awkward, but I was reassured the whole time and made to feel as comfortable as possible.
— Derek T
Verified review (1562488)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Highly recommend
As usual the service was excellent and stress free! I would highly recommend this practice as they are highly professional and I wouldn’t go anywhere else.
— Sharon S
Verified review (1562412)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Good covid safe practice
Feel very safe as all staff are friendly but very professional with the patient care required.
— Malcolm J
Verified review (1562381)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I would highly recommend this dental surgery, really friendly staff.
— Sandra Burnns
T52111
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Charlie Weller
T52094
Review left 4 years ago
This review complies with Google's policies.
Had a great experience
Had a great experience. It was the first time my son visited the dentist, he is 17 months old and the nurse and dentist were great with him. The nurse outside was brilliant. Talking to my son and introducing herself. She was so upbeat and welcoming.
— Anonymous
Verified review (1561782)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Hi Anonymous,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist
Excellent service as always.
— David N
Verified review (1561780)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Hi David,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up & contain loose crown
I was due my 9 months check up with Dr. M. Cotterell but unbeknown to him I had been nursing a loose crown since the August bank holiday, thankfully he was kind enough to restore the crown to provide me with a much needed support to my flexi plate, everyone was very kind and every effort has been made to comply with the pandemic regulations. Thank you.
— Susan A
Verified review (1561707)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Hi Susan,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Parkway Dentalcare
No problem.
— Anonymous
Verified review (1561692)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Hi Anonymous,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Extraction following a broken tooth
Efficient and friendly service throughout, including at the front desk, with the nurse and with the dentist. Mine was a follow up appointment to remove a molar that was kaput. Time and care taken with anaesthetic so no pain during the experience and good advice with some takeaway notes provided on aftercare required. Very good anti-COVID measures in place on arrival and during the appointment - safe without being over the top.
— Kenny L
Verified review (1561634)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Parkway Dentalcare
Hi Kenny,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?