Verified review (1527401)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Deep filling to rear of central incisor
Appointment took place during the Coronavirus restriction period. The precautionary measures in place worked like clockwork. On arrival I phoned the surgery from my car to alert of my presence. At the appointed time a nurse came to meet me in the car park and took my temperature and asked questions about my current health. Was guided to the front entrance where I was asked to wash hands. On schedule the surgery took place diligently as usual and the whole process from start to finish took no longer than 30 minutes. After making a future check up appointment I was guided out through a different exit door to that which I had arrived. All very efficient and no problems since with treated tooth.
— Louis P
Verified review (1527375)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
First appointment for broken tooth
What a lovely team I’ve just been seen by. All along I knew a few things the dentist has mentioned in my 1st appointment which was brushed off by my previous dentist. I’m pleased my treatment is underway.
— Clare S
Verified review (1527247)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Great Dental Surgery
Managed to get an appointment at short notice. Professional courteous treatment. Friendly staff.
— John P
Verified review (1527242)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Re-fix crown
Excellent service
— Trevor D
Verified review (1527236)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Emergency appointment and temp filing
After years of being a nervous dental patient following bad experiences I can’t believe I actually thanked my dentist and came out feeling positive and not traumatised.
Amazing technique for administering the anethestic injection and the rest of the treatment was gentle and on my terms. For the first time in a long time I truly felt listened too and as though my nerves were valid .
Thank you so much!
— Victoria C
Verified review (1527230)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent even in the most testing times
The team at Parkway are still offering an excellent service even in this most testing time. You can check in virtually now and fill all your forms online. You must wait in the car until an assistant collects you, clean your hands on the way in and wear masks except once your in the dentist chair. Same excellent service from Mr Cotterill then you are escorted to the desk to sort appointments and pay, then out a separate exit with another hand clean. Brilliant processes make you feel very assured that the visit is safe.
— Warren M
Verified review (1527225)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Check up
I was very impressed with the efficiency and professionalism of all staff at the practice during this third Lockdown. The dentist was thorough and asked my opinion with her views. The dental nurse and receptionist were very cheerful and competent and I felt safe with the strategies in place.
— Juliet S
Verified review (1527224)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Filling
Very quick and easy.
The result was far better than I ever imagined.
Has changed my whole perspective on my teeth.
— Jett L
Verified review (1527222)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Uplifting!
Today's visit was accomplished with the minimum ( but necessary ) covid fuss, by a uniformly pleasant and attentive staff who all were determined not to be deflected from doing their respective jobs- well !
Such a pleasure to see them being so professional in these stressful times!
— Anonymous
Verified review (1527221)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
I felt very safe
Everything went well, covid precautions in place so I felt very safe. Helpful and polite staff.
— Anonymous
Verified review (1527211)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
General check up
Impressed with efficient Covid regulations / adaptations to ensure my visit was
safe .
Staff as always get the right balance of professionalism & a warm welcome.
I trust the information received & have confidence in the assessment made.
Thank you.
— Lynne W
Verified review (1527197)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Parkway Dentalcare
Good service
— Anonymous
Verified review (1527154)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Examination of tooth ache
I was examined by Chiara Loreti who was very thorough and explained in great detail the problem I was having.
She was very approachable and I had confidence in her.
— Anonymous
Verified review (1527118)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
2 fillings
Excellent Service, excellent covid protection, very friendly staff.
— David M
Verified review (1527111)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Emergency treatment
At the moment I have to think about what I want done next with problem tooth.
— Anonymous
Verified review (1527080)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Regular checkup
Very well organised for the COVID influenced times. Usual friendly staff. In some ways, having to wait outside in the car, and then being escorted in directly to see the dentist, is better than in the waiting room.
— Robin W
Verified review (1527067)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Examination
The appointment was prompt and efficiently dealt with
— Anonymous
Verified review (1526650)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Fillings
Had 4 fillings today and it’s was the most pleasant dealing I’ve had with a dentist, thanks Mike and thanks to the reassuring nurse Hunney.
— Alfie
Verified review (1526615)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Temporary filling replacement
I was pleased with the service provided. The staff were friendly, helpful and professional.
— Anonymous
Verified review (1526602)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private