Verified review (1531385)
Review left 5 years ago
This review was collected via online systems.
Reply from Parkway Dentalcare
Hi Jacqueline,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here as Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Cover for broken tooth
Two visits complete success, very happy with outcome.
— Ann H
Verified review (1531375)
Review left 5 years ago
This review was collected via online systems.
Reply from Parkway Dentalcare
Hi Ann,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here as Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Really happy with the treatment
Went for check up and felt really happy with the treatment.
— Shana M
Verified review (1531329)
Review left 5 years ago
This review was collected via online systems.
Reply from Parkway Dentalcare
Hi Shana,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here as Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Check up
Very impressed with the speed and professional way our check up was carried out in these difficult times. Staff are always polite and friendly. I am always nervous of going to the dentist but always feel at ease with the staff. Could not ask for a better experience.
— Christine M
Verified review (1531321)
Review left 5 years ago
This review was collected via online systems.
Reply from Parkway Dentalcare
Hi Christine,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here as Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Another great visit
Michael Cottrell and Robyn Todd are simply the best. The staff are amazing too. This practice continues to deliver quality treatment and amazing patient care. Today experienced their covid safety measures. Superb.
— Peter D
Verified review (1531319)
Review left 5 years ago
This review was collected via online systems.
Reply from Parkway Dentalcare
Hi Christine,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here as Parkway and we will be sure to pass this feedback on to Mike & Robyn. We look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Root canal procedure
This person left a star rating but no comment.
— Derek T
Verified review (1531272)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Preparation for a crown
As always I felt safe and relaxed. The nurse checked on me constantly during treatment.
— Ann H
Verified review (1531197)
Review left 5 years ago
This review was collected via online systems.
Reply from Parkway Dentalcare
Hi Ann,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here as Parkway and look forward to seeing you again for any future appointments.
Kind Regards,
Parkway Dental Care
Overall, how was your experience of this practice?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Good dental work, but poor service
I had been removed from their NHS list without any notification due to time lapse since last appointment(I understand the need for this, but if they had sent a letter or email to say this was going to happen I would of booked an appointment sooner, but with corona it didn't enter my mind).
Anyway I needed urgent dental help, and they happily booked me an appointment, but when I was in the chair being seen they told me they could only do part of the treatment that day and if I wanted to finish the treatment (root canal) I would have to rebook in again as a private patient and pay £310 (under £70 on NHS) I think this is crazy as I am in a position now where I have a temp filling that isn't going to last long that you did under NHS but now you want private costs to finish the job.
That's not acceptable!!!!
The dentist was lovely though.
— Anonymous
Verified review (1531069)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Amazing service!
Very lovely people, make you feel welcome and safe during these circumstances.
— Anonymous
Verified review (1530956)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent service
Under the current Covid restrictions the service is A1 all the staff are very friendly and efficient as well as very helpful.
— Anonymous
Verified review (1530882)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Hygienist
Dealt with very professionally and in a welcoming manner.
— Anonymous
Verified review (1530872)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Treatment
It is such a shame opening hours stated open untill 5:30 pm and I called at 5pm and lines already been switched off and needed a emergency appointment
— Anonymous
Verified review (1530850)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very good, friendly
Very good, friendly and advice given when asked for.
— Sallie L
Verified review (1530849)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Couldn’t be more pleased
After my last appointment where i was in so much pain and very nervous, I couldn’t be more delighted with my treatment, so for this follow up appointment I had no nerves, no pain and so far no after pain. Delighted.
— Sue C
Verified review (1530846)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Not very happy
Dentist didn’t really take into account some of the stuff I was telling him. Telling me to see the hygienist for red gums that’s a symptom of a medical condition I have. I felt like I was being pushed to buy products.
— Anonymous
Verified review (1530839)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Check up
From being met in the car park to being shown out, a very pleasent and efficent service. Friendly staff, and my dentist explained everything very clearly.
— Anonymous
Verified review (1530812)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
General treatment.
I am fairly new to the practice but so far I am really pleased with my treatment, everyone has been so pleasant and helpful. I really like the way you keep me informed by text and email excellent. Keep up the good work!!
— Gerald S
Verified review (1530807)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Check up
This person left a star rating but no comment.
— Anonymous
Verified review (1530804)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very professional and friendly
Staff very professional and friendly, nice to see a smile.
— Anonymous
Verified review (1530803)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Tooth extraction
Excellent service
— Anonymous
Verified review (1530801)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS